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All reviews chase field convention center stayed here pancake machine ball park basketball court diamondbacks game d backs turkey sausage minute walk within walking distance free breakfast new carpet light rail bathroom door rooms are clean stay there again
We stayed here to attend an event at the convention center. First - everyone on staff was so friendly! Really felt welcomed. Nice pool and hot hot tub. Nice variety at breakfast buffet (included). Short walk over to AZ Center for lunch/dinner, and easy walk...More
Hotel is near downtown companies and near highway.
The property is well-maintained, and we were upgraded to a larger room. Unfortunately, as a long time customer, we were disappointed that we did not receive any amenities like bottled water.
The bathroom door uses stopper and...More
Date of stay: December 2018
Response from HilaryB636, General Manager at Holiday Inn Express Phoenix DowntownResponded 2 weeks ago
Thank you so much for your review of our hotel, and we value your feedback. I am glad to hear that you enjoyed our breakfast. We hope you will visit us again.
This hotel is clean, safe and comfortable. The staff is very friendly. The free breakfast is good. Parking is free. The hotel is being renovated with new carpet, wallpaper and mattresses. A minor inconvenience for us, but should be completed within a week or so....More
This was our first time staying at a Holiday Exress. Customer was great, friendly and helpful. Many restauraants nearby, the room and bed was comfortable. The breakfast was very good and ofered a variety of options.
We stay here often because of it's close proximity to Chase Ballpark. The hotel is clean and the breakfast is good. The bed is so comfortable, I hate to get out of it. The staff is all very friendly. I really like this Holiday Inn.