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Crowne Plaza Phoenix Airport

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Traveller (94)
Room & Suite (63)
Dining (8)
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Overview
  • Excellent46%
  • Very good35%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
“light rail”(59 reviews)
“phoenix airport”(54 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Phoenix Airport
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Offers from Crowne Plaza Phoenix Airport
Special Offer: Book Direct and Save
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Reviews (741)
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316
253
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Show reviews that mention
All reviewsfree valet parkinglight railphoenix airportfront deskcovered parkingroom servicepark and flyvalet servicenice hotelan early morning flightcomfortable bedsky harborself parkingroom keywould stay here againup to datebreakfast buffet
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1 - 5 of 722 reviews
Reviewed 2 weeks ago

I have used this location very often and find the service excellent. The price for covered and noncovered is very good and it is close to the airport. They run a shuttle very frequently and it is always clean. I have never had any problems...More

Thank JoeBrannin
Hotel's Favourite
Reviewed 16 May 2018

We have stayed here several times when we have an early flight to catch. The rooms are quiet and clean. The shuttle runs every 30 or 60 minutes depending on the hour. The driver was out front early, helped load the shuttle and exactly on...More

Thank Bill G
Reviewed 2 weeks ago

The plugs didn't work couldn't charge devices. Bathroom floor stained all over and needs remodeling. There is very little self parking, so basically you have to use the free valet. Chris the valet on Sunday morning was very helpful and nice, but on Saturday night...More

Thank spider1130
Reviewed 4 weeks ago

We stayed at the Crowne Plaza Phoenix Airport after a long transatlantic flight of over 10 hours. Quick pick-up by the airport shuttle after calling them and we were met by a very nice driver who loaded and unloaded our luggage. What a welcome relief...More

Thank VintageGalAZ
Reviewed 2 May 2018 via mobile

We stayed here for business trip, so I can’t say I was out of any money by staying at this hotel. On the outside it looks like a very nice hotel. When you get up to the room so you can see that things are...More

1  Thank Michelleds35
Response from IHGService, Guest Relations Manager at Crowne Plaza Phoenix AirportResponded 16 May 2018

Hello Michelleds35, Thank you for your feedback regarding your stay at Crowne Plaza Phoenix Airport - PHX, AZ. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. On behalf of...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$79 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Phoenix
#12 Luxury Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#45 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Phoenix
#12 Luxury Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#45 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (94)
Room & Suite (63)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
pamela c
17 April 2018|
AnswerShow all 8 answers
Response from Tracie J | Property representative |
Hello, Great question. We are the only stop the Sky Train makes and it's directly in front of our hotel. Very quick easy and reliable. Access the Sky Train on the second floor of the airport and depart at 44th St. To... More
0
Votes
Michael C
28 April 2017|
Answer
Response from Cubette6 | Reviewed this property |
Not sure about the shuttle but you can walk across the street and take the airport tram directly to the ticketing area. We fly from Phoenix often and use this option.
0
Votes
Michael C
28 April 2017|
AnswerShow all 3 answers
Response from Ted T | Property representative |
We have a 24 hour shuttle that runs on the hour and half hour overnight. As for Security, we recommend 1 hour, but have no control over outside forces that effect that. So we would suggest being on the 4am shuttle. I... More
0
Votes
Room Tips
"One nice security feature is one needs a room key to make the elevator go up to one's room."
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"This is a busy area with some airport noise"
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"Get a room near the back of the hotel"
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"Higher floors have good view of the mountains."
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