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Holiday Inn North Phoenix

151 reviews
#106 of 174 Hotels in Phoenix
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Traveller (24)
Room & Suite (31)
Dining (8)
Overview
  • Excellent34%
  • Very good27%
  • Average14%
  • Poor7%
  • Terrible18%
Travellers talk about
“north phoenix”(9 reviews)
“hi express”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Holiday Inn North Phoenix
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Reviews (151)Write a Review
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All reviewsnorth phoenixhi expressconvenient hotelnice roomsrestaurant staffenjoyable stayup to datebed was comfortablecactusfreewaypillowssignalkeyshousekeeper
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1 - 5 of 147 reviews
Hotel's Favourite
Reviewed 7 November 2017

The trip wasn't planned out on our part so we googled a hotel and this one was closest to our destination. called and confirmed a room and headed that way, spent two nights there and had a great breakfast and comfortable stay each night. clean...More

Thank Paul H
Response from Georgene C, Director of Sales at Holiday Inn North PhoenixResponded 2 weeks ago

We are very happy to hear that we exceeded your expectations and your stay was enjoyable. We look forward to hosting you on your next visit to the Valley!

Reviewed 27 October 2017

I decided to spend the night in Phoenix, rather than drive home to Flagstaff in the evening. I must contradict the previous reviewer. I'm sorry he was not treated well, but the two ladies I spoke with at the front desk were friendly and welcoming....More

Thank EAZELIFF
Response from Georgene C, Director of Sales at Holiday Inn North PhoenixResponded 2 weeks ago

We appreciate you taking time to share your experience. We strive to make each stay perfect. It does not happen often, but there occasionally times that things happen that are out of our control. We do our best to correct any issues as soon as...More

Reviewed 26 October 2017 via mobile

My experience checking in, my room comfort, and my dinner/bar trip were all top notch. What wasn’t, was the 20 minutes I spent on the bench outside the pool having a couple cigarettes outside the main entrance, witnessing two hooker and possibly three blow/weed hand...More

Thank BrianMillerSantee
Response from IHGService, Guest Relations Manager at Holiday Inn North PhoenixResponded 8 November 2017

Hello BrianMillerSantee, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased that you liked the comfort of your room and our dinner service, I truly value the negative comments as this gives...More

Reviewed 24 September 2017 via mobile

I extensively travel and am a platinum member with IHG. I have stayed in various Holiday Inn but this one particularly sucks. I sucks so much that I had to take time out to write this review to help others chose a better place..... Pros...More

Thank Nikhil B
Response from Georgene C, Director of Sales at Holiday Inn North PhoenixResponded 2 weeks ago

We take every complaint seriously. We did investigate the staff that was working during your stay and one member has recently left the property due to offering less than excellent customer service. Thank you for bringing the matter to our attention and please accept our...More

Reviewed 7 September 2017

We worked with Phil on a group stay for our church. He was more than accommodating and worked hard to give us a reasonable price. We're happy with our stay, the quality of the hotel, and our interactions with the staff. We will stay there...More

Thank Ryan I
Response from Georgene C, Director of Sales at Holiday Inn North PhoenixResponded 2 weeks ago

Thank you very much for sharing your experience. We will happily let Phil know that you appreciate his efforts and we look forward to your next visit.

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Traveller (24)
Room & Suite (31)
Dining (8)
Pool & Beach (7)
Hotel & Grounds (35)
Bathroom (12)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Hot Tub
Heated pool
Details
Price range
US$71 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$71 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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