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Embassy Suites by Hilton Phoenix-Scottsdale

1,355 reviews
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Traveller (249)
Room & Suite (330)
Pool & Beach (64)
Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“golf course”(411 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Phoenix-Scottsdale
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 Feb7 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,355)Write a Review
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Traveller rating
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388
146
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25
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713
388
146
52
25
Show reviews that mention
All reviewsgolf courseevening receptionparadise valley mallstone creekdriving rangehappy hourmade to order breakfastcomplimentary breakfastbreakfast was excellentshopping and restaurantsbreakfast stafffire pitliving roomeach morningoatmealspacious roomspool area
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181 - 185 of 1,324 reviews
Reviewed 12 March 2017

We made reservations 9 months ago for 4 different rooms and went to confirm a few weeks ago and were told, no, we cannot honor those rates. Excuse me?? Got through that hurdle. Then everyone of us had issues. Start with the front desk. That...More

Thank KLMMadison
Response from Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-ScottsdaleResponded 16 March 2017

We are very sorry to hear that your stay was not what you would expect when staying with Hilton. We pride ourselves in providing memorable experience and we definitely did not meet that expectation during your stay. We do appreciate the feedback as it will...More

Reviewed 11 March 2017 via mobile

Really a 5 star hotel but our room smelled a little musty. Other than that small issue, everything was wonderful. We got a good value using Priceline ($176), the staff were friendly, courteous and helpful, and amenities were outstanding. We enjoyed the large outdoor pool...More

Thank RandAinIndiana
Response from Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-ScottsdaleResponded 16 March 2017

Thank you for staying with us and taking the time to leave a review. We appreciate your stay and look forward to hosting any future visits to Phoenix. Thank you!

Reviewed 11 March 2017

Great hotel and location. We had a great time, wonderful room, with a fantastic view. Front desk and all personnel were great. Nice pool area. Great view of the golf course which you are right on. Golf practice area just steps from your room to...More

Review collected in partnership with Embassy Suites Hotels
Thank steveandterry
Response from Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-ScottsdaleResponded 16 March 2017

We are happy to hear that your experience here at The Embassy Suites was very satisfying. Weekend getaways can be difficult to make time for, so it is important that when our guests do finally get away from reality, that we provide a relaxing experience....More

Reviewed 8 March 2017

Stayed 4 nights at beginning of vacation. Arrived late in the evening, welcome was courteous but not overly enthusiastic, some help (or even offer) with luggage after long trip would have been appreciated. Accommodation is standard Embassy Suites but property is dated and probably overdue...More

Thank RDMONTRAVEL
Response from Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-ScottsdaleResponded 16 March 2017

We are sorry to hear that your stay was not what you would have expected and that the value perception for the price paid was not there. The feedback and opportunities shared are much appreciated, as it is helpful to use these to share with...More

Reviewed 8 March 2017

Great location, spacious rooms, each room has a balcony, great delicious breakfast, wonderful caring staff. Would definitely stay there again. Very close to shopping and a large number of restaurants.

Review collected in partnership with Embassy Suites Hotels
Thank J1747FYmichaela
Response from Michelle S, Asst General Manager at Embassy Suites by Hilton Phoenix-ScottsdaleResponded 16 March 2017

Thank you for the 5 star review and for staying with us here at The Embassy Suites. We appreciate your time and hope you have future opportunities to frequent our hotel once again!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Golf course
Heated pool
Outdoor pool
Details
Price range
US$153 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Phoenix
#25 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$153 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Phoenix
#25 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (249)
Room & Suite (330)
Pool & Beach (64)
Dining (35)
Hotel & Grounds (200)
Bathroom (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Lisa R
25 December 2017|
AnswerShow all 6 answers
Response from ModerationForMe | Reviewed this property |
The pool is on the south west side of the hotel. It is shaded in the early morning but in the sun most of the day.
1
Vote
Juan H
17 December 2017|
Answer
Response from emkar2014 | Reviewed this property |
I am sorry I do not know, cost but listening to the golfers it was a good course.
0
Votes
flossieomaha
2 November 2017|
AnswerShow all 6 answers
Response from emkar2014 | Reviewed this property |
not that I saw
1
Vote
Room Tips
"Ask for a golf course view. So green and beautiful,"
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"Rooms facing golf course have the best views."
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"Their free airport shuttle picks up from the Scottsdale airport not Phoenix. .The Valley mall is very close..."
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"If looking for room away from parking lot and pool, ask for one looking west towards sunset."
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