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    Plaza Inn & Suites

    2641 W Union Hills Dr, Phoenix, AZ 85027-5000
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    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (119)
    Room & Suite (24)
    Pool & Beach (14)
    Sleep Inn Phoenix North I-17
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    Overview

    • Excellent12%
    • Very good20%
    • Average20%
    • Poor14%
    • Terrible31%
    4 May 2016
    “Don't do it!! Very Very rude Staff !!”
    15 Apr 2016
    “was once a comfort inn, now its the plaza”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    3 Star Hotel
    All hotel details
    Sleep Inn Phoenix North I-17
    153 reviews
    #72 of 175 hotels in Phoenix
     
    Country Inn & Suites By Carlson, Deer Valley
    447 reviews
    #35 of 175 hotels in Phoenix
     
    Extended Stay America - Phoenix - Deer Valley
    77 reviews
    #123 of 175 hotels in Phoenix
     
    Fairfield Inn & Suites Phoenix North
    110 reviews
    #100 of 175 hotels in Phoenix
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 4 May 2016

    Don't do it. I repeat don't do it. As I'm typing this I'm writing a letter to the BBB about their ABSOLUTE rude staff. Annera is the rudest front desk employee I've encountered in my entire life. I'm a business professional that flies year round...More

    Helpful?3  
    Reviewed 15 April 2016

    there have been a few changes to the property since i last stayed here when it was a comfort inn. the rooms have remained the same. which is a plus because most rooms are very large and have very comfortable beds. the one thing that...More

    Helpful?
    Reviewed 10 April 2016

    This is a nice comfy place. I am not sure why others feel the need to tell us their life story in reviewing this hotel. Is it the Hilton? No. But it IS close to highways, food, Walgreens, Walmart, and anything you could possibly want....More

    Helpful?1  
    Reviewed 4 April 2016

    This hotel was formerly Comfort Inn and is being renovated. The room itself was very clean and nice. We had a king size bed. The lobby was nice and offered a nice breakfast for $5.00. The hallway carpets were filthy but are going to be...More

    Helpful?
    Reviewed 2 April 2016

    Had a booking for 30 rooms. almost all had issues ranging from towel racks falling down to broken toilets to sticking doors to bulges in the ceiling to unmade rooms. Front desk either was not present or could not get anyone to fix problems. Last...More

    Helpful?
    Sleep Inn Phoenix North I-17
    153 reviews
    #72 of 175 hotels in Phoenix
     
    Country Inn & Suites By Carlson, Deer Valley
    447 reviews
    #35 of 175 hotels in Phoenix
     
    Extended Stay America - Phoenix - Deer Valley
    77 reviews
    #123 of 175 hotels in Phoenix
     
    Fairfield Inn & Suites Phoenix North
    110 reviews
    #100 of 175 hotels in Phoenix
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$65 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (119)
    Room & Suite (24)
    Pool & Beach (14)
    Dining (11)
    Nearby
    Nearby Hotels
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    Red Roof Inn Phoenix North - Bell Road
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    Nearby Restaurants
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    Wildflower Bread Company
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    Nearby Attractions
    Wet 'n' Wild Phoenix
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    5.69 km away
    Deer Valley Petroglyph Preserve
    81 reviews
    4.30 km away
    Martin Auto Museum
    70 reviews
    .78 km away
    Bellair Golf Club
    13 reviews
    3.96 km away
    Questions & AnswersAsk a question
    Janice N
    Not a question...this is a fact. Bill B is right. I was there. A lot of "activity" by people on bicycles pulling up to the back door. Wallpaper falling off the walls with mold showing, black filthy, rippled carpeting, exercise room had "out of order" sign all week, hot tub was only open for about 2 hours after complaining that it was locked, then it was locked again, ice machines out of order, AC units dripping - when finally worked on, no new filters on hand to install, laundry had puddle dripping onto only table, nowhere to hang clothes when done, no staff to operate "bar" so it was never open. Did NOT feel safe in leaving the room by myself given the type of folks roaming in and out of the back and hanging out in the parking lot appearing to wait for "business". I took pictures, and am happy to send them...I was glad to leave there last week (October 2015).
    28 October 2015|
    Answer Show all 2 answers
    Response from Hotel_bidniz | Reviewed this property |
    Glad to hear you made it out safely. I would not recommend this place to anyone!!
    2
    Votes
    Room Tips
    "Corner room was very quiet"
    Read review
    "Ask for a renovated room."
    Read review
    "Choose another hotel; your overall experience will be better."
    Read review
    "Select another Hotel!"
    Read review