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SpringHill Suites Phoenix North

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#72 of 173 Hotels in Phoenix
Certificate of Excellence
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SpringHill Suites Phoenix North
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154 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Level Contributor
5 reviews
Reviewed 2 weeks ago via mobile

I have had multiple stays in this property since joining a company located in Phoenix. It is a no frills location with complimentary breakfast. The staff is kind and responsive. Critical to Phoenix, the room air conditioners work well. Most of my trips/multiple days at this location have been fine. They do frequently use bleach to clean which can be... More 

Helpful?
Thank Dawn T
TMIHospitality1, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Dawn T, Thank you for taking the time to comment on the SpringHill Suites Phoenix North. I'm pleased to hear you enjoy our complimentary breakfast and staff. We appreciate you choosing us for your hotel and your feedback regarding the cleanliness of your rooms. I will be sure to share this with my housekeeping staff to ensure any deficiencies... More 

Taipei, Taiwan
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Located near highway exit, the room is nice and clean. Good price come with complimentary breakfast which is very easy for travelers. Also very easy to get to different restaurant, grocery stores. The best part is they will welcomed all the guests by putting the name on a small board then present it at the front desk, it's a nice,... More 

Helpful?
Thank Debbie C
New York City, New York
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 October 2016

PROS: 1) Great front desk - Springhill always hires the brightest and best to man the crucial front desk 2) Good location 3) Breakfast - eggs and oatmeal are superb CONS: 1) MAIDS TOO NOISY - This is a SEVERE problem throughout every hotel chain across America. I stay at a hotel almost every other night. The maids are not... More 

Helpful?
Thank mark g
TMIHospitality1, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Mark g, Thank you for taking the time to review the SpringHill Suites Phoenix North. I'm pleased to hear you enjoyed our convenient location and front desk staff. However, I apologize for the noise that made your stay less than exceptional. We appreciate your feedback as it is crucial in keeping our guests happy. I hope that we will... More 

Seattle, Washington
Level Contributor
98 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 25 October 2016

The hotel was nice enough close to many things in central Phoenix. The price was ok the rooms are just a bit dated not the hotel's fault. I am guessing it was last updated in the nineties sometime. The service was excellent nice people.

Helpful?
Thank publiussulla
Grand Rapids, Michigan
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 October 2016

Springhill Suites provides large rooms that give you some room to breath and move. However, this particular location missed some important details that other locations in this chain have gotten right. For example, the bathroom sink drain had a foul odor coming from it. The maids were rather stingy with supplies -- refilling a soap every 2 days even if... More 

Helpful?
Thank Steve V
TMIHospitality1, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Steve V, Thank you for your review of the SpringHill Suites Phoenix North. I'm glad you enjoyed our spacious suites. However, I apologize that our complimentary breakfast was less than exceptional, as well as for the odor you experienced. I have shared your comments with my team to ensure that these problems are corrected. I hope that we will... More 

California
Level Contributor
222 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 10 October 2016

The SpringHill Suites is a nice newer property located just off the I-17 between Peoria and Dunlap. The rooms are nice and large. The free breakfast was great with all the normal things - make-your-own-waffles, eggs, sausage, yogurts, oatmeal, hard boiled eggs, cereals, danishes, fruit, juices, lunch meats - enough for everyone and well stocked.

Helpful?
Thank DonandMaro
Tucson, Arizona
Level Contributor
349 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed 28 September 2016

This is a typical Springhill Suites. The rooms are spacious, providing good work space, a small frig, microwave and individual cup coffee maker. The beds and pillows are comfortable. Breakfast is provided and there a plenty of options. The front lobby had a promotional table that did not provide a positive impression on entry, but the front desk staff was... More 

Helpful?
Thank Nancy T
2 reviews
Reviewed 17 September 2016 via mobile

Then staff has been pleasant from Check in and continues when we walk in and out of the hotel. The room is spacious and clean. The walls do seem to be paper thin and you can hear every little thing, which is the only complaint I have. I would stay here again. Great location.

Helpful?
Thank Christine M
West Hollywood, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2016

Good location with lots of restaurants and shops nearby. Easy access. Friendly staff. Spotlessly clean large room. Nice little pool area. Good free breakfast, more than just cereal and orange juice like other places. I would stay again.

Helpful?
Thank Mike J
Salt Lake City, Utah
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 6 September 2016

We recently stayed at the SpringHill Suites Phoenix North on a short visit to Phoenix. The property is convenient off of I-17 on the north end of Phoenix and seemed like a great place to stay on the way to Flagstaff. The staff was great, and the hotel was generally consistent with SpringHill Suites that we have frequented in the... More 

Helpful?
Thank David P
TMIHospitality1, Manager at SpringHill Suites Phoenix North, responded to this review

Dear David P, Thank you for taking the time to review the SpringHill Suites Phoenix North. I'm pleased you enjoyed our staff and location. Please accept my apologies that the mattress wasn't to your liking. I can understand how frustrating that must have been not to be able to get the proper rest you need. We hope that if you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel in North Phoenix, AZ is located off of I-17 near the Metrocenter Mall and the Black Canyon Conference Center. Many North Phoenix restaurants are within walking distance of the all-suites Marriott hotel. The hotel is minutes from the University of Phoenix Stadium and Gila River Arena. Also a short and convenient drive is downtown Phoenix along with Chase Field and US Airways Center. ... more   less 

Additional Information about SpringHill Suites Phoenix North

Address: 9425 N Black Canyon Hwy, Phoenix, AZ 85021-2708
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €75 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Phoenix North 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
SpringHill Suites Phoenix North Arizona
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Phoenix North staff and other travellers.
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Questions? Get answers from SpringHill Suites Phoenix North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on the backside of the hotel not facing the freeway if possible”
 of 5 bubbles publiussulla, 25 Oct 2016 | Read review
“If you want a quieter room, request one on the West end -- away from the freeway. A lower level may also be quieter.”
 of 5 bubbles B1246VUnancyt, 28 Sep 2016 | Read review
“Check the room before checking in.”
 of 5 bubbles 611marilynnw, 3 Sep 2016 | Read review
“If your looking for a comfortable and clean place to stay, this is it!”
 of 5 bubbles Emma0342, 13 May 2016 | Read review
“The breakfast buffet is free.”
 of 5 bubbles jack3294, 7 Apr 2016 | Read review
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