The Kimpton Palomar is by far a hide oasis in downtown Phoenix! The staff, Natalie, Ben, DJ, valet’s, are always top notch, above and beyond great customer service! The pool staff are always awesome!! The hotel hosted a Luau with a pig roast and steel drum Caribbean music band, both were amazing!!
We came summer 2019 on a whim after our vacation plans got canceled and we’ve been back 2 more times since for a “staycation” the hotel is beautiful and accommodating and the staff is always super friendly and helpful. There is so much to do without even leaving the hotel grounds! With a rooftop pool and bar, a restaurant and bar downstairs and places to eat and hangout right next door it’s great even for phoenix locals.
The Palomar is a relatively new hotel in a renovated downtown Phoenix. It is a beautiful property right in the heart of everything...basketball and baseball stadium, theaters and lots of bars and restaurants within in walking distance. Of course, during the pandemic, there is not much happening, but the Palomar was a wonderful retreat for the people staying there for the holiday. Of special note were the roof-top heated pool (not many places in the US you can go swimming outside in December) and its Blue Hound Kitchen Restaurant, one of the few fine dining places open. But I especially enjoyed the customer service--everyone from the bellmen to the front desk to the housekeepers to the bartender and wait staff were welcoming and efficient. My thanks to Assistant General Manager Nathan Sporbert for an excellent experience during trying times.…
My husband and I decided to take a last minute quick anniversary trip tp Phoenix. Nathan helped me over the phone days before our trip. It was surprisingly cold but the hotel had a heated pool! Lauren took REAL good care of us the whole entire stay! As a Spire elite member she went above and beyond to make me feel special. Our last morning there we dined at the blue hound restaurant and CLAYTON was phenomenal ! He was super friendly and very knowledgeable ! The overall stay was excellent and I cant wait to go back
Stayed there for one night to get out of the house/isolation. The hotel staff made us feel safe from the get go. Cody at the front desk was so accommodating and ensured us about all the safety precautions in placed for the guests. They are still doing the wine hour (thank goodness - one of the things I love about Kimpton hotel) but you just get a drink from the front desk. Cody also helped us to navigate the parking situation. It was easy once you can get to the right entrance:) plenty of food and dining options within walking distance. We got take outs and enjoyed them in our room. The server at the pool was very pleasant as well and always disinfecting after every guest. We appreciate that. Overall, a great stay and can’t wait to return!
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