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Motel 6 Phoenix West

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1530 N 52nd Dr, Phoenix, AZ 85043-1783
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About

#152 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Welcome to Motel 6 Phoenix West. Located just off of I-10. We are centrally located just 6 miles from downtown Phoenix. Micro fridges in select modern rooms. Free Wi-Fi available in all guest rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Vending machine
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Sun terrace
24-hour front desk
Wifi
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Room features
Air conditioning
Kitchenette
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Non-smoking rooms
Family rooms
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46Reviews1Q+A4Room tips
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I_am_Lao wrote a review Jun 2019
San Diego, California37 contributions3 helpful votes
I'm traveling across America from Florida to California and have been staying with motel 6 4 nights in a row and also have in the pass many years ago and have never been disappointed with them until today!! I've booked online prices with confirmation numbers and everything. Drove 10 hours to come to rude customer service. I don't know who blindly hired her but small blonde girl with an attitude even though we both was being nice to her. Started out with I handed her my ID and she snatched it and slammed it back on the desk to me and gave me a different price. I told her I have a reservation here and a confirmation number and showed her a photo copied of what I had booked and still rudely wouldn't give it to me and quoted a different price. It's like what part don't you understand !? What's the point of booking online and having a confirmation number?? No explanation just rolling eyes and demands her quoted price. Thank goodness my husband was tired of her rudeness and told me to leave. So we went next door for a better place at the Red Roof Inn which on a Friday had a better deal, nice customer service, pet friendly, clean and even had fridge, microwave, free wifi and a much better room that I can check in right away instead of having to wait over an hour for a room that was pre booked like Motel 6!! Disappointed at this motel 6 and glad I didn't pay with my hard earn dollar for low service. I travel alot so will have to think again.
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Date of stay: June 2019Trip type: Travelled with family
2 Helpful votes
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Response from 6Team, Brand Experience Team at Motel 6 Phoenix West
Responded 30 Sep 2019
Hi Traveler, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor customer service very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.
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MrandMrsCandT wrote a review Mar 2019
Arlington, Washington140 contributions22 helpful votes
Stayed here, beds are awful they have been updated but not very great. Toilets are low to the ground . Cracked tank top. Police showed up in the middle of the night. Didn’t feel like a very safe place to stay. The room is so small the full size beds are pushed against wall so difficult to get out of beds.
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Date of stay: March 2019Trip type: Travelled as a couple
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Response from 6Team, Brand Experience Team at Motel 6 Phoenix West
Responded 20 Mar 2019
Dear Mr and Mrs Cand, Thank you for taking the time to share your review. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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Juan G wrote a review Mar 2019
1 contribution
Managers are Rude(SHANNON) and need better customer service skills, a few front desk workers seemed high as a kite eyes were bigger then golf balls. There is no point of making reservations because of their stupid rule that check in is at 3 p.m. even though you already paid for room,my little sister caught pneumonia because we had to sit outside in the cold stormy weather for 5 hours and when I asked why the mangers response was that's the rule no one can check in until 3 p.m. and then I said but my room is paid for and I have a younger sibling who is 6 and it's cold for her out here, the girls and the manager just looked at me and said that's the rule and I said well it's a dumb rule so around 3:30 p.m. they finally gave me a key to my room and in the middle of the night my 6 year old sister had to be taken to a local emergency room which because of the motel 6 staff ignorance my little sister got pneuomonia and was hospitalized the rest of our stay,so upon me checking out the next day even though we only stayed in the room a few hours the other manager told me that we wpuld no longer be able to stay at any motel 6 because while me and my little sister were at hospital they had a noise complaint and that I was yelling and pounding on the walls but I told him he needs to check his facts because the noise complaint was made at midnight me and my little sister were both in a hospital room waiting for her to have a plethora of test done on her due to their stupidity and having us outside in the rain because we could not check in until 3 p.m. and even then they didn't give me a key until 3:30 p.m. even though my room was already paid for, the lack of professionalism really does suck and they need to take customer service classes and quit being so rude and judgemental of future customers because they are actually causing the motel to lose money by their ignorance and actions
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Date of stay: February 2019Trip type: Travelled with family
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Response from 6Team, Brand Experience Team at Motel 6 Phoenix West
Responded 20 Mar 2019
Dear Juan, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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Chigrama56 wrote a review Mar 2019
1 contribution
We are currently in this motel 6. When making this reservation my daughter specifically told them we needed a downstairs, handicapped room, as I cannot do stairs and need some stability in the shower. There was an elevator so that helped, but the walk to the room is at the end of the hall. Slipped until and nearly f ell. On top of that the maid didn't take trash from room the 2nd day and we had to track down clean towels. 3rd, NO maid whatsoever. People fighting, s someone skateboard up and down balcony at allhours. Not happy and will not stay here again, and I have to come down to Phoenix at least 4 more times in the next few months.
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Date of stay: March 2019
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Trip type: Travelled on business
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Response from 6Team, Brand Experience Team at Motel 6 Phoenix West
Responded 12 Mar 2019
Dear Traveler, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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Rose Gonzales wrote a review Feb 2019
6 contributions7 helpful votes
It was a nice hotel, we got there late and left early but got the rest we needed. Front desk clerk was extrememly helpful giving us directions on where we were going the next morning and even told us about good places to eat in the morning.
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Date of stay: February 2019Trip type: Travelled with family
1 Helpful vote
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Response from 6Team, Brand Experience Team at Motel 6 Phoenix West
Responded 14 Feb 2019
Dear Rose, We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. We hope to see you again soon. Safe Travels.
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PRICE RANGE
US$63 - US$125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
motel six phoenix, motel 6 phoenix, phoenix motel six, phoenix motel 6
LOCATION
United StatesArizonaCentral ArizonaPhoenix
NUMBER OF ROOMS
147
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Frequently Asked Questions about Motel 6 Phoenix West
Which popular attractions are close to Motel 6 Phoenix West?
Nearby attractions include Oasis Crossroads Bar & Grill (0.6 km).
What are some of the property amenities at Motel 6 Phoenix West?
Some of the more popular amenities offered include free wifi, free parking, and kids activities.
Is parking available at Motel 6 Phoenix West?
Yes, free parking is available to guests.
What are some restaurants close to Motel 6 Phoenix West?
Conveniently located restaurants include El Pollo Loco, Las Cazuelas Mexican Food Restaurant, and Ihop.
Are pets allowed at Motel 6 Phoenix West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Motel 6 Phoenix West?
Many travellers enjoy visiting Wesley Bolin Memorial Plaza (7.5 km), World War 2 ,1943-1945 Uncommon Virtue (7.5 km), and Lt. Frank Luke Jr (7.5 km).
Is Motel 6 Phoenix West accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.