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WoodSpring Suites Phoenix I-10 West

47 reviews
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Room & Suite (9)
Hotel & Grounds (7)
Bathroom (1)
Overview
  • Excellent57%
  • Very good21%
  • Average8%
  • Poor0%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from WoodSpring Suites Phoenix I-10 West
Special Offer: Now a Pet-Friendly Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (47)Write a Review
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LanguageEnglish
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7
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1 - 5 of 46 reviews
Reviewed 3 days ago

Great stay if you need extended stays. We were between houses and found this hotel very comfortable and convenient. Not only clean and oraganized but the staff and management are very friendly and professional. The location is very close to shopping and we had a...More

Thank Darlene M
Hotel's Favourite
Reviewed 1 week ago via mobile

My husband and I go to Phoenix twice a year to stay for a week. We have been staying at Woodspring Suites for several years. We have stayed at a hotel in Phoenix, but have never had a very good experience. Our experience at Woodspring...More

Thank Ford2002
Reviewed 22 March 2017 via mobile

This hotel is filthy! We could not get a holiday inn express room because of everyone in town for spring training. So we settled for this. You could have made a wig from how many pubes covered the floor. For some reason there's a full...More

1  Thank AmberLMartinez
Response from Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 WestResponded 12 April 2017

We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.

Reviewed 14 March 2017

First the bedding was filthy. I don't just mean stained, I mean well-used!!! The heater roared every time it turned on waking you up. The mattress was awful. The pillows were awful. You cannot sleep here and for me, that is the only purpose of...More

Thank Kitkat_NY
Response from Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 WestResponded 12 April 2017

Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing WoodSpring Suites.

Reviewed 7 March 2017

So, came here for a 7 day cactus league to see the various MLB spring training games, booked everything through hotels.com, a minor problem with check-in but Lance the manager and customer service cleared it up, the people at the counter handle everything well, and...More

Thank Dee_of_DC
Response from Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 WestResponded 12 April 2017

Thank you for taking the time to comment on your recent stay at WoodSpring Suites. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$54 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Business Hotel in Phoenix
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$54 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Business Hotel in Phoenix
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Room & Suite (9)
Hotel & Grounds (7)
Bathroom (1)
Questions & Answers
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Corinna G
15 February 2017|
Answer
Response from WoodSpringHotels | Property representative |
No, Corinna. No pools at our hotels. Sorry.
0
Votes
Room Tips
"Not possible, stay away!"
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"Steps from the elevator"
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"Ask for a room towards either end of the hotel away from the central lift"
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"Well-maintained with a working kitchenette for long term stays."
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