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Red Roof Plus+ Phoenix West

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Red Roof Plus+ Phoenix West
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282 Reviews from our TripAdvisor Community

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Showing 271: English reviews
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Reviewed 3 days ago NEWvia mobile

My daughter's high school softball team stayed here for two nights during spring training and had a terrible experience. The manager of the hotel was extremely rude and was not going to let the team stay because they said it is illegal to have students stay in a room without an adult. They had five adult chaperones and had never...

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Helpful?
Thank Grasia07
Bobbi K, General Manager at Red Roof Plus+ Phoenix West, responded to this review

Thank you for reviewing the inn. I am the manager that helped the coach check in these rooms and the issue was not with the inn but instead the fact the person paying for the rooms had not sent over the 3rd party credit card authorizations. He had sent one for a check in the following day but forgot to...

Chicago, Illinois
Reviewed 4 days ago NEW

Third year in a row staying here during Spring Training. Great Staff! Great Location for Spring Training. Room was clean and quiet.Will stay here again next year. Third year in a row with a great experience.

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Helpful?
Thank gosox35805
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Dear gosox35805, Thank you for staying with us another year, and for filling out a TripAdvisor! I am so happy that you found our hotel to be clean, quiet, and with great staff. I couldn't agree with you more! We are located in a pretty good location, with the I-10 right behind us and only about 11 miles from the...

Detroit, Michigan
Reviewed 5 days ago NEW

This hotel served its purpose as providing a place to stay overnight but that's about it. The bathroom was a bit dated, the tub had scuff marks all over it as did the toilet and toilet seat. Everything was clean, just old. The linen on the bed also looked pretty old, again, it looked and smelled clean, just old. Overall,...

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Helpful?
Thank George1371
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Dear George1371, Thank you for so much for writing a review of our property. We have been here for quite some time, however, we did just get remolded in 2016. I hope that you will stay with us again the next time you are in the Phoenix area.

Leduc, Canada
Reviewed 5 days ago NEW

I stayed here for two weeks and all the staff were friendly and helpful. They assisted me with everything from where to go for dinner to helping me get the dry-clean chemical smell out of my shirt. Troy at the Front Desk always had great suggestions for things to see and do. The mattress was very comfortable, but the pillows...

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Helpful?
Thank gpjohnson
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Dear gpjohnson, Thank you so much for letting your fellow travelers know about our property by writing a review! I am so happy that my staff was able to be so helpful. Tray is a big help around here and we are very grateful for him. There is so much to do in Phoenix during the month of march and...

Truckee, California
Reviewed 1 week ago

Just want to give Dallas, the front desk person when we checked in, a plus plus rating for efficiency, friendliness and helpfulness. She was terrific! Room provided was excellent, beds comfortable, had a microwave and small refrig.

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Helpful?
Thank jpratt2
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Dear jpratt2, Thank you so much for writing about our property. I agree with you about Dallas, she is very friendly and helpful. I am very happy to hear that you enjoyed your room that had the mini fridge and microwave. I hope that next time you are in town that you come stay with us.

Reviewed 1 week ago via mobile

The staff, both night and day are very friendly, helpful and accommodating. The rooms are clean but very basic. Nothing fancy here. The beds are pretty rough. The most basic mattresses. If you have to pay a little more somewhere else, you may want to try there.

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Helpful?
Thank John C
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Dear John C, Thank you so much for reviewing our property. I am happy to hear that my staff was very helpful and accommodating. We do offer different room types that have different amenities like our premium rooms, which has upgraded bedding, shower head, and coffee, as well as, a snack box. I hope that next time you are in...

Reviewed 2 weeks ago via mobile

Hello there, My husband and I stayed at this red roof last year, and because Tray was so great we came back this year He was out standing. This year he did it again with the excellent customer service. We where upgraded to a premium room this time. We think it well worth the money. Victoria and Paul assisted me...

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Helpful?
Thank Monique W
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Monique W. Thank you so much for reviewing our property and staff. We are so happy that you enjoyed your stay this year. Tray (aka Yart), Paul, and Victoria are really great and have super personalities. Our premium room is the newest room type we added to our hotel. It comes with a "snack box", upgraded bedding, and you get...

Seattle, Washington
Reviewed 3 weeks ago

Dallas and the rest of the staff were very friendly and accommodating, helping us with various requests and always very patiently. The rooms are clean and functional, and the pool is nice to have. If you're looking for a good value in a welcoming facility, and close to a major highway to get wherever you need to go, this is...

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Helpful?
Thank Tripp W
Bobbi K, General Manager at Red Roof Plus+ Phoenix West, responded to this review

I am so pleased to hear you had a great stay at RRI Phoenix West! Taking time to review a property is so beneficial to other travelers and is very much appreciated by the hotel. A hotel can offer you amenities and perks but without the basics, a friendly and accommodating staff and a clean room there is no worth...

Reviewed 3 weeks ago via mobile

Had some booking issue that WAS NOT Red Roof Plus's fault. Red Roof was very patient in working withe and my new employer on getting the billing/authorization issued squared away with minimal inconvenience to me. The staff was very polite and professional. Today Monique took great care of me and told me that everything was resolved. She greeted with a...

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Helpful?
Thank poolsrule1
Bobbi K, General Manager at Red Roof Plus+ Phoenix West, responded to this review

So glad my staff was able to help you with your booking issue. My staff are all very professional and enjoy what they do and it shows. I will be passing on your comments to them and giving Monique some extra kudos! You are correct she has a great smile and is a great employee. We hope to see you...

Peru, Illinois
Reviewed 3 weeks ago

When we arrived, the concierge gave us the wrong room keys. Room was pretty small, very thin walls (super loud neighbors arrived around 10 pm- could hear the ENTIRE conversation). Lack of a complementary breakfast is a huge downer for this place. In a pretty sketchy area, too. I'd recommend spending a few more bucks to get a nicer hotel.

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Helpful?
Thank hlz93
Bobbi K, Manager at Red Roof Plus+ Phoenix West, responded to this review

Hlz93, Thank you for writing about your experience at our hotel. We do not offer breakfast, but we do have coffee and tea 24/7 in the lobby. We are also close to some quick places to eat such as McDonalds, Burger King, and IHOP. We did just get all new LED parking lights in the front, so its not as...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ Phoenix West is a pet friendly, family friendly hotel. This hotel is close to Maryvale Sports Park and the Arizona State Fairgrounds on I-10. The Red Roof PLUS+ Phoenix West is also close to Phoenix Sky Harbor International Airport (PHX), Chase Field, Talking Stick Resort Arena, University of Phoenix Stadium and Gila River Arena. This hotel is also conveniently located near the Phoenix Convention Center, AK-Chin Pavilion and NASCAR's Phoenix International Raceway (PIR) and just 20 minutes from University of Phoenix Stadium, home of Super Bowl XLIX. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Red Roof PLUS+ Phoenix West offers free WiFi in all rooms, an outdoor pool (open 9am to 9pm), suites, interior corridors, and an elevator. All rooms offer "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. While microwave & refrigerator, hair dryer, iron & ironing boar and in-room coffee is available in Superior King Rooms and Suites. Enjoy complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Plus+ Phoenix West

Address: 5215 W Willetta St, Phoenix, AZ 85043-1751
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €55 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Plus+ Phoenix West 2.5*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz and Priceline so you can book your Red Roof Plus+ Phoenix West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Inn Phoenix West Hotel Phoenix
Phoenix Red Roof Inn
Red Roof Plus+ Phoenix West Arizona
Hotel Style:
#9 Best Value Hotel in Phoenix
#70 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Plus+ Phoenix West staff and other travellers.
9 questions
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Green Bay, Wisconsin
5 months ago
7 months ago
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Phoenix, Arizona
11 months ago

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Questions? Get answers from Red Roof Plus+ Phoenix West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The business room upgrade is worth it.”
 of 5 bubbles gpjohnson, 24 Mar 2017 | Read review
“Location close to the city”
 of 5 bubbles 811gingerm, 24 Feb 2017 | Read review
“Great location. Close to the freeway (but you do mot hear the traffic) near many restaurants. Plenty of parking and great staff!”
 of 5 bubbles MountainMomma2004, 21 Feb 2017 | Read review
“Get a premium room”
 of 5 bubbles timk310, 7 Oct 2016 | Read review
“Rooms facing North are quiet, always book in advance.”
 of 5 bubbles 409Hector, 30 May 2016 | Read review
5 of 5