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31/12/2017 1/1/2018
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    Extended Stay America - Phoenix - Airport - E. Oak St.

    4357 E Oak St, Phoenix, AZ 85008-2300
    +1 877-432-9997
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    31/12/2017 1/1/2018
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    US$80
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    Traveller (47)
    Room & Suite (32)
    Hotel & Grounds (24)
    Overview
    • Excellent18%
    • Very good9%
    • Average7%
    • Poor18%
    • Terrible48%
    3 days ago
    “Just a few days is enough!!”
    4 Nov 2017
    “Fantastic staff; sketchy location.”
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Pets Allowed
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (116)
    There are newer reviews for Extended Stay America - Phoenix - Airport - E. Oak St.
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    21 - 25 of 114 reviews

    Reviewed 28 March 2016

    We arrived very late and wanted bottled water. the front desk was not able to provide or even sell us any- it was locked up. As we walked through the halls, there was a strong smoke odor. And we were very disappointed in the room-...More

    1  Thank Pat S
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.Responded 5 April 2017

    Pat, thank you for your review. We certainly apologize for the issues you encountered at the check-in and in your room which led to a disappointing stay. We have shared your feedback with the management team, so adjustments can be made to improve our overall...More

    Reviewed 15 March 2016

    1) Desk person rude and unable to give a clear description of the room location. 2) Mattress was so soft I felt like I was sleeping on the floor. 3) AC unit was loud. You sweated with it off; had a disturbed sleep with it...More

    2  Thank rhmusicman1952
    Response from Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.Responded 22 March 2016

    I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the service issues you experienced. To uphold our company’s high standards, I will make sure we are providing each guest with professional customer service as...More

    Reviewed 9 March 2016

    We stayed at an Extended Stay in Phoenix before, but I booked the wrong location this time. There is no full kitchen as advertised. We asked for a coffee pot and some dishes from the front desk. The coffee pot was filthy and covered in...More

    1  Thank HBlueKitty
    Response from Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.Responded 14 March 2016

    I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with...More

    Reviewed 3 March 2016

    My wife and I went to visit our niece and family for a week. Since I have vestibular imbalance we booked a handicapped room. When we arrived we were told by the day manager that there was no handicapped room available, but there would be...More

    Thank keith j
    Response from Manager_11525, General Manager at Extended Stay America - Phoenix - Airport - E. Oak St.Responded 14 March 2016

    Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will use your comments as a training tool to coach our staff to...More

    Reviewed 29 February 2016

    The hotel states it has a section with smoking rooms. Not true. The whole place is a smoke shop. The room they put us in was "Non-smoking" yet all the cigarette burns on the tub and sink proved otherwise. Right when you walk into the...More

    Thank Jane B
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Outdoor pool
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$67 - US$164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Booking.com, Hotels.com, Orbitz, getaroom.com, Travelocity, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Phoenix - Airport - E. Oak St. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Extended Stay America - Phoenix - Airport - E. Oak St. Arizona ,
    • Extended Stay Phoenix ,
    • Phoenix Extended Stay
    Add Photo Photos
    Traveller (47)
    Room & Suite (32)
    Hotel & Grounds (24)
    Bathroom (9)
    Nearby
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    Questions & Answers
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    Room Tips
    "Choose a different hotel"
    Read review
    "Please do not be fooled by the word "extended", their is no quality found here."
    Read review
    "pick a different property."
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    "Don't know of any"
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