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JW Marriott Phoenix Desert Ridge Resort & Spa

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#10 of 173 Hotels in Phoenix
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JW Marriott Phoenix Desert Ridge Resort & Spa
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2,454 Reviews from our TripAdvisor Community

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Detroit, Michigan
Reviewed 4 days ago NEW

Just spent a long weekend at the JW with my wife. Unfortunately, the weather was not great while we were there, but elites are treated well and the staff is excellent. We had one minor hiccup that was quickly addressed and resolved by the front desk staff. Would highly recommend to anyone for business or pleasure. We will be back.

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Helpful?
Thank DGurney14
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your recommendation of our resort. We are pleased to hear that you enjoyed your time with us. We are sorry to hear that the weather wasn't the best, but hope that you will join us again, hopefully in warm weather, so that you may experience all the wonderful outdoor areas and activities that our resort has to...

Italy
Reviewed 5 days ago NEW

Spent almost a week here for a convention, great place to stay in winter time. What you would expect from a JW Marriott resort: high quality standards, somehow everywhere the same. Nice and huge lounge, comfortable rooms with balcony, clean. Well equipped fitness room, very friendly staff. The real kick here is the outdoor area with a big pool area...

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Helpful?
1Thank bimbi66
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed your recent stay and hope to have you visit us again soon! Kimberly, Guest Experience Specialist

New York City, New York
Reviewed 6 days ago NEW

We stayed at the JW Marriott Desert Ridge from February 10 - 12, 2017 and LOVED it! All of the staff, from the bellman to the front desk, to the spa, were professional, courteous and warm. You could tell they cared about the guests. We had an incredible executive suite overlooking the pool and the mountains. We also booked the...

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Helpful?
1Thank Susan P
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your wonderful review. As our staff is committed to providing our guests with world-class service, we appreciate your kind comments about how you could feel the genuine care from our associates. We hope that when your travels bring you and your husband back to Arizona, we have the pleasure of welcoming you once again to the resort!...

San Diego
Reviewed 1 week ago NEW

For a large resort, the JW Marriott Desert Ridge does a really great job making guests feel like it's a lot smaller and more intimate. Sure it has an two championship golf courses, an enormous spa, two fitness facilities, several pools with a lazy river, and a collection of fine restaurants - plus a TON of guest rooms and meeting...

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Helpful?
1Thank criticdesandiego
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your wonderful review. We are delighted to hear how much you enjoyed your time around our resort during your recent stay and would love to have you join us again with your family. Please reach out to us directly at jwdesertridgeguestservice@marriott.com for any assistance with your upcoming travel plans. We would love to help create the perfect...

Syracuse, New York
Reviewed 1 week ago

A sporting event brings my husband across the country to Phoenix every year. No way was I going to drive from New York state until he showed me pictures of the resort. We are now going to arrive here by car on 3/8 for the 4th year in a row!! The pictures don't show the true beauty and amazing memories...

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Helpful?
1Thank frozencnygal
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you so much for your loyalty to our resort, we truly appreciate it and are so delighted to hear how much you enjoy your time with us during each trip. We are excited to have you come visit us again in March. Please reach out to us directly at jwdesertridgeguestservice@marriott.com so that we can ensure another amazing visit! Kimberly,...

Reviewed 1 week ago via mobile

Fabulous experience at the JW Marriott. Particularly with a supervisor who gave us a free lunch at their wonderful club. Makes us feel like a value Marriott customer. Thank Shawna! It's nice when a hotel recognizes a valued customer in this fashion.

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Helpful?
1Thank Aleen B
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Shawna is one of our amazing associates and we truly appreciate your acknowledgment of her! We are delighted to hear that your recent experience was fabulous, and can not wait until your next visit! Kimberly, Guest Experience Specialist

Denver, Colorado
Reviewed 1 week ago

We had an amazing experience this last weekend at the JW Desert Ridge! From Jennie at check in, to Ricardo and Aaron the bellman every interaction was amazing. We had called ahead to arrange rooms close to our in-laws and Ryan at the desk was extremely helpful. The staff in the Griffin Lounge is truly one of kind. I wish...

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Helpful?
2Thank Kate M
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We certainly appreciate your loyalty to our property and are so pleased to hear that once again, your time with us at the resort was so wonderful. Thank you for your kind comments on our associates, we will be happy to share them with our team. Our staff strives to make each guest experience memorable and it sounds like you...

Kelowna, Canada
Reviewed 1 week ago via mobile

We spent Feb 4 - 11 , 2017, at the resort to golf with friends, Great golf experience, from the bag drop, pro shop staff to the entire golf team. But it stopped there, we stopped in at the meritage eatery for a cold beer and some eats. Well that doesn't happen here, the service was less than adequate, slow...

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Helpful?
Thank GarryAppleton
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so pleased to hear how wonderful your time out on the golf course was during your recent stay, but we are extremely disappointed to hear about your experience at Meritage afterwards. We would love to speak with you personally about your feedback. Please reach out to us with your contact information to jwdesertridgeguestservice@Marriott.com....

Reviewed 1 week ago via mobile

The JW Marriott Desert Ridge is a beautiful resort. It has nice restaurants and the spa is amazing. This resort is very close to shopping and a wide variety of other restaurants. If visiting or just doing a staycation you won't be disappointed at the resort. It is kid friendly as well and the lazy river is a big hit...

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Helpful?
Thank PrincenPrincessMom
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We loved having you stay with us and are so excited to hear that you enjoyed your stay with us, spending some quality family time at the lazy river - sounds like the perfect trip! We hope to have you visit us again soon! Kimberly, Guest Experience Specialist

Harrisburg, Pennsylvania
Reviewed 1 week ago

Stayed at hotel for a conference, staff met all our needs for the conference, very professional. Rooms, restaurants and bar area very clean, wold recommend for business and/or pleasure. Golf course looked challenging and hope to play a round next visit.

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Helpful?
Thank jesse1314
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We are pleased to hear that you had a successful stay during your recent business trip. We do hope that you will visit us again for a nice relaxing vacation, including some time spent at one of our two golf courses. Kimberly, Guest Experience Specialist

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: €252 - €701 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Marriott, Booking.com, Evoline ltd, Expedia, Orbitz and Jetsetter so you can book your JW Marriott Phoenix Desert Ridge Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Arizona
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#1 Top resorts Hotel in Phoenix
#2 Spa Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
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Tucson AZ

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Questions? Get answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for the access to the Griffin Lounge! Totally worth it.”
 of 5 bubbles katemN9246LI, 14 Feb 2017 | Read review
“Get concierge floor and Griffon Club access”
 of 5 bubbles jasman79, 11 Feb 2017 | Read review
“Room with pool or mountain view. Loved the balcony in the room we had.”
 of 5 bubbles 586pam, 17 Jan 2017 | Read review
“Get a high floor facing away from the pool.”
 of 5 bubbles 464StephenW, 10 Jan 2017 | Read review
“Was on third floor, which is just above the lobby which is on the second floor. Had a room with view of pool, splash pad and mountains.”
 of 5 bubbles Coolmom8, 9 Jan 2017 | Read review
5 of 5