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Hacienda Manteles

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Traveller (355)
Room & Suite (96)
Dining (38)
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Overview
  • Excellent71%
  • Very good18%
  • Average6%
  • Poor4%
  • Terrible1%
Travellers talk about
“the main house”(45 reviews)
“gate tour”(21 reviews)
AMENITIES
Public Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (302)
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45
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12
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174
45
15
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All reviewsthe main housegate tourtungurahua volcanofriendly dogscheese and crackerstilapiagolden retrieverpatateactive volcanoliving roomsmall woodmountain roadcrepestour groupbeautiful propertynearby volcanoone night stay
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71 - 75 of 249 reviews
Reviewed 22 November 2015

I was not in the "main house" but in one of the other small buildings on the property. The room was quite lovely, but if you put the electric heater on, the lights flickered and went out at times. Fortunately, the room had heavy blankets...More

Thank treeface
Response from Andres H, Director de Relaciones con Clientes at Hacienda MantelesResponded 24 February 2016

Good morning, Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are very sorry to know that our service did not fulfill your expectations. We take a lot of pride...More

Reviewed 21 November 2015

My spouse and I stayed here for one night during an 8-day tour of Ecuador with Gate 1. Because we traveled in a group of 32, we were spread over the entire estate. He and I were one of the couples who had one of...More

Thank CJW913
Response from Andres H, Director de Relaciones con Clientes at Hacienda MantelesResponded 24 February 2016

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the...More

Reviewed 13 November 2015

We just loved this fabulous hotel. It was an experience to stay here. It was sort of a B and B, just very private. It's not easy to get to, your high up in the mountains in a lovely setting, almost dream like. Our rooms...More

Thank meeta4
Response from Andres H, Director de Relaciones con Clientes at Hacienda MantelesResponded 24 February 2016

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the...More

Reviewed 7 November 2015

A lovely genuine scenic setting, a homely atmosphere, log fires if it is chilly. Rooms in the Hacienda house and the garden villas, service friendly and food nicely done. Very pleasant gardens to relax, abundant bird life and flora.More

Thank David S
Response from Andres H, Director de Relaciones con Clientes at Hacienda MantelesResponded 24 February 2016

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the...More

Reviewed 5 November 2015

When I asked my husband how I should describe our stay, he asked "Would people believe us if we wrote 'Perfect'?" Staying at Hacienda Manteles is like stepping back in time, but with modern amenities and luxuries. Our original room (like other visitors, Luis updated...More

Thank TravelEnthusist81
Response from Andres H, Director de Relaciones con Clientes at Hacienda MantelesResponded 24 February 2016

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Multilingual Staff
Room Service
Breakfast included
Laundry Service
Concierge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$169 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$169 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (355)
Room & Suite (96)
Dining (38)
Pool & Beach (2)
Family and Play Areas (9)
Business Centre & Event Rooms (1)
Questions & Answers
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asm482
19 September 2016|
Answer
Response from Ali G | Reviewed this property |
We took a taxi from Banos to the swing and it cost about $20 for our group of 5. Hacienda Manteles is well outside of Banos and I think it took about 45 minutes or an hour to get to the hotel. I am not sure if there is any... More
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Jenna R
11 May 2016|
AnswerShow all 5 answers
Response from Bob D | Reviewed this property |
It is maybe easier to get in touch from Banos, a backpackers heaven and which is the biggest town nearby.
0
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Google Translation
Room Tips
"Avoid Room 1 and room 16."
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"for a room with a volcano view get the modern room..."
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"Ask to look at or have sent pictures of the rooms, as they are all very different."
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"at least one of the pretty, newest cottages lacked hot water."
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