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Holiday Inn Express Phoenix Downtown

197 reviews
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Traveller (30)
Room & Suite (24)
Dining (4)
Overview
  • Excellent43%
  • Very good41%
  • Average13%
  • Poor1%
  • Terrible2%
Travellers talk about
“chase field”(26 reviews)
“hi express”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (197)Write a Review
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83
74
25
1
4
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All reviewschase fieldconvention centerhi expressstayed herepancake machineshort walk from the centregreat hotel great staffbasketball courtd backspriority clubdiamondbacks gameturkey sausagedoors slammingbreakfast ladyfree breakfastroom was nice and cleanmicrowave and fridge
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1 - 5 of 187 reviews
Hotel's Favourite
Reviewed 4 weeks ago

Very easy to access the convention center, coffee shops, and the movie theater! Very safe and easy location to navigate in the city. The staff was courteous and kind, I enjoyed my stay immensely. Overall a great time!

Thank Janet D
Response from Hilary B, General Manager at Holiday Inn Express Phoenix DowntownResponded 3 weeks ago

Thank you for your review and your recent stay with us during your convention. It is true, we are less than a mile to the convention center! We hope to see you again soon!

Reviewed 16 January 2018

Stayed at the property for 3 nights with a good friend for a guys weekend. Hotel is located near everything and offers free parking. Can't remember the last time I experienced free parking at a Downtown hotel. For the most part after arriving we utilized...More

Thank jacketsman
Response from Hilary B, General Manager at Holiday Inn Express Phoenix DowntownResponded 5 weeks ago

Thank you for your review! We are so pleased that you enjoyed your stay with us and we do hope to see you again. You will also be pleased to know that IHG does value your opinion and is working on adding new breakfast items...More

Reviewed 16 January 2018

Stayed here once in 2012 when I was visiting Phoenix and my overall experience with this hotel was a positive one. I guess the only glitch I had was that I requested to check in before 2pm as I was an IHG Priority Club Memeber...More

Thank Steve Y
Response from Hilary B, General Manager at Holiday Inn Express Phoenix DowntownResponded 5 weeks ago

Thank you for your review. We are sorry that you had trouble on your 2012 trip. Please know that while our check in time is 2pm, we will allow any of our guests to check in if we have rooms ready. This time is generally...More

Reviewed 10 January 2018 via mobile

My husband and I went to Arizona for a very Late honeymoon. The lady at the front desk noticed it on our booking and upgraded us to the jacuzzi room! We were shocked and did not expect such a kid gesture. There is a sweet...More

Thank danikmorr
Response from Hilary B, General Manager at Holiday Inn Express Phoenix DowntownResponded 5 weeks ago

Thank you for your review and congratulations on your wedding! We are happy that you enjoyed your stay and our door kitty! We hope to see you again on your next trip to Phoenix!

Reviewed 17 October 2017

You can't beat this property based on location. It's a quick and easy shot to the airport and you are within easy walking distance of Phoenix downtown. My room and the common areas were all immaculately clean and well maintained. Staff were also attentive and...More

Thank airesdra
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$183 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Phoenix
#34 Romantic Hotel in Phoenix
#65 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$183 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Phoenix
#34 Romantic Hotel in Phoenix
#65 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (24)
Dining (4)
Pool & Beach (3)
Questions & Answers
Ask a question
27 August 2014|
Answer
Response from Marisol G | Property representative |
Chase field is no more than a 15 minute walk from our hotel and the light rail depending on where you take it is about a 10 minute walk.
1
Vote
27 August 2014|
AnswerShow all 2 answers
Response from Dan C | Property representative |
Thank you for answering the guest's questions! We appreciate your help.
0
Votes
Room Tips
"Request King Size Room...beds are most comfortable!"
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"324 perfect! I a quiet hotel so I am assuming ALL rooms are great"
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"The couch in the suite was somewhat uncomfortable so I would not spend the extra money for a suite in the..."
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"Try to stay away from the third floor if you need a strong wifi signal."
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