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Sheraton Grand Phoenix

Traveller (485)
360
Panoramas (8)
Dining (84)
Certificate of Excellence
Overview
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340 N 3rd St, Phoenix, AZ 85004-2128 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Sheraton Grand Phoenix
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,776)
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1,716 results
Traveller rating
902
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LanguageEnglish
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All reviews convention center the club lounge lobby bar chase field self parking room service within walking distance heart of downtown movie theater conference hotel beautiful hotel attended a conference per day business trip room key free internet housekeeping staff
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1 - 5 of 1,716 reviews
Reviewed 3 days ago

A lovely hotel and an ideal downtown location. Given its proximity to the airport (5 miles), one would think the hotel would offer regular shuttle service, but no. Other issues I encountered during my stay: -in spite of 4 requests for extras towels ( 3...More

Date of stay: January 2019
Thank ronaldn802
Response from TeamMarriott, Manager at Sheraton Grand PhoenixResponded 2 days ago

Dear ronaldn802, Thank you for staying with us and for taking the time out of your day to provide a review. We want to extend our sincerest apologies for the delayed service you encountered with our housekeeping department upon arriving back to our hotel, and...More

Reviewed 4 days ago

The staff is very professional, friendly and courteous. The breakfast is decent and all dishes served are good. The fruits are super good. The choice of bread is large. The orange juice is 100%, and not chemical. The rooms are quiet, well equipped and the...More

Date of stay: January 2019
Thank fab2019
Response from TeamMarriott, Manager at Sheraton Grand PhoenixResponded 3 days ago

Dear fab2019, Thank you for being our guest at the Sheraton Grand Phoenix. It is rewarding to know you enjoyed our delicious breakfast offerings and that our team left a great impression. However, we are sorry for any convenience you had during your stay. We...More

Reviewed 6 days ago

Stayed on the Club Level while attending a conference. Employees were all great - very friendly. Club room breakfast was also very good - and again - employees excellent. On the negatives - room was not fully stocked when I checked in - missing toiletries...More

Date of stay: January 2019
Thank Mark T
Response from TeamMarriott, Manager at Sheraton Grand PhoenixResponded 4 days ago

Dear Mark T, Thank you for staying with us and for taking the time to leave us your feedback. Our goal is to ensure every guest enjoys a friendly, accommodating and genuinely caring experience, so we regret to hear that your stay with us was...More

Reviewed 1 week ago

Our stay was definitely below what we expected. We were visiting Phoenix for a couple of days, and decided to stay at the Sheraton Grand Phoenix. The guest check in process was very convenient and friendly, however, this is where the positives ended. After going...More

Date of stay: December 2018
Thank wiseowl972
Response from TeamMarriott, Manager at Sheraton Grand PhoenixResponded 1 week ago

Dear Wiseowl972, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please contact the loss prevention team of our hotel at 602-817-5388 and we will look into this matter further. BL Hotel Manager

Reviewed 1 week ago via mobile

This is a nice business hotel in downtown Phoenix. It seems to be within walking distance of many restaurants. The one comment that I have is not a positive one. I called ahead to ask if they could have my room ready if I arrived...More

Date of stay: November 2018
Thank Jagsas
Response from TeamMarriott, Director of Sales and Marketing at Sheraton Grand PhoenixResponded 1 week ago

Dear Jagsas, Thank you for your recent review regarding your stay. Please accept our apologies for our associates not being attentive to your needs in regard to your check-in and for the unsatisfactory service you received. We have shared your feedback with our front desk...More

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About
Description
The Sheraton Grand Phoenix is conveniently located in the center of the city, adjacent to the Phoenix Convention Center and just five miles from the Sky Harbor International Airport. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Internet
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,000
Price range
US$221 - US$478 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Phoenix Downtown Hotel
Also Known As
Sheraton Phoenix
,
Sheraton Grand Phoenix Arizona
Location
United States > Arizona > Central Arizona > Phoenix
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,000
Price range
US$221 - US$478 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Phoenix Downtown Hotel
Also Known As
Sheraton Phoenix
,
Sheraton Grand Phoenix Arizona
Location
United States > Arizona > Central Arizona > Phoenix
Photos
Traveller (485)
Room & Suite (345)
Dining (84)
Pool & Beach (44)
Amenities (51)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
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Questions & Answers
Ask a question
xuehuar
25 December 2018|
AnswerShow all 8 answers
Response from Angela F | Reviewed this property |
Since I was out and about mostly during the day, I parked on the street a couple nights which is free after 9pm or 10pm. There is also a parking lot used by NBC staff behind the hotel that is cheaper. I was lucky enough to... More
1
Vote
Ron_Ellenbogen
23 September 2018|
AnswerShow all 7 answers
Response from Mukul V | Reviewed this property |
I think they don't charge.
0
Votes
Dawn P
13 May 2018|
AnswerShow all 3 answers
Response from 813lynnh | Reviewed this property |
Out by the car pick up is where I saw people smoking
0
Votes
Room Tips
"Facing the back side"
fab2019
4 days ago
Read review
"I enjoyed my mountain view room and the other side would be the stadium view."
TravelinEvertonian
6 Oct 2018
Read review
"Better to be away from the ice machine if it is used much."
JTMM_12
26 Aug 2018
Read review
"I choose to stay on a lower floor for personal reasons. Higher floors had more spectacular views of..."
susanmC3286OY
6 Aug 2018
Read review
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