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Holiday Inn Hotel & Suites Phoenix Airport

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#63 of 173 Hotels in Phoenix
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Holiday Inn Hotel & Suites Phoenix Airport
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319 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Clovis, New Mexico
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

I booked this property because it was close to Diablo Field, where I was attending a function. To my surprise this is a full service hotel. Full service Bar and Bistro type restaurant. the menu is limited, however there is something for everyone. I had the grilled chicken Cesar Salad, it was fresh and a lot of it, no skimping... More 

Helpful?
Thank rd4man44
HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, It was wonderful to read about the pleasant experience you received whilst a guest at our hotel. Your kind remarks will be passed on to all departments. More 

Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Stayed for a week last week and had an overall good experience. Had received a suite upgrade based in IHG status. Lobby and room were modern and overall this is a newer property. The room cleanliness was almost perfect. Workspace alotted was a small nook rather than an actual desk, and was cramped. Breakfast buffet was good on quality but... More 

Helpful?
Thank Chris T
HolidayInn2, Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Guest, Thank you for staying with us. We hope to see you back in the near future. More 

Regina, Canada
Level Contributor
124 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 weeks ago via mobile

We decided to stay our last night by the airport for the ease of getting to the airport for our flight. We did a hotwire pick and got this hotel. The hotel location is good to the airport. Took less than 5 minutes to get to terminal 4 which is convenient. The free shuttle leaves 10 minutes and 40 minutes... More 

Helpful?
Thank KCHREG
HolidayInn2, General Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

I sent an e-mail to the front desk manager, David, because I was told I would not be able to communicate with him until after I had departed. He did not respond to my complaints. Here is some of the content: The front desk people we checked in with on Friday night told us we would have breakfast the next... More 

Helpful?
1 Thank D M
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear D M, Thank you for being our guest and for taking the time to write your comprehensive review. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit with us. We apologize for the overall dissatisfaction you had experienced, particularly with the staff service regarding the... More 

Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2016

The hotel is right at the Phoenix Convention Center, so good location. Free parking! Phoenix is a hot place so the hotel outside pool is awesome. Would be nice if the opening hours were not restricted to 22:00 pm. The premisses as a whole are clean. The breakfast comes with too much sugar for those who don't take the high... More 

Helpful?
Thank forbusinesstravel
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear forbusinesstravel, Thank you for being our guest and for taking the time to share your comments. We are truly grateful for the high rating you gave to our location, staff service, and to your sleep quality. However, it is regrettable to read that our breakfast selections did not live up to your expectations. Rest assured this will be shared... More 

upstate N.Y
Level Contributor
5 reviews
5 hotel reviews
Reviewed 21 September 2016

Breakfast is served at 5:30 which is nice. Room was well cleaned daily. Parking well lit an easy access from front or rear parking. Nice pool area although I didn't use it. The room service food was beyond excellent and usually arrived within 20 minutes of ordering. The salmon was the best I've ever had.

Helpful?
Thank bigowl14422
Ottawa, Canada
Level Contributor
289 reviews
279 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 10 September 2016

Booked with Airmiles for 2 nights. This hotel appears to be fairly new. Nice lobby, well decorated. I did note however there was not front desk attendant, and had to almost enter the office in the back to get someones attention. Check -in was friendly although the attendant seemed half asleep (it was just 8PM). The room provided was very... More 

Helpful?
Thank Lubiere
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review

Dear Lubiere, Thank you for your feedback and for choosing our property for your lodging needs. As one of our valued IHG Rewards Club Gold member, you feedback is very significant as guest satisfaction is very important to us. We pride ourselves on our friendly staff and excellent facilities, and happy to hear these aspects exceeded your expectation. I would... More 

Bengaluru, India
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 September 2016 via mobile

Good place to stay in Phoenix. Close to the airport and university too. Friendly staff and good rooms. Will recommend to all business travellers. It is very close to the I10 but still not noisy. The rooms were spacious and clean and the place serves good breakfast. Ample parking space and an overall satisfactory experience.

Helpful?
Thank MohanS2
Phoenix, Arizona
1 review
Reviewed 5 September 2016 via mobile

Came here to relax for a three day weekend. The staff was friendly and the room was clean. Room service was delicious and inexpensive. The fitness room was great. The pool area was enjoyable. I really enjoyed my stay here.

Helpful?
Thank Shanta M
Phoenix, Arizona
Level Contributor
283 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 11 August 2016

We stayed here for 1 night because of an early morning flight. We left our car in the lot for 12 days. We were impressed with the service from start to finish. The front desk person, Ivan, was outstanding. He was friendly, helpful, and courteous. He was still on duty when checkout at 4:00AM and had the same pleasant attitude.... More 

Helpful?
Thank sojouner2

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Hotel & Suites Phoenix Airport

Address: 3220 S 48th St, Phoenix, AZ 85040-1747
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €81 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Phoenix Airport 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Phoenix Airport
Holiday Inn Hotel & Suites Phoenix Airport Arizona
Hotel Style:
#41 Family Hotel in Phoenix
#49 Romantic Hotel in Phoenix
#56 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Phoenix Airport staff and other travellers.
9 questions
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Providence, Rhode Island
Homestead, Florida
over a year ago
White Plains, New York
21 days ago
Plainwell
2 months ago
Saint Matthews, South Carolina

See all questions (9)

Questions? Get answers from Holiday Inn Hotel & Suites Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pick room with door that adjoins another if you don't plan on booking both! Too loud.”
 of 5 bubbles DM489, 17 Oct 2016 | Read review
“Front facing rooms are away from the airport side although I never heard the planes.”
 of 5 bubbles bigowl14422, 20 Sep 2016 | Read review
“Rooms facing the front parking lot are generally quieter.”
 of 5 bubbles HeeNalu1969, 16 Jul 2016 | Read review
“The fifth floor is where we stayed. It was very quite the first week of June. Has a nice view of South Mountain.”
 of 5 bubbles Mncatkim, 24 Jun 2016 | Read review
“Choose a room on the West side you can see the parking lot and watch your vehicle.”
 of 5 bubbles 661harveyw, 25 Apr 2016 | Read review
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