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All reviewsfront deskphoenix airportnext morningan early flightshuttle servicefree shuttlebreakfast buffetwould stay againrental carbed was comfortableone night stayi highly recommend this hotelcoffee makersky harbornice roombusiness travelerbusiness center
A wonderful hotel with great amenities! That is why I choose to stay at Holiday Inn’s nationally and internationally!!!
However, the customer service at check out was less than stellar. The agent’s, Aerial, non-verbal communication was appalling and disrespectful. She was also brash and rude...More
I stayed here for 5 days in February while my husband was in Tempe for work. The hotel is great - it has everything you need. The pool was always clean, there are plenty of chairs and towels, and the hot tub was so clean...More
We stayed here last night. We ended up booking a room last minute do to a flight change. When I called, they were reasonably fast at helping me book the room. Leaving the airport, we saw the IHG bus so, without thinking, we gave the...More
We stayed here for 3 nights while in Phoenix. Hotel was clean, staff was nice but our first room (201) had a noisy ac unit. It would wake me up whenever it came on. Next room (213) was much quieter. The restaurant food was not...More
Thank Deborah E
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix AirportResponded 1 week ago
Hello Deborah E,
Thanks for choosing Holiday Inn Hotel And Suites Phoenix Airport and leaving your honest feedback.
I am sorry to read that your stay was not exceptional because of some issues, particularly with the air conditioning system and dining experience. I am sorry...More
A great hotel, close to the airport which was appreciated after a long flight from the UK. We had a suite so that we had space if anyone of our family woke up early which proved useful at 4 in the morning! Breakfast was good...More
Response from HolidayInn2 | Property representative |
Breakfast is not normally included at Holiday Inns. We do have some packages that include breakfast. I am not sure of yours. Ypu can email me with your name at pkuber@hiphxcom and I can certainly let you know what you gave... More
Breakfast is not normally included at Holiday Inns. We do have some packages that include breakfast. I am not sure of yours. Ypu can email me with your name at pkuber@hiphxcom and I can certainly let you know what you gave booked. Have a safe trip.