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Extended Stay America - Phoenix - Airport - E. Oak St.

ExtendedStayUS$80*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$92*
US$80*
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US$91*
US$91*
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Extended Stay America - Phoenix - Airport - E. Oak St.
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104 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Phoenix - Airport - E. Oak St.
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Showing 102: English reviews
Arcadia, California
Reviewed 24 March 2015

This hotel is in a very convenient location. Close to freeway access, plenty of restaurants, and many shopping locations are near by. The staff was unbelievably helpful and courteous. I would not hesitate to recommend this fine location. Great value with free wi-fi and breakfast.

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Helpful?
Thank Gene G
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that my staff was courteous and you were pleased with your experience with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Spokane
Reviewed 23 March 2015

This place is in a great location for extended travelers. Right across the street from a Target, Costco, and a CVS pharmacy. Great selection of restaurants in the nearby area. Fast food to sit down restaurants.The staff there was very friendly. My room was clean and ready for me on check in. The staff is excited that this will soon...

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Helpful?
Thank BigLouSpokane
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

The team and I appreciate your uplifting remarks. I am proud of our staff for providing you with great customer service. I am glad to hear that you were satisfied with the cleanliness of your room and our convenient location as well. Once more, thank you for posting your review. We look forward to having you visit with us again...

Marana, Arizona
Reviewed 6 March 2015

We stayed here for about 10 hours before a flight out of the country. We stayed here because it was cheap, close to the parking shuttle we use to get to PHX, and it was for a very short time. If your expectations are set, no issue really. We are middle class folks that knew we got it cheap and...

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Helpful?
Thank Dino033
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our hotel and it met your lodging needs during your travels. We appreciate you choosing our hotel and thank you again for your kind words. The staff and I would love to provide you with another comfortable...

Alexandria, Virginia
Reviewed 3 March 2015

Do not stay here, you will regret it. The rooms are not fit for humans. Dirty, stinky, rundown. I contacted the company and they have not responded. This was a good company at one time but I will never stay in one of there properties again and I will ell everyone I know to stay away from them.

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Helpful?
Thank Gilbertlady
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

Thank you for your recent review of your stay. I am so disappointed that you were not happy with your room. Please accept my apology. To ensure that a situation like yours doesn't happen again, my team is working hard to improve our rooms. Thank you very much for providing us with your feedback. Please feel free to contact me...

Hamilton, New Zealand
Reviewed 22 February 2015

Do not stay in this hotel The rooms are dirty, ill-appointed and badly run down, they don't even have the basics like cups , glasses etc. We had the worst night in any hotel we have stayed in. At 3am we were woken by water leaking through the ceiling. When we contacted the front desk to the staff were uncooperative...

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Helpful?
Thank Alistair B
Manager_11525, Owner at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my most sincere apologies for your less than pleasant experience in our hotel. You should have been accommodated better after you experienced a leak in your room. I can assure you that I have spoken with the staff and made sure that...

Grand Canyon
Reviewed 25 January 2015

The receptionist is quite unfriendly and unhelpful. The "heated" pool was cold, unclean, and full of perverts. The room stinks, literally. Like everything is lightly dirty. There isn't a mat in the bathtub, so I slipped and hurt/bruised my lower leg. I think people live here, too. Very far from the airport in my opinion. I guess you get what...

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Helpful?
Thank IllOfGrandeur
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize that our pool felt cold and room seemed dirty. To ensure that a situation like yours doesn't happen again, our staff is being made aware of the issues and will be re-trained. I am grateful for the feedback you provided so we are able to continually...

Albuquerque, New Mexico
Reviewed 21 January 2015

I recently stayed here for 3 days in Jan. 2015 and was disappointed with my stay. The good things (being in room 339) - good location (1/2 block from Costco), comfortable bed and hot water. Now the bad - this place is run down, my air conditioner hardly ran (which I complained about and never got a response, since it...

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Helpful?
Thank Fred J
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

Fred - Thank you for providing us with details about your stay. Please accept our most sincere apologies for not providing a room with properly functioning AC unit. To ensure that a situation like yours doesn't happen again, our staff is making sure that all rooms are being inspected prior to guest arrival and rooms like yours will be put...

Glenwood Springs, Colorado
Reviewed 20 January 2015

Location was good for where I needed to be for the week, and there are good restaurants and stores close by. However, I wouldn't recommend venturing out at night. pretty shady area. There is a lot of noise around the hotel, I heard sirens and traffic every night. Defiantly a 2 star hotel. My door had visual signs of forced...

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Helpful?
Thank stxseth
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize that you were not satisfied with your stay with us. I discussed your comments with the team, and we are making sure that guest requests are dealt with promptly, and that our grab-and-go breakfast is stocked properly. I am grateful for the feedback you provided so...

Orlando, Florida
Reviewed 9 January 2015

This was the worst hotel room I ever stayed in. The place is filthy and horrible. Words can't even describe how disgusting the room is and smells. Please whatever you do, do NOT stay here. The only good thing about this hotel is possibly the location because it is fairly close to the airport.

Review collected in partnership with Radisson Hotels
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Thank chante b
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. It upsets me to hear that you experienced so many cleanliness issues during your stay with us. I am sincerely sorry for your experience. In response to your feedback, I am working diligently with my housekeeping staff to deep clean our hotel and to...

Reviewed 15 November 2014 via mobile

I've never been one to write reviews. I figure you're just not going to like some places and some places you are, and that's just the way it goes. But I have never (and I mean, NEVER) felt so adversely to a place as I do the Extended Stay America as I do right now. With that said, I'm staying...

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Helpful?
1Thank Melissa G
Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St., responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your room had not been cleaned properly, and that my staff did not adequately assist you in resolving this issue. In response to your feedback, I am working with my housekeeping staff to review our cleanliness standards and inspection procedures to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Airport - E. Oak St.

Address: 4357 E Oak St, Phoenix, AZ 85008-2300 (Formerly Wellesley Inn)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €63 - €97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Airport - E. Oak St. 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Extended Stay America - Phoenix - Airport - E. Oak St. Arizona
Extended Stay Phoenix
Phoenix Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Phoenix - Airport - E. Oak St. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel”
DEdwardR2016, 14 Mar 2017 | Read review
“Please do not be fooled by the word "extended", their is no quality found here.”
EleazarDeGraciaJr, 21 May 2016 | Read review
“pick a different property.”
rhmusicman1952, 15 Mar 2016 | Read review
“Don't know of any”
633keithj, 3 Mar 2016 | Read review
“Just go somewhere else”
janebQ6246ZJ, 29 Feb 2016 | Read review
5 of 5
ExtendedStay
US$80* /night
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Booking.comUS$91
Expedia.comUS$91
Hotels.comUS$92
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Prices are for 1 room, 2 adults
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