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Surestay Hotel by Best Western Phoenix Airport

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3037 E Van Buren St, Phoenix, AZ 85008-6806
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Hotels.comUS$78
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (101)
Room & Suite (214)
Dining (22)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#87 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Please note: Due to Covid 19 we are temporarily not offering breakfast. *Call about our Park and Fly Packages*The Surestay Hotel by BEST WESTERN Phoenix Airport is just 1.5 Miles from the Sky Harbor International Airport and offers a free 24 hour shuttle to and from the hotel. Surestay Hotel by BEST WESTERN Phoenix Airport also offers Park and Fly rates (extended car parking) for guest looking to park there car while on vacation/business, please call the hotel directly for Park and fly rates. The Surestay Hotel By BEST WESTERN Phoenix Airport offers a free continental breakfast from 6am to 9am, all rooms feature free wireless high speed internet, 49" flat screen TVs, wood flooring, microwaves, refrigerators, and coffee makers.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Newspaper
Non-smoking hotel
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Quiet
Languages Spoken
English
Hotel links
Special Offer:$25 Gift Card Promotion
587Reviews0Q+A7Room tips
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Popular mentions
Paul L wrote a review Feb 2021
Catonsville, Maryland1 contribution
The room was designed perfectly. Everything was clean and worked properly. An excellent value. Walking in the neighborhood is not advised, but, with a car, this is not a problem. We would stay here again.
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Tina M, General Manager at Surestay Hotel by Best Western Phoenix Airport
Responded 1 week ago
Hi Paul L, Good day! Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! I am happy to learn that you enjoyed the value and we were able to provide you a clean and comfortable experience. Our team is so excited to hear that we have been an important part of your travel convenience and we look forward to your next visit here at the Surestay Hotel by Best Western Phoenix Airport ! Kind regards.
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Elan M wrote a review Sep 2020
Jacksonville3 contributions
Hotel's Favourite
I was very tired and arrived late to the airport and there were no rental cars left. I had to stay the night at a hotel and called this one. The staff was very accommodating and professional and they quickly booked me a comfortable but inexpensive room. They guided me to the hotel shuttle so that I could get there quickly and relax. Thank you to the front desk staff for their quick professionalism.
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Date of stay: September 2020Trip type: Travelled solo
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Response from Tina M, General Manager at Surestay Hotel by Best Western Phoenix Airport
Responded 28 Sep 2020
Hi elanm2013, A big thank you for sharing this five star review of our hospitality and service. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. We can't wait to see you again!
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j3marine wrote a review Feb 2021
1 contribution
The location of this hotel is in a rather uncomfortable area. Close to the airport but not a place outside to take a walk to see the rest of Phoenix. However, the hotel was like an oasis in the desert. Very clean and well maintained. The "grab an go" breakfast was not worth the effort to walk to the lobby. But all things considered in this world of the COVID a nice place to stay
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Tina M, General Manager at Surestay Hotel by Best Western Phoenix Airport
Responded 4 weeks ago
Hi j3marine, Greetings from Surestay Hotel by Best Western Phoenix Airport . Thank you for sharing your perspective of our hotel’s accommodations and services! I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry that you found our location to be inconvenient. I hope that this will not deter you from enjoying our accommodations and services in the future. We hope you had a safe trip back home and visit us again soon!
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aaguilar132021 wrote a review Feb 2021
Stockton, California1 contribution
The room was overall very nice. Clean and no bugs! The toilet didn't work in the morning. We were woken up in the night by a woman screaming and the cops were called. I guess you can't help the neighborhood.
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Tina M, General Manager at Surestay Hotel by Best Western Phoenix Airport
Responded 4 weeks ago
aaguilar132021, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We apologize for any inconvenience from our other guests by screaming and the toilet as well. We will speak with our night staff to retrain them on the procedure to deal with late-night loud noises. I’m glad you found our room clean. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again.
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arielF2345688 wrote a review Jan 2021
Phoenix, Arizona1 contribution
I had no sense of safety at this hotel. I had loud drink men staggering play my room, and drug users around the stairs. This is absolutely unacceptable. On top of that, I watched as a man struggled to fix his payment processing with the front desk. The lady at the front was very disrespectful to the man and did not address his concerns.
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Tina M, General Manager at Surestay Hotel by Best Western Phoenix Airport
Responded 4 weeks ago
arielF2345688, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. We would like to inform you that this is a drug-free environment hotel. Any prohibited drug is not allowed on the premises of the hotel in compliance with the mandate of the police. Also, we are sorry to hear that you weren't thoroughly impressed with our staff at that time. Our team is working hard to make sure our guests are comfortable and are receiving the best service. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Previous
PRICE RANGE
US$55 - US$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
econo lodge phoenix hotel phoenix, phoenix econo lodge
FORMERLY KNOWN AS
Econo Lodge Airport
LOCATION
United StatesArizonaCentral ArizonaPhoenixCentral City
NUMBER OF ROOMS
95
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Frequently Asked Questions about Surestay Hotel by Best Western Phoenix Airport
Which popular attractions are close to Surestay Hotel by Best Western Phoenix Airport?
Nearby attractions include Great Room Escape & Class Axe Throwing (5.6 km), The Zone Escape Rooms (7.5 km), and The Phoenix Theatre Company (5.6 km).
What are some of the property amenities at Surestay Hotel by Best Western Phoenix Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Surestay Hotel by Best Western Phoenix Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Surestay Hotel by Best Western Phoenix Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at Surestay Hotel by Best Western Phoenix Airport?
Yes, free parking is available to guests.
What are some restaurants close to Surestay Hotel by Best Western Phoenix Airport?
Conveniently located restaurants include Frost A Gelato Shoppe, Ajo Al's Mexican Cafe, and Cocina Madrigal.
Are there opportunities to exercise at Surestay Hotel by Best Western Phoenix Airport?
Yes, guests have access to a pool during their stay.
Does Surestay Hotel by Best Western Phoenix Airport have an airport shuttle?
Yes, Surestay Hotel by Best Western Phoenix Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Surestay Hotel by Best Western Phoenix Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Surestay Hotel by Best Western Phoenix Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Surestay Hotel by Best Western Phoenix Airport?
Many travellers enjoy visiting Orpheum Theater (5.7 km), Rosson House Museum (4.7 km), and Wesley Bolin Memorial Plaza (7.3 km).