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JW Marriott Phoenix Desert Ridge Resort & Spa

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5350 East Marriott Drive, Phoenix, AZ 85054-6147
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (374)
Pool & Beach (199)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Phoenix Desert Ridge Resort & Spa
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Without peer among resorts in Phoenix, Arizona, award-winning AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating luxury resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Relax and enjoy the company of friends and family indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix resorts and resorts near TPC Scottsdale, JW Marriott Phoenix Desert Ridge Resort & Spa is your one-stop vacation haven.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Babysitting
Paid public parking on-site
Paid wifi
Hot bath
Lazy river
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Aerobics
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
On-demand films
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English
Hotel links
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3,204Reviews101Q+A100Room tips
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Popular mentions
Clarksgirl wrote a review Feb 2021
Camas, Washington16 contributions1 helpful vote
+1
We found ourselves without family for the holidays and decided to visit friends in Phoenix. We landed at the JW with our two little beagle boys in tow thanks to their new pet policy welcoming furry family members. It was a wonderful stay. We loved the fire pit rooms and expansive pet areas near the pet friendly rooms. Ground level - patio door exit for our fur babies needs. Perfect! I also appreciated the Starbucks on property and all the warmth and friendliness received by that staff. We enjoyed our breakfasts at the hotel restaurant and our evenings at the outdoor fire pit area of the hotel. All the servers were attentive and just a delight. We enjoyed our week stay so much that we returned in January to celebrate my birthday! Traveling during Co19 can be a bit daunting. There are so many personal views on this subject, masking etc. Hotels are barely able to stay open at the restricted level of occupancy. My expectation for the JW was exceeded in so many areas - from the accommodations - food -staffing and the beautiful resort grounds. Thank you JW Marriott Phoenix for being open and for helping us make beautiful memories. We are planning to return for our 35th anniversary this summer!
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Date of stay: January 2021Trip type: Travelled as a couple
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Phoenix Desert Ridge Resort & Spa
Responded 4 days ago
Dear Kelly W, Thank you for the warm compliments for our service and hospitality. It is always wonderful to hear from our guests, especially repeat guests such as yourself, and we are delighted you enjoyed your stay with us once again. It was a pleasure to accommodate your beagles as well and ensure they had a wonderful stay too. We are happy to read about all the things you loved while here. Thank you for being our guest at JW Marriott Phoenix Desert Ridge Resort & Spa, and we look forward to making your anniversary stay a memorable experience. Best Regards, Dominic Priola Guest Experience Specialist
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klesneyj wrote a review Feb 2021
Iowa City, Iowa8 contributions
It was a welcome retreat. This was my first post covid hotel stay. The room was so very clean. The lobby seating was appropriately spaced, employees were universally wearing masks, fellow vacationers were also wearing their masks and the hotel had friendly employees to remind people to keep their masks on. JW got it right! And of course the resort itself was lush and beautiful. One pool was closed but the lazy river and the griffin pools were open with plenty of well spaced places to sit.
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Date of stay: February 2021Trip type: Travelled with friends
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Phoenix Desert Ridge Resort & Spa
Responded 1 week ago
Dear klesneyj, Thank you for choosing JW Marriott Phoenix Desert Ridge Resort & Spa for your getaway. We are glad you had an enriching stay and that you loved our refreshing rooms as well as our relaxing pool area. We are especially pleased to read that you recognized our team's efforts in maintaining a clean and safe environment for our guests. We look forward to welcoming you back soon. Best Regards, Dominic Priola Guest Experience Specialist
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saknieper wrote a review Feb 2021
South Lyon, Michigan5 contributions7 helpful votes
So, I want to preface this review with the fact that I am kind of a critical person; however, I am honest. I call a spade a spade. If something is great, I will hail it for being so. If not so great, I call that as I see it as well. Now, for this resort, I'll say my wife and I had a pleasant experience. I thought the resort was nice, but I did have a few bones to pick with them. The people that work at the resort were completely awesome! Everyone I encountered was top notch, friendly, and went above and beyond to make sure that we were taken care of! The only problem was that I felt the resort was understaffed at the bell desk area. I have been to many resorts where you can barely pull up to the entrance, and you will immediately be greeted and have someone grabbing your bags. Here, not so much. Even our driver that dropped us off made a comment as to the fact that we had to carry our own bags. I am not trying to sound like a prima donna here, and quite frankly I am perfectly fine carrying my bags. I just do not really see this type of service at a resort that is supposed to be of such high caliber. Once checked in and settled I did a walk around the property it was pretty nice. However, much to my surprise half of the pool area was under construction! Now, again this is understandable, upgrading things is a great thing to do. However, we were completely unaware that this was going on prior to our travels. So, basically the pool area was halved, and then on top of that the other half of that was reserved for "Griffen Club Members". So, us 'common folk' had to crowd in the area that was left. A lot of people had to just grab chairs off the stack (again self service resort) and plop down in some grass where they could find a spot. So, again I get the fact of construction, but I thought it was poorly handled. More so, it was not high class. Relax all day to the sound of jackhammers, ugh! The resort also draws criticism from me for some other basic things. They may chose to blame COVID protocols, but we have been other places that have handled things perfectly. First, I am an early riser and you cannot even get a cup of coffee till 6:30 in the morning. And when you go down to get a coffee (Starbucks is your only option), plan on all of the early risers to be lined up. So, you may be able to get a cup by 6:45, if you are lucky. Furthermore, like coffee you cannot get breakfast till 7:30, unless you want to get something 'snacky' from Starbucks. Now for the golf. I think the golf area is pretty......well just okay. The driving range is good; however, there were no chipping or bunker practice areas. We all know that these are definitely not a given, but for a 'top notch' place you will generally find them. The course is nice, I played the Faldo, and I enjoyed the round. However, I found it to not impress for $300. I have played several courses in the area, and yes at resorts, that were in the neighborhood of half of this one AND just as nice. Again, in total it was all just okay. I know this is long winded, but just wanted to be thorough. I also know that this was quite a bit negative. We did overall have a good trip, but I was just definitely not wowed. The people are great and doing their best, but I think the resort kind of lets them down. I would guess the resort would claim a lot of it's shortcomings on the current COVID situation, but I just feel that this would be a poor excuse. Other resorts are still doing a great job. In the end, if you book this place, I think you will be able to have a good trip. Will I ever stay here again? Ummmm.......probably not.
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Date of stay: February 2021
Value
Rooms
Service
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Phoenix Desert Ridge Resort & Spa
Responded 1 week ago
Dear saknieper, Thank you for evaluating your stay at JW Marriott Phoenix Desert Ridge Resort & Spa. We are happy you loved our luxury resort and the inspired service provided by our associates. Having said that, we regret we missed meeting some of your expectations. The pandemic has created new challenges in the ways we can safely provide hospitality, and we are grateful for your patience. We will continue to keep striving for improvements at every turn, and your feedback is, indeed, instrumental towards that goal. We hope to have the opportunity to see you and your wife again in the future. Best Regards, Dominic Priola Guest Experience Specialist
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Jeff P wrote a review Feb 2021
Prescott, Arizona334 contributions91 helpful votes
Attended for a conference. Rooms were great and comfortable. Still no room service due to COVID, bummer. Conference was well hosted and mass meals very well done and presented. Parking there is confusing. Some rates include, others charge; signage is awful. Many enter one way, then back out not being clear what status they are and where they belong. Valet is nice and but an undue expense . . . maybe that is the point.
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Date of stay: February 2021
Value
Service
Sleep Quality
Room Tip: All floors seemed about the same but we were only in one room, hard to say
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Phoenix Desert Ridge Resort & Spa
Responded 1 week ago
Dear Jeff P, Thank you for being our guest at JW Marriott Phoenix Desert Ridge Resort & Spa while you were here to attend a conference and for taking the time to leave a review. With our elevated accommodations and central location, we strive to provide inspired events in inspired settings. We are glad to learn we met that expectation for you. However, we regret we fell short in some areas. We are very grateful for your feedback as it helps us improve going forward, and we hope to have the opportunity to welcome you again in the future. Best Regards, Dominic Priola Guest Experience Specialist
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Adamsfamily520 wrote a review Feb 2021
Chicago, Illinois208 contributions116 helpful votes
This was our second stay at the Desert Ridge location. It's a very nice resort with a lot of amenities and awesome location! In fact, we decided to extend our stay a few more days when the weather back here in Chicago was getting worse by the minute. While we did experience a few somewhat frustrating issues with charges we shouldn't have received, the hotel quickly amended and sent a beautiful amenity to the room to make up for it. This is definitely our hotel of choice when visiting the area, which we do fairly regularly. I will second what I've read about how great the food was at Stonegrill! We had breakfast included in our package and were consistently pleased with our food. I will also second the suggestion to have coffee available someplace in the lobby early in the morning. As the hotel filled up on Valentine's Day weekend, on our last day, the line for Starbucks was out the door and past the gift shop, but I will say I was surprised at how quickly it moved.
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Date of stay: February 2021
Value
Service
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Phoenix Desert Ridge Resort & Spa
Responded 1 week ago
Dear Adamsfamily520, Thank you for returning to stay at JW Marriott Phoenix Desert Ridge Resort & Spa and for writing a review. We are glad that our inspired service and surroundings met your expectations and that you loved the food we offer at STONEGRILL. We also value your suggestion, and we look forward to welcoming you back soon. Best Regards, Dominic Priola Guest Experience Specialist
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PRICE RANGE
US$250 - US$680 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott desert ridge resort & spa phoenix hotel phoenix, jw marriott desert ridge resort and spa phoenix, jw marriott phoenix, marriott phoenix, phoenix marriott
LOCATION
United StatesArizonaCentral ArizonaPhoenixDesert Ridge
NUMBER OF ROOMS
950
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Frequently Asked Questions about JW Marriott Phoenix Desert Ridge Resort & Spa
Which popular attractions are close to JW Marriott Phoenix Desert Ridge Resort & Spa?
Nearby attractions include Desert Ridge Marketplace (0.7 km), AMC Desert Ridge 18 (0.8 km), and Almost Psychic LIVE!: Magic Show & The Mind Reader (0.8 km).
What are some of the property amenities at JW Marriott Phoenix Desert Ridge Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Phoenix Desert Ridge Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Phoenix Desert Ridge Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Phoenix Desert Ridge Resort & Spa?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to JW Marriott Phoenix Desert Ridge Resort & Spa?
Conveniently located restaurants include The Keg Steakhouse + Bar - Desert Ridge, Roy's Restaurant - Desert Ridge, and Ocean Prime.
Are there opportunities to exercise at JW Marriott Phoenix Desert Ridge Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at JW Marriott Phoenix Desert Ridge Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Phoenix Desert Ridge Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to JW Marriott Phoenix Desert Ridge Resort & Spa?
Many travellers enjoy visiting Cosanti (12.9 km).
Does JW Marriott Phoenix Desert Ridge Resort & Spa have any great views?
Yes, guests often enjoy the mountain view available here.