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JW Marriott Phoenix Desert Ridge Resort & Spa

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#9 of 173 Hotels in Phoenix
Certificate of Excellence
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JW Marriott Phoenix Desert Ridge Resort & Spa
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2,458 Reviews from our TripAdvisor Community

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Showing 2,419: English reviews
NE US
Reviewed 20 January 2015

We attended a large work conference at this large pleasant hotel. We had a big room with a good view of the pool area. All the staff was super friendly. I had no real complaints. It was what you would expect at a large well-run hotel, but there was no charm. It is pretty far away from stuff. Although you...

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Helpful?
Thank Richard F
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed your time during your recent conference at our resort. We are however, disappointed that you felt that our resort did not have the charm you expected to find due to our location. Perhaps on your next visit to our resort, we can show you a few wonderful...

Dallas, Texas
Reviewed 20 January 2015

The staff is by far the best part of this hotel. While the property is beautiful and well maintianed, the staff is spectacular! Gordon greets you at the door cheerfully and tells you whats going on around the property, every employee greets you with a smile on thier face and a kind word, and the Griffin Club staff...where to begin?...

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Helpful?
Thank Cox1
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to share your review. We are absolutely thrilled to hear that our associates throughout the resort were able to provide you with such exceptional service during your stay and that you had the opportunity to experience our Griffin club. We will certainly share you kind words with Gordon and our Griffin Club staff. We...

London, United Kingdom
Reviewed 19 January 2015

This was my second visit to this hotel for a sales conference. The location is quite remote, but taxis and shuttles are easily obtainable. The rooms are spacious and the bathrooms have separate shower and bath tub. Toiletries are replaced daily and the house keeping is thorough. The spa is amazing. I had one of the best facials of my...

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Helpful?
Thank SarahN79
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to share your valuable feedback. We are pleased to hear that you enjoyed your time with us and had such a wonderful experience at Revive Spa. It was a pleasure hosting you as our guest and we hope to welcome you back again soon.

toledo, oh
Reviewed 18 January 2015

We have been to the hotel for functions and stayed here too. Recently stopped in during happy hours during the College Football playoffs. Very comfortable setting with couches, high tops, a number of TVs and good high ceiling openf flow area. The margaritas with house liquor I believe were $5. We had a flatbreaad special and it too was $5...

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Helpful?
Thank toltom
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so pleased that you chose twenty6 to relax and enjoy some football; we think that it is the perfect spot to for great food & drinks, set in a casual atmosphere and are pleased to hear that you feel the same way! We hope to see you back again soon!

Tucson
Reviewed 18 January 2015

My wife and I needed a short get away and found this a great place to kick back and relax. The grounds are pleasant for walks. The pools offer great variety for families. Of course the Arizona sunsets and sunrises can't be beat. The staff was very friendly. Our room most comfortable.

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Thank tbrown6220
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for choosing our resort for your quick get- away! We are so pleased to hear that we succeeding in making your stay so enjoyable and relaxing! It was a pleasure having you as our guest and we hope to welcome you back again soon.

Ashburn, Virginia
Reviewed 18 January 2015

Plan to have at least one spa service at this lovely location and you'll be able to spend the whole day using the spa facilities. The pool is beautiful and typically quiet. The poolside service is lovely and the food was both healthy and perfectly prepared. I had an amazing facial with Jackie and it was one of the best...

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Helpful?
Thank Cspigle1
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for wonderful review. We are delighted to hear that you enjoyed your recent time at Revive Spa. It sounds like the perfect, relaxing day for you. We will certainly pass on your kind words about Jackie and the amazing facial that you received. We truly hope to have the opportunity to welcome you back to again soon!

Arundel, United Kingdom
Reviewed 17 January 2015 via mobile

This vast hotel has a superb range of facilities and conference, event and function halls.Ambient piped music adds to the magic in and around the grounds. The desert ridge has something for everyone including some good restaurants. Enjoy the lazy river for a swim or a game of golf. Super location and highly recommended.

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Thank Andiymac777
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We are so pleased that you enjoyed many of the amenities our resort has to offer from golf to our lazy river, our grounds and our restaurants. We truly appreciate your recommendation and when your travels bring you back to the United States, we certainly hope we have the opportunity...

Milwaukee, Wisconsin
Reviewed 15 January 2015

My husband and I stayed at this hotel for 4 nights in March 2014 when we visited for spring training. We were originally booked at another hotel, but when our reservations were cancelled due to renovations at that hotel, we were rebooked here. This hotel was much nicer than our original hotel, and thankfully, we didn't need to pay the...

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Thank BrewcityJRod
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased that you had the opportunity to experience our resort and the amenities that we offer. It was a pleasure having you as our guest and we hope to welcome you back in the near future, possibly for Spring Training 2015! Please contact us directly if you need any assistance with your upcoming...

Reviewed 15 January 2015 via mobile

Went with family of 5 for spring break. Great pools with lazy river kids loved. We did inclusive golf package that gave us unlimited gold after noon at either of their 2 beautiful courses. Also Included driving range as something else tondo with kids. Rooms very nice and very attentive staff. Lobby/bars and all restaurants top notch.

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Thank Sean T
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you so much for your review! We are so pleased that you enjoyed your time with us and hope to have the opportunity to welcome you back again soon!

Sunnyvale, California, United States
Reviewed 11 January 2015

My wife and I have stayed here twice and we didn't know it could get better a second time! The hotel is gorgeous and the pool area is amazing! We enjoyed the pool by day and great restaurants by night...and we never had to leave the resort if we didn't want to. I was able to golf at the Wildfire...

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Thank Adam S
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for selecting our resort for your recent stay, we certainly appreciate your business. We are so pleased to hear that you and your wife enjoyed your vacation with us and were able to experience so many amenities that our resort has to offer. We do hope that you return with family on your next trip to Arizona. Please...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: €243 - €723 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Marriott, Orbitz and Jetsetter so you can book your JW Marriott Phoenix Desert Ridge Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Arizona
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#1 Top resorts Hotel in Phoenix
#2 Spa Hotel in Phoenix
#3 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
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Tucson AZ

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Questions? Get answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the suites, rooms have either a King bed or two doubles. not big enough for family of 4”
 of 5 bubbles 856kennyl, 26 Feb 2017 | Read review
“Pay for the access to the Griffin Lounge! Totally worth it.”
 of 5 bubbles katemN9246LI, 14 Feb 2017 | Read review
“Get concierge floor and Griffon Club access”
 of 5 bubbles jasman79, 11 Feb 2017 | Read review
“Room with pool or mountain view. Loved the balcony in the room we had.”
 of 5 bubbles 586pam, 17 Jan 2017 | Read review
“Get a high floor facing away from the pool.”
 of 5 bubbles 464StephenW, 10 Jan 2017 | Read review
5 of 5