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TownePlace Suites Phoenix North

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#59 of 173 Hotels in Phoenix
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TownePlace Suites Phoenix North
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150 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Phoenix North
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Showing 146: English reviews
Rancho Palos Verdes, California
Reviewed 5 October 2016

We stayed for three weeks, and enjoyed the stay. The room was large and clean. The front desk was very helpful and friendly. The rooms we're cleaned daily. They provide a free hot breakfast daily. Very convenient location many restaurants near by.

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Helpful?
Thank jack3294
Pittsburgh, Pennsylvania
Reviewed 1 October 2016

The suites are spacious, quiet and clean. It's very nice for big families who need the privacy of having 2 individual bedrooms. The rate is very affordable and includes breakfast for us all. I wish there were a TownePlace in every city I would visit.

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Helpful?
Thank Wanli M
Boise, Idaho
Reviewed 17 September 2016

This is a typical TownePlace. I like the spacious rooms with the mini kitchen, nice beds. This property like many, is split into two buildings. Like many, the breakfast area is extremely small and the lobby is very tiny, so breakfast can be a challenge. The pool isn't open until 8 AM - what? It is light at 5:30 and...

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Helpful?
Thank bethelandi
TMIHospitality1, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Bethelandi, Thank you for taking time to fill out a review. It's great to hear you liked our spacious rooms and comfortable beds. However, I apologize our hotel did not meet your expectations, and I am sorry you were not satisfied with our pool hours. I understand how disappointing it can be when everything is not as you had...

Orem
Reviewed 6 September 2016

This Hotel was nice. Management bent over backwards to solve an unforeseen situation and made out stay good. The Manager, Paul was really accommodating and met all our needs. The breakfast was good, but I wish there was a bigger place to sit down and eat. It got crowded real fast. We enjoyed our stay and I think you will...

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Thank BretHutch
San Bernardino, California, Usa
Reviewed 24 August 2016

We love staying at Towneplace! We've been to Phoenix many times and we always stay there. Amenities are great! I highly recommend !! We always stay in a suite, beautiful kitchen and just love it! We always say that we could live there. They offer a free breakfast...yummy!

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Thank Susan V
Springfield
Reviewed 1 August 2016 via mobile

This was a combo business/vacation trip for three travelers. My spouse had a work conference just behind this hotel and i and a friend came along to sightsee. The room was perfect for sharing! The bathroom was a bit cramped but with a full kitchen and separate bedrooms it was ideal shared space. I enjoyed the larger fridge. Rooms made...

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1Thank Tarane12
Roanoke, Virginia
Reviewed 28 July 2016 via mobile

Really hot in Phoenix while I was there but the room was very comfortable and cool. The staff was always helpful and respectful. I kept odd hours because I was from the east coast and wanted to stay on that time zone because of my short stay (5 days). Overall great experience and I would stay there again.

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Thank russman1972
El Paso, Texas
Reviewed 18 July 2016

I'm a business traveler who is out of town 75% each month. I have established Gold Elite status with Marriott Rewards and Spire Elite status with IHG Rewards. I chose to stay at the TownePlace Suites off I-17 North last April 2016 for two reasons: 1) central location to my 10 clients and 2) I get to cook my meals...

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3Thank Trailblazer2012
TMIHospitality1, Manager at TownePlace Suites Phoenix North, responded to this review

Dear Trailblazer2012, Thank you for reviewing the TownePlace Suites Phoenix North. I am glad to hear our location was convenient for you. We pride ourselves in offering exceptional service, however it appears that your last stay with us was not up to our normal level of hospitality. I apologize we did not provide you with the kitchen accessories you preferred....

San Diego, California
Reviewed 27 June 2016

I checked in to this hotel and i was welcomed by Emiliano with a big smile. Check in was fast and easy. My room was clean and had a little kitchen. Great customer service from the moment i walked in till the moment i checked out. I'd come back again.

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Thank omniarabdulkarim
Reviewed 24 June 2016

Our room was a nice haven from the desert heat of Phoenix. The full kitchen was a nice surprise. We didn't use it except for the fridge but next time we will plan ahead and save money on eating out. The bed was very comfortable and the internet speed was great. WE will definitely stay there again.

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Helpful?
Thank gary h

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Phoenix North

Address: 9425 North Black Canyon Freeway, Phoenix, AZ 85021
Region: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: €71 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Phoenix North 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Phoenix Metrocenter Mall Hotel Phoenix
TownePlace Suites Phoenix North Arizona
Hotel Style:
#21 Business Hotel in Phoenix
#21 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Phoenix North staff and other travellers.
5 questions
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Albuquerque, New Mexico
Madison, Wisconsin
1 month ago
Los Lunas, New Mexico
Garden City, Kansas

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Questions? Get answers from TownePlace Suites Phoenix North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Since you can easily hear people walking in rooms above you on the lower floors, it's helpful to request a room on the top floor.”
 of 5 bubbles Rhymetime, 10 Nov 2016 | Read review
“The suite is like a small apartment. Everything in the kitchen you will need.”
 of 5 bubbles SusanV205, 24 Aug 2016 | Read review
“All the rooms are fine.”
 of 5 bubbles 791karthikc, 26 May 2016 | Read review
“quieter floors, accessibility, located on major highway routes”
 of 5 bubbles victoriabK163PV, 18 May 2016 | Read review
“Find the back entrance across the parking lot exiting onto 25th street to avoid Frontage Road traffic during rush hours.”
 of 5 bubbles Mrlene4, 6 Mar 2016 | Read review
5 of 5