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Holiday Inn Hotel & Suites Phoenix Airport

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Traveller (113)
Room & Suite (79)
Dining (12)
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Overview
  • Excellent53%
  • Very good32%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(57 reviews)
“phoenix airport”(23 reviews)
“next morning”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hotel & Suites Phoenix Airport
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Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (382)
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189
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All reviewsfront deskphoenix airportnext morningan early flightshuttle servicefree shuttlebreakfast buffetwould stay againrental carbed was comfortableone night stayi highly recommend this hotelcoffee makersky harbornice roombusiness travelerbusiness center
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1 - 5 of 367 reviews
Reviewed yesterday via mobile

A wonderful hotel with great amenities! That is why I choose to stay at Holiday Inn’s nationally and internationally!!! However, the customer service at check out was less than stellar. The agent’s, Aerial, non-verbal communication was appalling and disrespectful. She was also brash and rude...More

Thank Denise K
Hotel's Favourite
Reviewed 26 March 2018

I stayed here for 5 days in February while my husband was in Tempe for work. The hotel is great - it has everything you need. The pool was always clean, there are plenty of chairs and towels, and the hot tub was so clean...More

1  Thank Yvonne K
Reviewed yesterday via mobile

We stayed here last night. We ended up booking a room last minute do to a flight change. When I called, they were reasonably fast at helping me book the room. Leaving the airport, we saw the IHG bus so, without thinking, we gave the...More

Thank thelovebirds91308
Reviewed 3 weeks ago

We stayed here for 3 nights while in Phoenix. Hotel was clean, staff was nice but our first room (201) had a noisy ac unit. It would wake me up whenever it came on. Next room (213) was much quieter. The restaurant food was not...More

Thank Deborah E
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix AirportResponded 1 week ago

Hello Deborah E, Thanks for choosing Holiday Inn Hotel And Suites Phoenix Airport and leaving your honest feedback. I am sorry to read that your stay was not exceptional because of some issues, particularly with the air conditioning system and dining experience. I am sorry...More

Reviewed 3 weeks ago

A great hotel, close to the airport which was appreciated after a long flight from the UK. We had a suite so that we had space if anyone of our family woke up early which proved useful at 4 in the morning! Breakfast was good...More

Thank Claire R
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$82 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Phoenix
#48 Romantic Hotel in Phoenix
#56 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Phoenix
#48 Romantic Hotel in Phoenix
#56 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (113)
Room & Suite (79)
Dining (12)
Pool & Beach (10)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Ebony K
15 April 2018|
AnswerShow all 2 answers
Response from frostyandbob | Reviewed this property |
We had to use Uber/Lyft to get around. We found this hotel would take us within a 5 mile radius, but downtown was further.
1
Vote
Brent R
29 November 2017|
Answer
Response from Tootsie20 | Reviewed this property |
No idea...sorry
0
Votes
apsams
11 November 2016|
AnswerShow all 3 answers
Response from HolidayInn2 | Property representative |
Breakfast is not normally included at Holiday Inns. We do have some packages that include breakfast. I am not sure of yours. Ypu can email me with your name at pkuber@hiphxcom and I can certainly let you know what you gave... More
0
Votes
Room Tips
"We were on the 2nd floor facing in toward the pool and garden area. It was lovely."
Read review
"High floor and corner rooms are the best"
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"I like the view of watching the planes take off and land - sunrise side"
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"get 4th floor room"
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