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Extended Stay America - Phoenix - Biltmore

71 reviews
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Traveller (3)
Room & Suite (11)
Dining (1)
Overview
  • Excellent41%
  • Very good25%
  • Average14%
  • Poor8%
  • Terrible12%
Travellers talk about
“granola bars”(11 reviews)
“instant oatmeal”(2 reviews)
“whole foods”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Phoenix - Biltmore
Special Offer: Save up to 10% TODAY!
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (71)Write a Review
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All reviewsgranola barsinstant oatmealwhole foodsfull kitchendecent hotelcoffee makerwi fistayed one nightroom was clean and comfortableenjoyed my stayevery morningplace to staythe hotel staffroom serviceesamicrowavetrader
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1 - 5 of 70 reviews
Reviewed 23 November 2017

I was looking for a one month stay, and gave ESA a one night test. I was satisfied enough that I booked 27 more days the next day. I am finishing my first week today, and continue to be very satisfied. I needed some additional...More

Review collected in partnership with Extended Stay
Thank michaelaY6914FY
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded 1 December 2017

Thank you for being our guest at Extended Stay America. We are thrilled to know you and your family made us your home away from home and love the excellent service we are offering. We hope the rest of your stay with us is as...More

Hotel's Favourite
Reviewed 8 April 2017 via mobile

We LOVED our stay here during NCAA Final Four week. So many hotel/motels were exceedingly costly, but we fortunately reserved a week at this facility which was very economically priced , especially when the whole Phoenix area was inundated with hordes of visitors. We were...More

1  Thank roadrunner42
Response from 00esa, General Manager at Extended Stay America - Phoenix - BiltmoreResponded 9 April 2017

Thank you for your loyalty and choosing to stay at Extended Stay America - Phoenix - Biltmore. We are delighted to know you enjoyed your time with us and that our location close to various restaurants and activities were perfect for your needs. Thanks again...More

Reviewed 13 November 2017

Great location--near several shopping centers with Marshall's, Best Buy, Target, Nordstrom Rack, Trader Joe's, Whole Foods, Dunkin Donuts, etc. etc.). CVS right around the corner. Easy to go east or west on nearby E. Camelback to other areas, including Scottsdale, and not far from the...More

Review collected in partnership with Extended Stay
Thank 638jw160
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded 14 November 2017

Thanks for including Extended Stay America a part of your travel plans. We are glad to know our location was perfect for your trip and that you were impressed with the great value we offer. It was a pleasure hosting you, and we look forward...More

Reviewed 31 October 2017

We chose this hotel due to the location and price. The room did not have a stale odor and the bathroom was clean but the carpeting was extremely marked up & stained - it looked dirty and made me uneasy to even walk on it....More

Thank Jcatcab
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded 2 November 2017

Thanks for evaluating your stay. Please accept our apologies for not meeting your expectations for an excellent stay. Your feedback is important to us, and we have discussed it with the housekeeping and maintenance team to take the necessary step and ensure these issues don’t...More

Reviewed 20 October 2017

By far the most disgusting hotel I have ever had the displeasure of staying in. The service is non existent, the rooms are poorly kept, and worst of all, they have bed bugs! Even after showing the front desk associate video of bed bugs crawling...More

Review collected in partnership with Extended Stay
Thank maxm207101
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded 22 October 2017

Thank you for choosing to stay at our hotel. Please know that we have strict policies and procedures in place to prevent bedbug infestations, but the room you occupied will be professionally inspected as a precaution. We apologize for this and hope you will stay...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$94 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$94 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (3)
Room & Suite (11)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (5)
Bathroom (2)
Questions & Answers
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Wisconsintraveler57
11 January 2017|
AnswerShow all 2 answers
Response from Thomas B | Reviewed this property |
yeah it was coffee, muffins and oatmeal in envelopes with hot water and spoons. I didn't see any fruit when I was there.
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Room Tips
"Pool is located in the right location and has little impact on rooms"
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"If you smoke or have pet, ask for ground floor. Construction is going on the south side of the hotel. This..."
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"Third floor is quietest. Elevator is fast."
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"might want to ask for a room on the pool side."
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