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Sheraton Samoa Aggie Grey's Hotel & Bungalows

Hotels.comUS$144*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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94 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Start your review of Sheraton Samoa Aggie Grey's Hotel & Bungalows
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Brisbane, Australia
Reviewed 3 days ago NEWvia mobile

I wanted to shop, swim, snorkel and experience Samoan culture when I decided to visit Apia. This hotel offered a great base for me to do all this. Thank you. Palolo deep marine park is an easy 10 minute walk one way and town is an easy 15 minute walk the other way. There are a variety of restaurants and...

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Thank MKK1976
Sydney, Australia
Reviewed 5 days ago NEWvia mobile

We visited this hotel for lunch during a day trip to Apia. Fantastic service by our waitress Rachel and the food was incredible! Would highly recommend to anyone visiting Apia. We had the poke and steak 👌🏼👌🏼 Lovely modern hotel with lunch by the pool.

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Thank SilkEEE90
Auckland, New Zealand
Reviewed 1 week ago via mobile

The New Sheraton looks great however the standard of service was disappointing in particular the pool and Resturant. They were friendly but didn't have the professionalism like that of Aggie Grey of old. The breakfast was very average, most of the time I would be asking if the buffet was going to be refilled and it looked as though the...

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1Thank ftip002
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Talofa ftip002, thank you for taking the time to review your stay with us. I am really sorry that our level of service did not live up to your expectation and I appreciate your feedback as it helps to reinforce processes to ensure all our guests experience the highest possible level of service. Best Regards Sheraton Samoa.

Reviewed 1 week ago via mobile

We stayed in a family bungalow for 4 nights. It was beautiful with carved timber ceiling and modern well appointed features. The grounds and pool were lovely and relaxing. We ate at the poolside a number of times and the food was delicious and as good as some of the restaurants nearby in my opinion. However the most memorable thing...

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Thank 121212rm
Reviewed 2 weeks ago via mobile

BUT food was not up to Sheraton standard and customer service was whack..yes staff are nice and always smiling but they don't know what they are doing. My sisters and I had lunch at the Sheraton Aggies. It took 20 minutes for our waitress to bring out our first order of 2 waters and a can of sprite. They served...

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Thank Lucci H
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Dear Lucci H, thank you taking the time to review your lunch experience with us. I am sorry that the level of service and food was not up to your expectation. Your comments help us track breakdown in processes and reinforce our staff development so that all guests can experience the highest level of service that we want to be...

Sydney
Reviewed 2 weeks ago via mobile

My husband and I stayed here from 30 March to 5 April. The staff here are amazing and always happy to help you no matter what. Special mention to Kirk for all of his guidance and assistance during our stay, a very lovely man. We chose to stay in a bungalow (116) and were very happy with our choice. Everything...

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Helpful?
1Thank macca74Sydney
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Dear macca745Sydney, thank you for taking the time to review your stay with us. I am very pleased that you enjoyed your stay with us. I will pass on your special mention to Kirk. We look forward to welcoming you back to Sheraton Samoa Aggie Grey's Hotel and Bungalows. Best Regards Sheraton Samoa.

Sydney Australia
Reviewed 2 weeks ago via mobile

Once in your life your need to attend this place in paradise. If it's not on your bucket list it should be. A great place to stay and enjoy the hospitality but don't expect the luxurious touches that other Hotels may offer, this place offers in traditional Samoan way of life. My advice, kick back and enjoy what this place...

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Thank markmW8037NB
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Dear markmW9037NB, thank you for taking the time to review your stay with us. The Hotel does feature colonial/traditional Samoa architecture, specially the main and public areas of the Hotel. Our rooms however have a very modern design. We will agree when you travel to Samoa you get the feels that you have travelled back in time and this is...

Karlstad, Sweden
Reviewed 3 weeks ago

I did not like this hotel, I am sorry. The staff are the loveliest people but that is about it. The rooms are newly refurbished, ok but small and not at all special. There is no turn down service at night and the housekeeping is not good. They did kind of a lousy job every day. The room, especially the...

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3Thank Susanne M
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Dear Susanne M, thank you for taking the time to review your stay with us and I am sorry that your stay did live up to your expectations. We have taken your feedback onboard to implement changes. Best Regards Sheraton Samoa.

Sydney, Australia
Reviewed 4 weeks ago

I spent two weeks at the Aggie Grey on business and, overall, was pretty happy with the place. Liked the 'Harbour View" room and the opportunity to sit on the verandah occasionally to take in the nice view of the bay and the town. Wasn't particularly impressed by the food which was pretty variable and breakfast I thought disappointing. Interestingly,...

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1Thank Keith H
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Talofa Keith, thank you for taking the time to review your stay with us. I am glad that you were happy with your stay and have noted your comments for improvements. We hope you will return to stay with us again. Best Regards Sheraton Samoa.

Reviewed 4 weeks ago

This Aggie Grey is located within Apia, so it does not have the beach access that the other Aggie Grey Resort has. It does have two nice pools, however. It is a short walk from the hotel to the tourist shopping area. There is a wonderful italian restaurant round the corner as well.

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Helpful?
2Thank Brian L
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Dear Brian, thank you for taking the time to review your stay with us. I am glad that you like the central location of the Hotel and the pools. We look forward to welcoming you back. Best Regards, Sheraton Samoa.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located in the centre of Apia, the new Sheraton Samoa Aggie Grey's Hotel & Bungalows is directly across from the harbour front and moment from commercial areas and local attractions in the capital; of Samoa. ... more   less 

Additional Information about Sheraton Samoa Aggie Grey's Hotel & Bungalows

Address: Main Beach Road | Vaisigano, Apia, Upolu, Samoa (Formerly Aggie Grey's Hotel)
Region: Samoa > Upolu > Apia
Price Range: €115 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Samoa Aggie Grey's Hotel & Bungalows 4.5*
Number of rooms: 156
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Also Known As:
Aggie Greys Apia
Aggie Greys Hotel
Hotel Aggie Greys
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Hotel Style:
#4 Luxury Hotel in Apia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Samoa Aggie Grey's Hotel & Bungalows staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Samoa Aggie Grey's Hotel & Bungalows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For peace and quiet, get a room away from any functions”
iakopofamily, 19 Mar 2017 | Read review
“add wifi when you book”
Everydaystuff21, 18 Feb 2017 | Read review
“Any room on the 4th floor facing the ocean.”
LuisaT54, 13 Feb 2017 | Read review
“If you're going for a 2 bedroom ask if there is a door to both rooms.”
k0k0nati75, 28 Jan 2017 | Read review
“Choose Superior King Room for added space and comfort.”
Red_Hibiscus777, 9 Jan 2017 | Read review
5 of 5
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US$144* /night
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Prices are for 1 room, 2 adults
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