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Extended Stay America - Phoenix - Peoria

Expedia.comUS$75*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Phoenix - Peoria
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114 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Glendale, Arizona
Reviewed 1 week ago via mobile

This place is amazing! I've stayed at other extended stay hotels/ motels, but they're not even close to as good as this one! My room was fresh and clean and quiet. My biggest surprise was that there wasn't a bunch of seedy types hanging around. After the move from hell and being unable to sleep in my own home, this...

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Helpful?
Thank Dlsimp67
00esa, General Manager at Extended Stay America - Phoenix - Peoria, responded to this review

It was a pleasure to have you as our guest at Extended Stay America - Phoenix – Peoria. We are delighted to read you liked the cleanliness of your room and had a comfortable time with us. That being said, we are sorry for the minor inconvenience you had while here. Thanks for allowing us to be of service. We...

Reviewed 5 April 2017 via mobile

Stayed for 3 days and was disappointed with the cleanliness. Fridge had a layer of dust and room smelled musty, bought air freshener, huge improvement. Carpet was dirty wore white socks in the room that showed how dirty the carpet was. Air conditioner and exhaust vent also have not been cleaned in awhile. Bed and linens were clean. Pillows are...

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Helpful?
Thank travelteamej2
00esa, General Manager at Extended Stay America - Phoenix - Peoria, responded to this review

Thank you for your candid feedback. Although you liked the service provided by our staff, we are sorry for the cleanliness issue you encountered during your stay. I have shared your concerns with my housekeeping team in an effort to improve our service and facilities moving forward. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us...

Portland, Oregon
Reviewed 24 March 2017 via mobile

I've stayed at this place for spring training several years now. It's not fancy, but it's also not expensive and a 1.5 mile walk to Peoria Sports Complex. Wi-Fi is slow, you have an option to buy a premium service. Since it is an Extended Stay America, it's designed to be used like a short term apartment if you've never...

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Helpful?
Thank Aok98
Snohomish
Reviewed 18 March 2017

The proximity to the Peoria Sports Complex was great. The room was clean, comfortable and not filled with the toxic fragrances used by so many hotels. The staff was friendly. The breakfast of prepackaged muffins, granola bars and instant oatmeal was not ideal and adding fresh fruit would have helped. However, having a room with cooking facilities shouldn't make it...

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Helpful?
Thank Jan C
Manager_11525, Manager at Extended Stay America - Phoenix - Peoria, responded to this review

Thank you for taking the time to share your comments regarding your stay. It is pleasing to read your positive comments of satisfaction with the comfortable room accommodations you received, the friendliness of our staff, and the value provided at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again...

Reviewed 16 March 2017 via mobile

My husband and I were in the area for spring training baseball and the location was good for different ballparks and 20 mins for our most frequented park (Surprise). If you're just looking for a place to sleep at night then it's fine. The 2 female managers were great and super helpful. The room was mediocre, fine for 2 people....

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Helpful?
Thank Emma J
Glendale Heights, Illinois
Reviewed 15 March 2017

The bed was very uncomfortable. Breakfast is a pre-packaged muffin, hard granola bar or a packet of instant oatmeal. The muffins were good. The only drink offered with breakfast, is coffee. No milk or juice for the kids. You have to buy it from a vending machine, that was unplugged for God knows how long. We paid about $200 per...

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Helpful?
1Thank yannybananny1
Fife, Washington
Reviewed 14 March 2017

From the start this place was a disaster... They screwed up our reservation, we only had 1 queen bed to share instead of 2 beds. The guy working the front desk was an idiot, the shower leaked all day long, if you didn't leave the light and fan on in the bathroom it felt like a sauna in there. I...

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Helpful?
Thank rtibbot
Lethbridge, Canada
Reviewed 15 February 2017

Understand this is an extended stay hotel. That means maid service is provided weekly, unless you pay extra. Towels can be exchanged daily at the front desk. You take out your own garbage at the "trash room" on each floor. I suggest bringing your own soap, toilet paper and Kleenex because those provided are poor quality. Each room has a...

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Helpful?
Thank Diane D
Peoria, Arizona
Reviewed 18 January 2017

No houeskeeping, management has a huge chip on their shoulders and has no conflict resolution skills. I stayed her for weeks Nd not once was my room cleaned. Its dusty and dirty. No one vacuumed and getting toilet paper was impossible,!

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Helpful?
1Thank jbrogden867
Manager_11525, Manager at Extended Stay America - Phoenix - Peoria, responded to this review

Your review recently caught our attention. Please accept our apologies on the lack of cleanliness and customer service you received. We will work on our staff in both of those departments to make sure guests are accurately accommodated. We would love to have another chance to provide you with a better experience at our hotel the next time you're in...

Frisco, Colorado
Reviewed 3 January 2017 via mobile

Most weird and gross hotel experience ever. We had a late check in, but had called in beforehand to let them know. When we arrived, the front desk almost couldn't find the reservation. Went to the room, it smelled like fried chicken or something. BLOOD stains on the comforter (so gross), stains on the bath towels (they were clean towels,...

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Helpful?
2Thank no_fine

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Peoria

Address: 7345 W Bell Rd, Peoria, AZ 85382-3870
Region: United States > Arizona > Central Arizona > Peoria
Price Range: €60 - €81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Peoria 2.5*
Number of rooms: 101
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Also Known As:
Extended Stay Peoria
Peoria Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Phoenix - Peoria staff and other travellers.
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11 months ago
Saint Paul, Minnesota
over a year ago

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Questions? Get answers from Extended Stay America - Phoenix - Peoria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Somewhere Else and Do Not Go During Spring Training - All hotels are overpriced at that time of the year.”
yannybananny1, 15 Mar 2017 | Read review
“Double check you have the room you asked for before you get there.”
rtibbot, 14 Mar 2017 | Read review
“Make sure it's clean first.”
52dianed, 15 Feb 2017 | Read review
“Rooms on the south side are further from the busy Bell Rd”
ThatBram, 30 Nov 2016 | Read review
“If you are an older adult or disabled, don't stay here.”
175deen, 27 Mar 2016 | Read review
5 of 5
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US$75* /night
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Prices are for 1 room, 2 adults
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