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Hotel San Carlos

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323 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Denver, Colorado
Reviewed 16 March 2013

We were in downtown Phoenix to catch Eric Clapton in concert this week and chose to stay with the Hotel San Carlos. This historic hotel is located in the heart of the business district just a few minutes walk from the US Airways center and Chase field. The metro line runs right in front of the hotel and the area...

1Thank Lee H
Angela H, General Manager at Hotel San Carlos, responded to this review

Dear Guest , Thank you so much for your review! We are pleased to see you had a wonderful time and we hope to see you again soon .

Hammonds Plains
Reviewed 28 February 2013

Stayed in this hotel for 5 nights while attending a conference. Location for conference was within an easy walking distance. Not a great location for walking to anything after conference hours as the core of Phoenix basically shuts down after office hours. Hotel staff were friendly but not particularly knowledgeable about cities venues and transportation systems. The room itself was...

Thank Campfiregirl1
Angela H, Manager at Hotel San Carlos, responded to this review

We thank you for staying with us while you were in town for a conference. Our accommodations are original from the late 1920's so compared to a modern hotel about we do come out looking smaller. Sorry for this inconvenience and I hope you overall had a lovely trip. Safe travels wherever you end up next and we hope to...

Chicago IL
Reviewed 25 February 2013

Did not stay at the convention hotel. Just 1 1/2 blocks away the Hotel San Carlos is a lot less. It dates to the 1920's and has cool history on every floor. Was in a Hitchcock movie! All the stars were there at one time or another. The rooms are retro. But they are comfy and I love the pillows....

Thank averagehuman
Angela H, Manager at Hotel San Carlos, responded to this review

We thank you so much for being a guest here at the Hotel San Carlos. You walked the halls of old Hollywood, ate at the tasty Bonjour Vietnam and hopefully had a great convention! Safe travels and we can't wait to have you as a guest again.

Reviewed 19 February 2013 via mobile

Loved the ambiance! Marilyn Monroe stayed here, and many say it is haunted by a patron who committed suicide decades and decades ago. My husband was awakened by footsteps in our room (I think it was the power of suggestion)! The room was extra small, but we prefer boutique hotels as opposed to chains.

Thank SleepyGypsy
Angela H, Manager at Hotel San Carlos, responded to this review

Dearest Hotel San Carlos guest - thank you so much for your stay. I like to hear you enjoyed your stay and that you like to give boutique hotels a try. We hope to see you again soon!

Washington, DC
Reviewed 15 February 2013

Near the high-rise Hyatt and Westin, a relic of the Old West with rooms named for the stars who stayed there. My room was down the hall from the Spencer Tracy suite. The stars are embedded in the sidewalk like Beverly Hills - Marilyn, Cary Grant, Gary Cooper, you name it. Good Vietnamese bistro in house. For folks who like...

Thank GlobalTourist10
Angela H, Manager at Hotel San Carlos, responded to this review

Dearest Hotel San Carlos guest: we thank you for staying with us while you were in town for a convention. I'm glad you enjoyed taking a step back into a simpler time and enjoying your stay at the historic Hotel San Carlos. We know you have many choices downtown and look forward to seeing you again! Safe travels this year!

Glendale, Arizona
Reviewed 30 January 2013

So this review maybe should go under attractions, but here is no San Carlos Hotel there. One thing you might not know about the San Carlos Hotel is that it is very, very old, and subject to hauntings. There is a tour you may sign up for, either as a guest or coming in without a hotel stay, although that...

1Thank Flynn123
Angela H, Manager at Hotel San Carlos, responded to this review

Hello ghost hunter of the Hotel San Carlos - I would like to start out by saying what fantastic photos you have shared regarding our ghost tours that we have here! Yes, this is a historic and haunted hotel but we have friendly ghosts here and lots of history. I’m glad to hear you enjoyed your tour and we hope...

Jacksonville, Florida, United States
Reviewed 25 January 2013

We have been visiting phoenix for Alice Cooper's Christmas Pudding show for the last six years. We have stayed at the San Carlos each time. We like the character of the old historic hotel. What we really like is how nice the staff and management are. The hotel is in the heart of downtown, within walking distance of Cooperstown and...

1Thank AliceCooperFans
Angela H, Manager at Hotel San Carlos, responded to this review

Dearest Hotel San Carlos guest: We thank you for choosing us when you visit downtown Phoenix and do consider you part of our hotel family. We look forward to seeing you in December and dining at the delicious Bonjour Vietnam (among other yummy local eateries). Safe travels - thank you!

Atlanta, Georgia
Reviewed 21 January 2013

My husband and I enjoyed staying here from the historic aspects of the hotel. To sit in the pool and imagine the old-time celebrities that enjoyed the hotel was fun. Things were simpler back then, and the scale of the hotel pool and rooms reflects that. But, for us, it was nice to take a glimpse back to that more...

Thank Traveler385
Angela H, Manager at Hotel San Carlos, responded to this review

Dear Hotel San Carlos guest – I’m glad to hear you had a pleasant stay while you were here. You are perfectly correct on the historic aspects of the hotel. The walls are thin and pick up on the city noise but we are located in the heart of downtown Phoenix and can be expected in any major city. With...

Phoenix, Arizona
Reviewed 21 January 2013

DO NOT STAY HERE! Just don’t – this was the worst night of my entire life. First off, I just want to say that I can understand that it’s an older hotel and there are quirks that will come with it. I was okay with the wireless not working very well in our room; I was okay with how small...

6Thank Sarah C
Angela H, Manager at Hotel San Carlos, responded to this review

Based on our conversation we last had I am again sorry for your unpleasant stay at the hotel. I tried to understand where your reservation came from to resolve your dissatisfaction and I also understand your point of view and the fact that you were so upset. I remembered offering you potential solutions at the time but we had a...

St. Augustine, Florida
Reviewed 26 December 2012

I stayed here with some colleagues for a conference in March 2012, and did not have a great experience. Granted, there were 4 of us in the room, so, had the circumstances been different, it may have been better. Pros: Proximity to Convention Center and restaurants Neat history and character Clean Cons: Rooms and bathrooms are TINY Hot water would...

Thank teedee12
Angela H, Manager at Hotel San Carlos, responded to this review

Thank you for being a guest of ours during your recent conference. Our deepest apologies for the circumstances you were in thus creating not the best experience during your stay. I would suggest coming back in the summer when the shade over the pool is a nice break from the sun! I hope the New Year brings relaxation and peace...

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  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel San Carlos is Phoenix's only historic bouitque hotel and has been since 1928. Each of our 128 guest rooms has been individually decorated. Hotel San Carlos is convenietly located in the heart of downtown Phoenix's financial,goverment,and entertainment distric, just steps away from many fabulous local Phoenix Attractions.Walking distance of the convention center. We look forwards to having you stay with us and experience a touch of Phoenix history during your stay at Hotel Sand Carlos.The Hotel San Carlos is Registered with Green Chambers of Commerce! ... more   less 

Additional Information about Hotel San Carlos

Address: 202 N Central Ave, Phoenix, AZ 85004-2201
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range: €101 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Carlos 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
San Carlos Hotel
San Carlos Phoenix
Hotel San Carlos Phoenix, Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Hotel San Carlos staff and other travellers.
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4 months ago

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Questions? Get answers from Hotel San Carlos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“donot live in the 4th floor. The wifi signal there was terrible. Most of the noises were come from other rooms.”
xiaoyuc850, 22 Apr 2017 | Read review
“Higher floors may be quieter, but the east side of the hotel was very noisy”
693jessicau, 19 Mar 2017 | Read review
“If you aren't a light sleeper, any room should be fine. Otherwise I'd opt for the top floors.”
LGA026, 5 Mar 2017 | Read review
“We did not see a good room.”
johnlE7654EG, 17 Oct 2016 | Read review
“Do not expect big rooms. They didn't build them big in 1929.”
GlobalRobo, 19 Sep 2016 | Read review
5 of 5