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Sheraton Samoa Aggie Grey's Resort

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381 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Washington DC, District of Columbia
Reviewed 4 days ago NEWvia mobile

Stayed here just one night because my flight from Sydney to Tonga ended up diverted to Apia, and the airline put us there. The hotel premises are just beautiful, with immaculate beaches, a nice pool, and lots of trees and vegetation. Rooms are spacious, with a small patio, ample room, flat screen tv, sofa and desk. All seemed to be...

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Helpful?
Thank MesaPuyo
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa MesaPuyo, thank you for reviewing your stay with us and I am glad that the impromptu stay was enjoyable. We appreciate your positive feedback and hope that you will return to Sheraton Samoa Aggie Grey's Resort. Best Regards Sheraton Samoa.

Reviewed 1 week ago via mobile

Amazing Staff, the best you could possibly ask for. Both helpful and respectful towards our stay making it as enjoyable as we intended. We went snorkeling and ate all the food at the restaurant 5 out of 5.

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Helpful?
1Thank nick p
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa nick p, thank you for taking the time to review your stay with us. We appreciate your kind comments about our staff who are our most valuable asset. We look forward to welcoming you back soon. Best Regards Sheraton Samoa.

Reviewed 1 week ago

We recently stayed at the Sheraton Aggie Greys Resort Samoa and had the best holiday ever. It is an ideal location for families with great activities and kids meals at a good price. The service was outstanding and Vai made sure out every need was met. The Buffet Breakfast people were amazing including the lovely cook on the open grill...

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Helpful?
2Thank Jack P
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Jack P, Thank you for providing us with your feedback on your recent stay with us. I am please that you had the best holiday ever with us and we are also definitely looking forward to welcoming you back to Sheraton Samoa Aggie Grey's Resort. Best Regards Sheraton Samoa.

Geelong, Australia
Reviewed 1 week ago via mobile

Our first trip to Samoa brought us to Upolo and the Sheraton Aggie Greys (Airport) It took us a few days to get into the very relaxed style that typifies the Samoan culture, however once we had slowed down to Samoan pace it was awesome! The Aggie Grey entrance is impressive with the style of the Samoan open house, the...

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Helpful?
Thank WayneAP
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa WayneAP, thank you for reviewing your stay with us. Detailed feedbacks like yours help us continuously improve our service and acts as a motivation to keep doing the things that we are doing. We have noted all your comments to work on. Once again thank you for the feedback and we look forward to welcoming you back to Sheraton...

Gold Coast
Reviewed 2 weeks ago via mobile

I had the privilege of staying at the Sheraton overnight while on a business trip. I just wish I was able to stay longer. Attention to detail is brilliant. All staff I have spoken to have a genuine desire to help. Also very close to the international airport

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Helpful?
Thank JulieDavidGoldCoast
David6611, Manager at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa JulieDavidGoldCoast, Thank you so much for your recent review on Tripadvisor, and happy to note that your recent stay with us was enjoyable. We do believe that our staff is our greatest Asset, who are all very eager to welcome you back sometime time in the near future. Warm regards, David Stanton Hotel Manager.

Auckland
Reviewed 3 weeks ago via mobile

I stayed here with my previous partner for 4 nights. Beautiful location, tropical setting and nice decor throughout the resort. Our room was nice, clean and spacious. Watersport activities available and nice pool with swim up bar. Food and drinks are expensive but that's the norms for most resorts really. We had a rental car so ventured off for dinner...

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Helpful?
Thank May-Ling H
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Resort, responded to this review

Dear May-Ling H, thank you for taking the time to review your stay with us. I am pleased to hear that you had an enjoyable stay and liked the rooms, activities and the pool. Once again thank you for giving us your feedback and we look forward to welcoming you back to Sheraton Samoa Aggie Grey's Resort. Best Regards Sheraton...

Wellington, Wellington, New Zealand
Reviewed 3 weeks ago

This is a lovely resort with a real authentic Samoan feel. The staff are fantastic! They are professional, respectful and provide excellent service. Although this is about 45 minutes out of the main town of Apia, it is well worth staying here. We visited a number of other resorts on the island and none came close to Aggies. If you...

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Helpful?
1Thank Amanda J
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Amanda J, thank you for giving us feedback from your recent stay with us. I am happy to read that you a wonderful stay. Once again thank you for much for your very generous review and we look forward to welcoming you back to Sheraton Samoa Aggie Grey's Resort. Best Regards Sheraton Samoa.

Norfolk Island
Reviewed 3 weeks ago

I stayed at Le Vasa and Coconuts Resort and neither were as good as this place. It is nice and close to the airport and the wharf which a lot of other places are not. I left Coconuts Resort 2 days early to come and stay here and this is the place that i will come back to when i...

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Helpful?
1Thank Sandy P
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Sandy P, thank you for taking the time to review your recent stay with us and I am glad to know that you loved your stay with us. We will definitely be looking forward to welcoming you back to Sheraton Samoa Aggie Grey's Resort. Your positive feedback is great reinforcement for our procedures and good motivation for our team...

Reviewed 4 weeks ago

Was looking forward to staying here for 3 days but was very disappointed with the service. It took forever to order a drink or get room service. We even waited forever to get fresh towels for our kids. The pool towels were so disgusting they had blood stains on them. The pool is nice and so are the grounds but...

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Helpful?
1Thank Chris P
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa Chris P, Thank you for taking your time to review your stay with us and I am sorry that your stay was not as pleasant as you had hoped. This is not the normal for us and we appreciate your feedback as this will help us identify and improve on the shortfalls in our service. I am happy to...

Mount Isa, Australia
Reviewed 4 weeks ago

We stayed at the Sheraton Aggie Grey’s Resort for 11 nights over the New Year period in a Deluxe Oceanview room. The resort is located approx 45 mins from Apia, right on the beach about halfway between the airport and the wharf. Check in and out was quick and easy, reception staff were very helpful throughout our entire stay. The...

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Helpful?
1Thank KarenLQldAust_
Jan W, Manager of Food & Beverage at Sheraton Samoa Aggie Grey's Resort, responded to this review

Talofa KarenLQldAust_, Thank you for your recent review on Tripadvisor. We certainly appreciate the feedback as it allows us an opportunity to review our service and facilities. We are happy to note that you enjoyed your time with us, however I will pass on your additional feedback to the various departments. We certainly look forward to welcoming you back to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
South Pacific Restaurant
South Pacific Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a superb beach front location, Sheraton Samoa Aggie Grey’s Resort is the perfect location for your holidays with loved ones and friends. ... more   less 

Additional Information about Sheraton Samoa Aggie Grey's Resort

Address: Aggie Grey Resort Entrance Road, Mulifanua, Upolu, Samoa (Formerly Aggie Grey's Lagoon, Beach Resort & Spa)
Region: Samoa > Upolu > Mulifanua
Price Range: €139 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Samoa Aggie Grey's Resort 4.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Aggie Grey`s Lagoon, Beach Hotel Apia
Aggie Grey`s Lagoon, Beach Resort And Spa
Aggie Greys Lagoon Beach Resort
Aggie Greys Lagoon Beach Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Samoa Aggie Grey's Resort staff and other travellers.
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Questions? Get answers from Sheraton Samoa Aggie Grey's Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See Vai for your transport needs and make sure you go to the Ocean Trench and Sliding Rocks.”
 of 5 bubbles , 11 Feb 2017 | Read review
“I had a standard room which was more than adequate. Next time i will upgrade, but was happy with this style for 2 nights.”
 of 5 bubbles CarissaQ, 29 Jan 2017 | Read review
“Don't bother staying here, not worth it!”
 of 5 bubbles , 23 Jan 2017 | Read review
“I think all the rooms overlook the grounds out to the Lagoon”
 of 5 bubbles , 10 Jan 2017 | Read review
“Stay somewhere else”
 of 5 bubbles IanM55, 29 Dec 2016 | Read review
5 of 5