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Westin Phoenix Downtown

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Traveller (394)
Room & Suite (456)
Dining (41)
Ratings and reviews
Certificate of Excellence
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
This downtown hotel is conveniently located near Phoenix's Convention Center. Onsite, we offer comfortable hotel rooms and large event space perfect for weddings, conferences, and meetings.
Offers from Westin Phoenix Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Location and contact
333 N Central Ave, Phoenix, AZ 85004-2121
Hotel website
5.9 km to Sky Harbor Intl Airport
134 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (894)
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All reviewsfloor to ceiling windowsheavenly bedservice expresscorner suitefront deskthe club loungelight railroom serviceconvention centerbeautiful hotelchase fieldpool deckvalet staffrooms are largebaseball gamebusiness travelself parking
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1 - 5 of 866 reviews
Reviewed 6 days ago via mobile

The hotel facilities are very nice. The rooms are spacious, beds are comfortable, and everything is clean. Plus the showers are glass! We enjoyed it enough we decided to stay a second night. However the customer service is a bit lacking in my opinion. Everyone...More

2  Thank Ellen H
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 3 days ago

Ellen, thank you for taking the time to review your stay at The Westin Phoenix Downtown. We're happy to hear that you loved your guestroom! Although, we're saddened to hear that you did not feel appreciated as a gold member during your check in. We...More

Hotel's Favourite
Reviewed 7 June 2018

I stay here with my wife and 4 year old frequently throughout the summer. The hotel is new and clean and beautiful. The rooms are big and have great views of the city and are luxurious like all other Westin hotels. Some of the rooms...More

1  Thank Brett S
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 5 weeks ago

Brett, thank you for continuously choosing The Westin Phoenix Downtown! Our team thoroughly enjoys having your family stay with us and we are happy to be a part of your summer tradition. Moreover, thank you for writing this 5-star review about our hotel. We're pleased...More

Reviewed 1 week ago via mobile

My daughter and I went here around 11:00 pm on a Saturday night after a concert. It was very busy, we waited around 40 minutes for a table. The waiter was very nice and the food was very good!! Will definately go back again when...More

Thank katie61202
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 1 week ago

Katie, thank you for choosing Province Kitchen & Bar after your concert! We're so happy that you enjoyed your service and meal. We'd like to take this time to apologize for your wait on a busy night and we look forward to serving you faster...More

Reviewed 1 week ago

We were in Phoenix (in 115 degree heat in July...) for a volleyball tournament going on at the convention center. We chose this property as we are SPG members and due to the proximity (easy walking distance) to the venue. It was an excellent choice...More

Thank MLO1965
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 1 week ago

Thank you for choosing The Westin Phoenix Downtown and writing this extraordinary 5-star review! At The Westin Phoenix Downtown, we take pride to in providing all of our guest with 5-diamond service and we are ecstatic that our teams demonstrated just that. We're pleased to...More

Reviewed 1 week ago

1. A room with a view 2. A clean, well-lighted place 3. And a staff that aims to please This summed up our five nights at the Westin Phoenix Downtown to watch our son participate in the USA Volleyball Boys' Junior National Championships. Matthew greeted...More

Thank JeffP
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 1 week ago

Jeff, thank you for taking the time to review your stay and thank you for awarding us with a 5-star rating! We're delighted that you chose The Westin Phoenix Downtown. Moreover, we're happy that you enjoyed your guest room, the business center, Province Urban Kitchen...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
US$108 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Phoenix
#3 Family Hotel in Phoenix
#5 Business Hotel in Phoenix
#5 Luxury Hotel in Phoenix
#5 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$108 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Phoenix
#3 Family Hotel in Phoenix
#5 Business Hotel in Phoenix
#5 Luxury Hotel in Phoenix
#5 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (394)
Room & Suite (456)
Dining (41)
Pool & Beach (37)
Amenities (35)
Questions & Answers
Ask a question
Beckyreiter14
4 May 2017|
AnswerShow all 4 answers
Response from Andrew M | Reviewed this property |
Pool is smaller and above the outdoor bar/eating area of the restaurant. Very sunny but there are some umbrellas but limited. Drink service can be tricky as it comes from the restaurant below and you have to call down to the... More
0
Votes
Zujeily D
27 March 2017|
Answer
Response from Justin H | Reviewed this property |
Yes - valet is best at this property
1
Vote
pinkclink
24 March 2017|
AnswerShow all 10 answers
Response from SailingThistle | Reviewed this property |
yes they do
0
Votes
Room Tips
"High floors offer sweeping views"
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"Higher floor number = less road noise."
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"Corner suite was great."
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"If you go on a saturday they had free parking in the school parking lot"
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