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Crowne Plaza Phoenix Airport

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#23 of 174 Hotels in Phoenix
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Crowne Plaza Phoenix Airport
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653 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Phoenix Airport
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Showing 637: English reviews
United States
Reviewed 29 August 2016 via mobile

We enjoyed our stay here. Room was clean and beds were comfortable. Only downsides were the view which was of the parking garage and that the pool was under construction. Nevertheless the staff was helpful and entertained us for too many hours in the hotel bar. The restaurant has really good pizza if you don't feel like going out to...

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Helpful?
Thank LostRonin
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you so much for your review and recommendation of the Crowne Plaza Phoenix Airport. I am pleased to hear you enjoyed the staff and the restaurant. It's something our staff takes great pride in. We look forward to when you will visit us again. Sincerely, Ted Trembath - General Manager

Prescott, Arizona
Reviewed 28 August 2016

Great staff, rooms are roomy and very well-equiped. very easy to get to airport and you can leave your car for a reasonable rate. Valet parking is included and they quickly bring your car up when needed.

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Thank Lizzy4966
Reviewed 26 August 2016 via mobile

This property has a nice and lux appeal. the rooms are spacious, very clean, and with great views. The bar is great and there is a Ruby Tuesday walking distance. It is very close to the Skyharbor airports well. Great business stay... I recommend this hotel

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Thank travel4lv
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thanks for making the Crowne Plaza your choice for business travel to the Phoenix area. I am pleased to read that you enjoyed another great stay and appreciate your recommendation. Sincerely, Ted Trembath - General Manager

San Antonio, Texas
Reviewed 25 August 2016

It was nice to still be able to get food even after 10PM when we got to the Crowne Plaza after missing our connection.. The staff was very friendly and the room was great. The trip back to the airport was available every 30 minutes. A very nice stay all in all.

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Thank paulmW7713YK
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thanks for your comments regarding the late night food and friendly staff. I am sorry you missed your connection in Phoenix, but pleased that you were able to enjoy your stay at the Crowne Plaza Phoenix Airport. See you soon! Sincerely, Ted Trembath - General Manager

Flagstaff, Arizona
Reviewed 24 August 2016

We got a smoking deal on Hotwire for this place at the last minute as our flight left early the next day. It is a business hotel and not a resort hotel. There is no parking without using the valet except for a handful of spots. They were very reasonable on the parking for us to leave our car while...

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Helpful?
Thank Brandon K
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

I appreciate you taking the time to share your great experience from the Crowne Plaza Phoenix Airport. Thanks for mentioning the value that we offer and some of our key features like airport parking and the Starbucks outlet. Hope to see you again soon when travel takes you through Sky Harbor Airport! Sincerely, Ted Trembath - General Manager

Nashua, New Hampshire
Reviewed 24 August 2016

Our stay was better than expected. The desk staff was very friendly and helpful. Their security is very good. My teenage son actually enjoyed the sleep relaxation lotion and spray in his room! Our family would stay at this Crowne Plaza location again.

Review collected in partnership with this hotel
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Thank zinapoulin
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

I am pleased that everything worked out so positively for your last minute stay at the Crowne Plaza Phoenix Airport. I hope we get another chance to welcome your family back for rest and relaxation in the near future. Best wishes, Ted Trembath - General Manager

Southfield, Michigan
Reviewed 23 August 2016

This hotel was wonderful and very affordable. The staff was courteous, free valet parking, the breakfast buffet food was good, and the beds were comfortable. They also have a great outside pool and spa.

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Thank dawm1675
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thanks for the wonderful comments regarding your stay at the Crowne Plaza Phoenix Airport. I appreciate your comments regarding the courteous staff, great pool and good breakfast buffet. We hope to serve you again in the near future! Sincerely, Ted Trembath - General Manager

Clayton, California
Reviewed 23 August 2016

With a location just a couple miles from the airport, this hotel is ideally situated for those travelers needing quick access. It is also an upscale hotel, with all the amenities one would expect from a hotel of this calibre. There is a spacious lobby area with high ceilings and lots of seating, a bar, and a restaurant. The rooms...

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Thank Dale W
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Thank you so much for your complete review of the Crowne Plaza Phoenix Airport. I am pleased to hear your thoughts on the great features of the hotel including location, rooms and security. It's something many future travelers will like to know, so we value your feedback. We hope you will visit us again soon. Best wishes, Ted Trembath -...

Minneapolis, MN
Reviewed 22 August 2016 via mobile

This seems to be a fairly recent renovation. Rooms are very nice and the lobby is well done. Their is a place to eat but the food is so-so. Not much close by except the airport and an off site Ruby Tuesdays... Old Scottsdale is about ten minutes away

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Thank TravelingFamx
Long Island,NY
Reviewed 20 August 2016

Stayed for 2 nights at the Crowne Plaza Phx Airport. This location is awesome. You are a free 5 minute shuttle ride from the airport. I called when I landed and they were there in five minutes or so. Check in was a breeze, the room was clean, and the staff very friendly. The thing that will make this my...

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Thank tpich
Ted T, General Manager at Crowne Plaza Phoenix Airport, responded to this review

Wow! Thanks for the great comments. Future travelers will appreciate your comprehensive explanation of our great location for light rail use to Tempe or Downtown Phoenix. I also appreciate your comments about the service that cannot be beat. See you soon! Best wishes, Ted Trembath - General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently located within minutes of the Phoenix Sky Harbor Airport, the Crowne Plaza Phoenix Airport is the only hotel with a stop on the city's METRO light rail line creating easy access to all that Phoenix and Tempe have to offer. With free wireless high speed Internet and free airport shuttle service, this full service hotel has everything needed for a relaxing, hassle-free stay in the sun. ... more   less 

Additional Information about Crowne Plaza Phoenix Airport

Address: 4300 E Washington St, Phoenix, AZ 85034-1818 (Formerly Phoenix Airport Plaza Hotel)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €113 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Phoenix Airport 4*
Number of rooms: 290
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Also Known As:
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Airport Arizona
Hotel Style:
#10 Luxury Hotel in Phoenix
#24 Family Hotel in Phoenix
#30 Romantic Hotel in Phoenix
#46 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Phoenix Airport staff and other travellers.
12 questions
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Questions? Get answers from Crowne Plaza Phoenix Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the parking garage ”
 of 5 bubbles , 19 Feb 2017 | Read review
“request a lower floor room because of the shower water pressure. My room was on the top floor (10th),”
 of 5 bubbles mddennis2, 18 Feb 2017 | Read review
“We had a beautiful view on the top floor. ”
 of 5 bubbles JEH65, 14 Feb 2017 | Read review
“Wallpaper was peeling in the bathroom.Wifi was intermittent.Bed was comfortable and location was great for early flights out of Phoenix.”
 of 5 bubbles estherra, 6 Feb 2017 | Read review
“The higher floors are the best.”
 of 5 bubbles Johnsotr, 4 Feb 2017 | Read review
5 of 5