We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Phoenix Downtown

Visit hotel website
Traveller (44)
Room & Suite (24)
Certificate of Excellence


Certificate of Excellence
The hotel is located only four blocks from the US Airways Center, home of the NBA AllStar game and week end.The Holiday Inn Express Hotel & Suites Phoenix Downtown - Ball Park is a beautiful hotel located in downtown Phoenix. We are within walking distance to Chase Field, home of the AZ Diamondbacks, Arizona Center , Phoenix Convention Center and the US Airways Arena. You will appreciate that the entire hotel is non-smoking.Travelers visiting APS, Dodge Theater, Orpheum Theater, Saint Mary's Basilica, TGEN, Bio Science High School, Phoenix City Hall, Chase Field, Phoenix Suns, AZ Diamondbacks, Phoenix Courthouse and the Federal Building will find the Holiday Inn & Suites the perfect location. We offer newly renovated spacious guest rooms including executive suites featuring a sitting area including fold out couch. All guestrooms include high-speed Internet, 32 inch flat screen TVs, microwave, refrigerator, and cable TV including free HBO. Enjoy our complimentary breakfast buffet that is offered every morning. For your convenience you can print your boarding pass or check email in our free business center. You can work out your frustrations in our workout room or dunk some baskets on our outdoor sports court. Many restaurants are within walking distance.Airport shuttle is not provided.Visit Phoenix and Stay Smart at the Holiday Inn Express Hotel & Suites Phoenix Downtown - Ball Park.
Read more
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals


Full view
94Great for walkers
Grade: 94 out of 100
48Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
25Room tips
Traveller rating
  • 93
  • 90
  • 29
  • 1
  • 4
Time of year
Traveller type
  • More languages
  • Filter
  • English
Popular mentions
Stayed here to attend an event at Chase Fields, was a 2 night stay. Hotel is in a great location for the Baseball stadium, the arena and convention center, its also close to downtown. The hotel is nice and clean, they keep it in good condition, the room is big and we had no
Read more
Response from HilaryB636, General Manager at Holiday Inn Express Phoenix Downtown
Responded 2 days ago
Thank you for your review! We are pleased that everything was well during your stay and that you enjoyed your self. We hope to see yo again!
Read more
I was in Phoenix for the Royal Rumble weekend with events at the Convention Centre, Chase Field and Talking Stick Resort Arena and this hotel was in a superb location for all of those It was just a ten minute walk from those so was ideally placed. The hotel itself was nice
Read more
Response from HilaryB636, Manager at Holiday Inn Express Phoenix Downtown
Responded 1 week ago
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and glad you are willing to join us again. Our staff takes great pride in knowing that we have satisfied our guests, so we value your feedback.
Read more
We stayed here to attend an event at the convention center. First - everyone on staff was so friendly! Really felt welcomed. Nice pool and hot hot tub. Nice variety at breakfast buffet (included). Short walk over to AZ Center for lunch/dinner, and easy walk to convention center.
Read more
Response from HilaryB636, Manager at Holiday Inn Express Phoenix Downtown
Responded 2 weeks ago
Thank you for your lovely review! We are so please that you enjoyed your stay and took advantage of all the area has to offer. We hope to serve you again soon!
Read more
Hotel is near downtown companies and near highway. The property is well-maintained, and we were upgraded to a larger room. Unfortunately, as a long time customer, we were disappointed that we did not receive any amenities like bottled water. The bathroom door uses stopper
Read more
Response from HilaryB636, General Manager at Holiday Inn Express Phoenix Downtown
Responded 27 Dec 2018
Thank you so much for your review of our hotel, and we value your feedback. I am glad to hear that you enjoyed our breakfast. We hope you will visit us again.
Read more
This hotel is clean, safe and comfortable. The staff is very friendly. The free breakfast is good. Parking is free. The hotel is being renovated with new carpet, wallpaper and mattresses. A minor inconvenience for us, but should be completed within a week or so. Will wind up
Read more
Response from HilaryB636, Manager at Holiday Inn Express Phoenix Downtown
Responded 2 weeks ago
Thank you for your review! We are sorry that your stay coincided with our new carpeting and wallpaper and beds, but we hope you will come back to enjoy the finished product.
Read more
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementHoliday Inn Express Phoenix Downtown
Guest room
Lovely Big room
Amazing A suite I think
rather strange whirlpool tub/shower combo
separate living room in the suite
It is a little more than 7 miles from our property, so it would be about a 10-15 minute drive.
1 vote
Chase field is no more than a 15 minute walk from our hotel and the light rail depending on where you take it is about a 10 minute walk.
1 vote
Thank you for answering the guest's questions! We appreciate your help.
0 votes
Show all answers
field and the train
"I like the upper floors and the back side."
"Request King Size Room...beds are most comfortable!"
"324 perfect! I a quiet hotel so I am assuming ALL rooms are great"
"The couch in the suite was somewhat uncomfortable so I would not spend the extra money for a suite in the future."
"Try to stay away from the third floor if you need a strong wifi signal."
US$182 - US$342 (Based on Average Rates for a Standard Room)
holiday inn express phoenix downtown hotel phoenixphoenix holiday inn
United StatesArizonaCentral ArizonaPhoenix
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing