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Hilton Garden Inn Phoenix Airport North

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Traveller (165)
Room & Suite (80)
Dining (10)
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Overview
  • Excellent49%
  • Very good31%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“phoenix airport”(57 reviews)
“van buren”(18 reviews)
“shuttle service”(37 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Phoenix Airport North
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Phoenix Airport North
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,101)
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1,077 results
Traveller rating
515
338
138
57
29
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Time of year
LanguageEnglish
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515
338
138
57
29
Show reviews that mention
All reviewsphoenix airportvan burenshuttle servicenice hotelsleep numberan early morning flightrental carsky harborlight railup to datebusiness centerupon checkone night stayfree shuttleconvenient locationfront desk staffdefinitely stay here again
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1 - 5 of 1,077 reviews
Reviewed 3 days ago

I needed a place close to the airport. I needed to return a rental car, shuttle to the hotel, refresh, check email and t3xts, have some dinner, and catch a bit of sleep before a very early flight. The hotel shuttle runs around the clock...More

Review collected in partnership with Hilton Garden Inn
Thank kmsfesq
Hotel's Favourite
Reviewed 22 January 2018

I don't very often get a Garden Inn when I use Hotwire, but got lucky this time for a one-night stay. This one lives up to the Hilton rep - modern, well kept, plenty of amenities, easy to find. Rooms were modern, well furnished and...More

Thank Rollo P
Response from HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport NorthResponded 25 January 2018

Hi, Rollo! We’re so happy you enjoyed your stay and that you were pleasantly surprised by our offerings. It’s also nice to know that we lived up to our brands high expectations. We hope our comfortable mattresses provided you with a wonderful night of rest...More

Reviewed 5 days ago via mobile

The hotel shuttle picked me up and I had a good conversation with Larry the driver. What a nice guy! I told him I was hungry so he called ahead to make sure I had something to eat. But it gets better, instead of settling...More

Thank chabam_yoyi
Response from HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport NorthResponded 3 days ago

We are beyond delighted with your story of how well you were treated during your recent stay at Hilton Garden Inn Phoenix Airport North! Hearing how our amazing staff went above and beyond to make sure you had a delicious veggie burger and salad and...More

Reviewed 6 days ago

My breakfast was included in stay. Was never advised of that by front desk at check in. When I found out I requested a refund and was told to deal with restaurant. Went to deal with restaurant told to deal with front desks. Never received...More

Review collected in partnership with Hilton Garden Inn
Thank Pat D
Response from HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport NorthResponded 4 days ago

It is shocking to hear about the lack of communication and how your complaint was handled. We will go over your review with our staff to ensure we improve our service and encourage you to reach out to us directly if you would like to...More

Reviewed 1 week ago

This is one of Hilton's mid-range establishments and has a restaurant/bar in the lobby. I arrived after a long haul flight and was tired, so I checked in on-line on my way to the hotel, but my digital key didn't work when I arrived, so...More

Review collected in partnership with Hilton Garden Inn
Thank losalamos239
Response from HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport NorthResponded 5 days ago

Thank you for leaving us a review about your recent stay! It is wonderful to hear our staff was helpful when you had an issue with your room key so you were quickly able to get in and get some much-needed rest. We are glad...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$94 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Phoenix
#33 Business Hotel in Phoenix
#33 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$94 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Phoenix
#33 Business Hotel in Phoenix
#33 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (165)
Room & Suite (80)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (9)
Questions & Answers
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Ebony K
16 April 2018|
AnswerShow all 3 answers
Response from BigSkyorBust | Reviewed this property |
Close to enough to downtown but you are not going to want to walk in that area.
1
Vote
Kansas C
11 February 2018|
AnswerShow all 6 answers
Response from Becki N | Reviewed this property |
It is a buffet in the lobby with some things prepared for you. It was very good
0
Votes
jbes12
29 January 2018|
AnswerShow all 2 answers
Response from Anstruther L | Reviewed this property |
It is not possible to answer this question without knowing all the circumstances. I was charged quite correctly.
0
Votes
Room Tips
"Join hhonors, check in through the app and choose your room yourself."
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"Top floor rooms are the best for this hotel"
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"Stay at another hotel!!"
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"Stay elsewhere"
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