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Best Western Downtown Phoenix

620 N 6th St, Phoenix, AZ 85004-2149
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (58)
Dining (3)
Videos (1)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Downtown Phoenix
Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#32 of 187 hotels in Phoenix
Travellers' Choice
The hotel is located only four blocks from the US Airways Center, home of the NBA All-Star game and week end. The Best Western Downtown Phoenix is a beautiful hotel located in downtown Phoenix. We are within walking distance to Chase Field, home of the AZ Diamondbacks, Arizona Center , Phoenix Convention Center and the US Airways Arena. You will appreciate that the entire hotel is non-smoking.Travelers visiting APS, Dodge Theater, Orpheum Theater, Saint Mary's Basilica, TGEN, Bio Science High School, Phoenix City Hall, Chase Field, Phoenix Suns, AZ Diamondbacks, Phoenix Courthouse and the Federal Building will find the Best Western Phoenix Downtown the perfect location. We offer newly renovated spacious guest rooms including executive suites featuring a separate sitting area and sofabed. All guestrooms include high-speed Internet, 49 inch flat screen TVs, microwave, refrigerator, and cable TV including free HBO. Enjoy our complimentary breakfast buffet that is offered every morning. For your convenience you can print your boarding pass or check email in our free business center. You can work out your frustrations in our workout room or dunk some baskets on our outdoor sports court. Many restaurants are within walking distance.Airport shuttle is not provided.Visit Phoenix and take advantage of one of the few hotels offering free parking in an excellent proximity to all the major downtwn attractions.
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Dining (3)3
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Taxi service
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Meeting rooms
Convenience store
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
See more room details
Good to know
Languages Spoken
English, Spanish
Hotel links
Special Offer:$25 Gift Card Promotion
243Reviews6Q+A29Room tips
Traveller rating
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Popular mentions
S S wrote a review Mar 2021
Bellingham, Washington37 contributions51 helpful votes
Hotel's Favourite
Was not excited about staying in downtown Phoenix, land of skyscraper hotels and pay to park. Found this gem...a normal hotel at the edge of Phoenix downtown. I like being able to look outside my window and see my vehicle rather than in some underground parking garage. This hotel was within walking distance of restaurants, movie theater, Chase Field. Very clean and updated.
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Review collected in partnership with Best Western
Date of stay: February 2021
Sleep Quality
fc0llins wrote a review Aug 2020
Scottsdale, Arizona2 contributions
After walking in and providing a Credit Card and ID to pay for a room early in the day The evening Desk Clerk erased the CC info and would not let my Associate check in and stay until I again provided all of my CC info online...something I never do! I have meetings tomorrow in the area and offerd to stop by and provide my CC to pay for the room a second time, but this was not acceptable. So, due to the desk clerks mistake I was forced to provide all of my personal CC info online to be sure my associate had a place to stay. Very inflexable, Very unprofessional, Very disappointing...
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Date of stay: August 2020
Sleep Quality
Trip type: Travelled on business
Room Tip: Do Not Stay Here
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Response from IHG Service, Other at Best Western Downtown Phoenix
Responded 11 Sep 2020
Hi fc0llins, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about our Front Desk staff. I understand your dismay, and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I would also like to follow up on your concerns that is why I sent you a private message. I hope you get the time to read it and respond. Mike F. Case Manager IHGService
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731julia wrote a review Jan 2020
Oceanside, California1 contribution
This was a great hotel and reasonably priced in a great location. It was very clean with a very friendly and helpful staff. I was going for an event at the convention center and it was a very easy walk.
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Review collected in partnership with Cancelon.com
Date of stay: January 2020Trip type: Travelled on business
Response from Dayneisha B, General Manager at Best Western Downtown Phoenix
Responded 27 Jan 2020
I am glad to hear that you enjoyed our hotel. It is one of our main goals to make sure our guest have a nice clean and comfortable stay and I'm glad that you were able to experience that service. It is our hope that you will come and visit us again in the future.
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live_baby_live wrote a review Jan 2020
Japan584 contributions75 helpful votes
Stayed here for 2 nights before fly out from Phoenix. Check-in was really no welcome feeling but let me check in earlier. Room had sofa area, and was clean. Except first receptionist, everyone was very friendly. Maybe because of year end? the area was very quiet so took a ride to Scottsdale, about 20min, Fashion Square was fun to visit.
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Date of stay: December 2019Trip type: Travelled solo
1 Helpful vote
Hurtado8 wrote a review Dec 2019
Texas30 contributions28 helpful votes
Very clean and well kept hotel! Great location. Staff was very friendly and accommodating. Beds were comfortable and bathrooms were clean. Breakfast was delicious. Check in and check out went smoothly. I highly recommend this hotel.
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Date of stay: December 2019Trip type: Travelled with family
US$105 - US$347 (Based on Average Rates for a Standard Room)
holiday inn express phoenix downtown hotel phoenix, phoenix holiday inn
Holiday Inn Express Phoenix Downtown
United StatesArizonaCentral ArizonaPhoenixCentral City
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Frequently Asked Questions about Best Western Downtown Phoenix
Which popular attractions are close to Best Western Downtown Phoenix?
Nearby attractions include FilmBar (0.4 km), Cobra Arcade Bar (0.4 km), and Arizona Center (0.3 km).
What are some of the property amenities at Best Western Downtown Phoenix?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Downtown Phoenix?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Downtown Phoenix?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Downtown Phoenix?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Downtown Phoenix?
Conveniently located restaurants include District American Kitchen & Wine Bar, Canyon Cafe, and The Breadfruit & Rum Bar.
Are there opportunities to exercise at Best Western Downtown Phoenix?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Downtown Phoenix?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Downtown Phoenix offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Best Western Downtown Phoenix?
The staff speaks multiple languages, including English and Spanish.