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The Camby, Autograph Collection

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186 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Arizona
Reviewed 6 days ago NEW

Arrived late at night with a traffic jam waiting for the valet parking. You couldn't get through to get up to unload your luggage. The entrance is a circle drive and cars were parked all around it, with no ability to get through. So you had to sit and wait for people ahead to unload and it took awhile. After...

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Helpful?
Thank superconnie
Spokane, Washington
Reviewed 1 week ago

I enjoyed my room. It was trendy, comfy and the bathroom was gorgeous. The provided toiletries were from the Nest brand, which is a personal favorite of mine, so I was pretty happy about that. The location is great with the mall across the street and a movie theatre near by. That said, when I checked in I couldn't find...

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Helpful?
Thank MahReeder
CambyGM, Manager at The Camby, Autograph Collection, responded to this review

Thank you for taking the time to write and inform us regarding your stay. I am happy to hear that you enjoyed the room, location and the amenities offered. Please accept our sincerest apologizes for the challenges that you experienced with your check-in and ordering room service. Please know that this is not the standard that we set forth and...

Reviewed 1 week ago via mobile

Hard to believe it's on old Ritz. It's just a nice hotel, nothing special. The location was convenient with mall and movie theater nearby. The rooms were very clean but you can tell that it's a rehash of the prior hotel. It's in the Marriott brand but didn't meet my expectations for the cost. I expected more.

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Helpful?
Thank Frank P
Dana Point, California
Reviewed 2 weeks ago via mobile

The old Ritz Carlton hotel revamped into a gem. The decor is very cool, great eclectic art. Spacious room, well appointed. The attached restaurant looks interesting but I did not have time to try. The separate I will call "martini bar" is the bomb, the roaring fire, huge central lounge, small quaint bar and more art work, is the venue...

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Thank DPKH
Reviewed 3 weeks ago

Stayed at Camby because of location to good restaurants and shopping. This trip was a staycation for the weekend before Valentines day. The hotel check in was easy, although a bit inconvenient since I had called that morning and requested an hour early check in and was told yes, no problem. But when we got to hotel, we were told...

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Thank AJ D
Phoenix, Arizona
Reviewed 3 weeks ago

I surprised my husband on our 10 Year Wedding Anniversary with a overnight stay at the Camby. The day before we arrived I had Diva, the Events Specialist decorate our room for our special day. She did an excellent job and made the room extra special with chocolate covered strawberries and champagne waiting for us, which was a complete surprise....

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Helpful?
Thank green6373
Indiana
Reviewed 3 weeks ago via mobile

This does not compare to the former Ritz. Service, amenities, CLEANLINESS, general ambience & the overall look of the place is a definite BIG downgrade. I would not recommend it. I'm a Marriott gold member & am very surprised at this change of property. Phoenix area does not have a great Marriott business hotel anymore.

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Thank Frequent_Traveler23
CambyGM, Front Office Manager at The Camby, Autograph Collection, responded to this review

Thank you for sharing feedback regarding your recent stay and for being a Marriott Gold rewards member. It’s disheartening to learn your experience made you miss the Ritz. If you have a moment, we would like the opportunity to discuss your stay with you in further detail if possible. Please call 602-468-0700 and ask to speak with the Front Office...

Pasadena, California
Reviewed 4 weeks ago via mobile

We always enjoyed the Ritz and it was a thrill to experience the new Camby ( now a Marriott/ Lux ) They have done a beautiful job with the property and we have thoroughly enjoyed our stay. Nightlife and restaurant have gorgeous decor and service is top notch

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Thank billj371
Reviewed 4 weeks ago

This hotel is by no means a terrible place to stay, but having spent several nights here I can't say I would ever stay again or recommend it to anyone I know. I was traveling with family, but arrived separately and had my own room. I used the Marriott app to check in, estimating I'd be there by 4 PM,...

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1Thank Joel H
CambyGM, Front Office Manager at The Camby, Autograph Collection, responded to this review

Thank you for taking the time to share your recent experience with us. I am happy that you were able to enjoy the amenities of the hotel. Please accept our apologizes for the service that you received during your stay, I can see that we fell short of your expectations and that is truly disappointing. It is always our top...

Phoenix
Reviewed 4 weeks ago via mobile

We stayed here for a Saturday night away from home. The hotel has a great vibe, which you sense the moment you walk in the door and see the great artwork. We stopped at the Bee's Knees before and after dinner; the drinks were great and the crowd was lively, plus we got to watch people play with the pin...

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Helpful?
Thank kylem924

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Camby is a new independent lifestyle hotel as part of Marriott's Autograph Collection. Discover a place of inspiration, where imagination and elegance blend seamlessly to create a vibrant air of productivity. Here, you'll experience the latest in technology, along with a distinctive sense of sophisticated celebration delivered with an unmatched and refreshingly authentic approach to service. Situated amidst the elegant Biltmore Corridor and just 7 miles from Phoenix Sky Harbor International Airport, Phoenix's most captivating meetings destination awaits. A dynamic fusion of the professional and playful. 277 well-appointed guestrooms and suites offer a relaxing respite at the end of every successful day, many with breathtaking views of iconic Camelback Mountain. ... more   less 

Additional Information about The Camby, Autograph Collection

Address: 2401 E Camelback Rd, Phoenix, AZ 85016-4201
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: €161 - €445 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Camby, Autograph Collection 4.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
The Ritz-Carlton Phoenix Hotel Phoenix
Phoenix Ritz Carlton
Ritz Phoenix
Ritz-Carlton Phoenix
The Camby, Autograph Collection Phoenix, Arizona
Hotel Style:
#8 Spa Hotel in Phoenix
#13 Luxury Hotel in Phoenix
#63 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from The Camby, Autograph Collection staff and other travellers.
4 questions
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Fort Lauderdale, Florida
over a year ago

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Questions? Get answers from The Camby, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was fine, but make sure you are guaranteed early check in if you really need it.”
 of 5 bubbles 98ajd, 1 Mar 2017 | Read review
“Avoid the higher floors, you won't be able to sleep if a function is being held”
 of 5 bubbles joelh481, 21 Feb 2017 | Read review
“All rooms are sort of the same.”
 of 5 bubbles F5351WIcharlesh, 13 Feb 2017 | Read review
“Try to get a room on a high floor.”
 of 5 bubbles D4327IZchristopherp, 23 Jan 2017 | Read review
“Choose a room with a mountain view”
 of 5 bubbles ysheer, 14 Jan 2017 | Read review
5 of 5