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Arizona Biltmore, A Waldorf Astoria Resort

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#18 of 173 Hotels in Phoenix
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Arizona Biltmore, A Waldorf Astoria Resort
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1,495 Reviews from our TripAdvisor Community

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There are newer reviews for Arizona Biltmore, A Waldorf Astoria Resort
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Showing 1,460: English reviews
SCOTTSDALE
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Staying at the AZ Biltmore Hotel helped make my trip really quite lovely. The property is beautiful. The staff was very attentive and friendly. My room was very nice with a wonderful view. I experienced about three slight hiccups, but the great news is that they were resolved promptly and to my satisfaction. My visit was primarily for business. Since... More 

Helpful?
1 Thank Calica H
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Calica H, Thank you for the kind words! I am pleased to hear that you enjoyed a lovely visit and that our team addressed your concerns quickly and efficiently. We hope to have the opportunity to welcome you and your family back to the resort! Warm regards, Sheila Foley More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Hotel is beautiful after a renovation and rooms very comfortable. But there was a LOUD wedding that went on until midnight that you could hear for 3 floors. Service was also terrible, with room service staff complaining about how cheap hotel management was and inefficient front desk and restaurant service.

Helpful?
2 Thank Adrienne H
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Adrienne H, Thank you for providing valuable feedback regarding your recent visit. I am terribly sorry to hear about your experience and would like the opportunity to connect directly. Please contact us at amina.ziri@waldorfastoria.com. We look forward to speaking with you soon. Respectfully, Sheila Foley More 

Southwest Desert
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 1 week ago

There is no doubt that the Arizona Biltmore is a landmark destination resort. We have stayed there a few times and attended one grand wedding. However, I think it is lacking the Arizona touch it had under local ownership. One gets that institutional Hilton feel too often. The staff is superb, the valets, bellmen, housekeepers, engineers, wait staff all manifest... More 

Helpful?
Thank Sausca
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Sausca, Thank you for sharing your experience and providing valuable feedback! We always appreciate hearing from our guests including areas of opportunity. I am delighted to hear that you enjoyed pleasant interactions with our team and hope to have the opportunity to serve you again in the future. Warm regards, Sheila Foley More 

1 review
Reviewed 1 week ago via mobile

Beautiful hotel with great service! My boys have celiac and the staff was phenomenal. We had lounge access and the staff went out of their way to stock gf items for my kids. The rooms were decorated beautifully. The Christmas tree lighting party was festive and a great time for all! Highly recommend!

Helpful?
Thank Katie M
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Katie M, Thank you for the generous review! I am pleased to hear that our team went above and beyond to ensure your stay was nothing short of perfection and that all of your needs were met. Thank you for choosing the Arizona Biltmore! We look forward to serving you again! Warm regards, Sheila Foley More 

Charlotte
2 reviews
Reviewed 1 week ago

Spa personnel need to answer the phone. Housekeeping needs to replenish items correctly. Had problems with dry cleaning not being returned. Had to call twice and raise a stink to get my clothes delivered. Mildew in shower grout.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank GMACCharlotte
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear GMACCharlotte, Thank you for sharing your experience with our team. I would like to apologize for the disappointing conditions of your stay and encourage you to connect with us directly. Please contact us at amina.ziri@waldorfastoria.com. We look forward to speaking with you further. Respectfully, Sheila Foley More 

Walnut Creek, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I stayed here with by best friend in early November and the service was great! I had mentioned to the hotel staff that we were celebrating her birthday and they had a chilled bottle of chardonnay, box of chocolates, and a chocolate cupcake ready for us when we arrived to our room. As expected, our room in the Valley Wing... More 

Helpful?
Thank EllaMomiTraveler
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Julia H, Thank you for sharing your experience! I am so glad that you enjoyed a fun and relaxing visit to our property. As a luxury resort, we strive to create wonderful experiences and enduring moments for each and every guest. I am so happy that we were able to provide this type of experience for you! Kind regards,... More 

2 reviews
Reviewed 2 weeks ago

(See review from Leslie A.) We had one of the beautiful cottages with a king bed, refrigerator, fire place, and a fire pit on the private patio. There were windows on four sides, with beautiful views of the prettiest of the flower gardens. It was a beautiful room, with luxurious linens and a down mattress-topper. Truly one of the nicest... More 

Helpful?
Thank Kerry K
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Kerry K, Thank you for choosing the Arizona Biltmore! I am pleased to hear that you enjoyed our redesigned guestrooms, stunning garden views and delicious dining options. Thank you for sharing your experience with our team. We look forward to welcoming you back! Warm regards, Sheila Foley More 

Denver, Colorado
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

What a fantastic place! Spent the weekend there for a girls trip, great service from the front desk, restaurants and spa. Susan in the Octatilla Club was absolutely amazing greeted us by name everyday, made sure our wine glass was always full and snacks were readily available. Sonia in the spa gave me one of the best massages I've ever... More 

Helpful?
Thank VacationPam
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear VacationPam, Thank you for choosing the Arizona Biltmore as your destination for luxury and relaxation! I am so delighted to hear that you enjoyed a spectacular weekend retreat! We look forward to welcoming you back for another incredible stay! Warm regards, Sheila Foley More 

New York, New York, United States
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

We stayed here in early Nov and had 3 rooms. I had booked our reservations several months in advance but our rooms were not near each other. We had an infant with us so it became a little difficult to coordinate with our family since we were always having to walk at least 10 minutes to get to each other.... More 

Helpful?
Thank BD83
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear BD83, Thank you for sharing your experience. I would like to apologize for the inconveniences noted in your review and assure you that this is not indicative of our service culture. Please know that your concerns will be addressed. Feel free to connect with us directly at amina.ziri@waldorfastoria.com as we would like the opportunity to speak further. We look... More 

Hamburg/ Germany
Level Contributor
7 reviews
3 hotel reviews
Reviewed 2 weeks ago

Attending Annual Conference of NACD. Arizona Biltmore ideal for Conferences, good facilities, very helpful staff, Booking was a little bit complicated from overseas,Transportation facilities good,Very interesting historical Building FLW. Worth a visit, even addition are kept in FLW Style.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank 253edgarn
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear 253edgarn, I am so pleased to hear that you enjoyed our historic facilities and resort amenities. We strive to provide our guests with inspirational environments and I look forward to sharing your comments with our team. We hope to welcome you back soon! Warm regards, Sheila Foley More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Polished and refined, the Arizona Biltmore,a Waldorf Astoria Resort shines brighter than ever following a grand restoration. This historic luxury resort has been a destination of inspiration for over 86 years spanning over 39 acres of lush gardens, 8 sparkling swimming pools and iconic architecture. Championship golf, the 22,000+ square foot Spa Biltmore and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 

Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016-3106
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €202 - €659 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Number of rooms: 738
Reservation Options:
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Also Known As:
Arizona Biltmore Hotel Phoenix
Arizona Biltmore, A Waldorf Astoria Resort Phoenix
Hotel Style:
#3 Top resorts Hotel in Phoenix
#5 Spa Hotel in Phoenix
#7 Luxury Hotel in Phoenix
#10 Romantic Hotel in Phoenix
#15 Family Hotel in Phoenix
#17 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Arizona Biltmore, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Arizona Biltmore, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The grounds and parking are spread out, if you don't like walking please let reservations know.”
 of 5 bubbles thepolarican, 30 Nov 2016 | Read review
“make sure you request a pool or mountain view and check it before you accept the room.”
  • Our view was of another room- we kept the curtains closed the entire time.
 of 5 bubbles indianatraveller, 28 Nov 2016 | Read review
“Be careful and go for the best room you can afford or is available. A suite in the cottages is worth the effort.”
 of 5 bubbles Sausca, 26 Nov 2016 | Read review
“See review from Leslie A, and my review above.”
 of 5 bubbles kerryk732, 21 Nov 2016 | Read review
“Stay in the Octilla Club”
 of 5 bubbles VacationPam, 21 Nov 2016 | Read review
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