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Sangay Spa Hotel

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181 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Verona, WI
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 November 2011

The Sangay Hotel and Spa was a perfect two-night getaway from the hustle and bustle of Quito. We felt like we were a world away, and couldn't have asked for a better location. We were 50 feet across from the waterfall and thermal baths, which we took advantage of both days. My three kids loved the pool, and my wife... More 

Thank Steve R
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 September 2011

The main building dates from 1930 and little effort was made to renovate it - instead they built 'cabins' and 'suites' that are - of course - much more expensive. Their old rooms are equiped with torn floor carpet and bed gear, unfinished concrete walls, a door that urgently needs a lick of paint, and bathrooms only separated from your... More 

2 Thank william14_6Edegem
Heverlee, Belgium
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 August 2011

This hotel has an excellent location, a few steps from the waterfall and the baths (but close your window at night - people start swimming at 4 am and can make some noise). The breakfast buffet is various and very good. Rooms were all clean and very well equipped, incl. wifi. Staff is very kind and helpful. The spa &... More 

Thank delhev
Washington DC, District of Columbia
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 March 2011

Sangay is nice and clean, but relative to other prices in Ecuador, not worth the high cost. The balcony with views overlooking the waterfall have an immediate view of the parking lot. The breakfast buffet was nice though.

Thank asdavis
Quito, Ecuador
Level Contributor
142 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 7 February 2011

Great place, great facilities, excellent breakfast, the location is the best in town, nothing else better right in front of the Virgin hot springs. Good parking facilities, spa, gym, pool and massage. Staff is friendly and great.

1 Thank Dennis Y
Rotterdam, The Netherlands
Level Contributor
360 reviews
268 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
Reviewed 21 October 2010

Hotel Sangay is an adequate accommodation at bit away from the busy centre of Baños de Agua Santa at 1,820m. Across the street is the public thermal bath and swimming pool. Rooms are clean, showers are OK and staffs are friendly. Walking distance from the centre of Baños which is full of Ecuador tourists. The hotel has 3 sections: colonial... More 

1 Thank MrsPiket
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2010

When I first arrived at this hotel I was happy. I had a decent room with a wonderful balcony view of the waterfalls. Little did I know that the balcony view come back to haunt me.. but we'll get to that later. The rooms are okay, fairly clean but somewhat aging; far from being the best hotel I've been in... More 

Thank MarxAnth
Umina Beach, Australia
Level Contributor
118 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 31 July 2010

The staff in this hotel are extremely well trained and very friendly. The food is excellent, the room spacious with a lovely view of the waterfall. We were very happy with our 3 night stay.

Thank dianne004500
San Francisco
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 June 2010

Pros: once in a lifetime chance to wake up to sounds of a waterfall outside your window and it's not small either... close to thermal baths, very cheap and excellent spa, we did 60m massage for $30! and rosepetal bath for $15, easily 1/3 of cost in U.S., breakfast was incl and was delicious with omelettes, fruit juices, yogurt, toast,... More 

Thank EstebanBR
York UK
Level Contributor
170 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 1 June 2010

We had a lovely quiet room facing the waterfall and expected the hotel facilities to match this standard. The restaurant service was very slow - we nearly left on our first evening. Breakfast was faster but the room looked worn and tired and was not particularly clean. Do readers know that the volcano has erupted and Banos has been evacuated?

Thank TrishYorkUK

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sangay Spa Hotel in 'Banos' Tungurahua Ecuador, British run family hotel, a thermal bath destination which offers peace and quiet during week days. It faces the waterfall which can be admired from its balcony rooms, some with baths. We offer two Restaurants; Rumi Wuasi with Ecuadorian food and Chozon Bar & Grill with BBQ, Pizzas and good Mojitos. Ayurvedic Therapies from India and Massages facilities are our specialty. Nursery area for children and Tours & Activities are organized. Member of Cialcotel Hotel Chain. ... more   less 

Additional Information about Sangay Spa Hotel

Address: Plaza Isidro Ayora 100 | across the street from the Virgin Waterfall, Banos 010151, Ecuador
Region: Ecuador > Tungurahua Province > Banos
Price Range: €69 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sangay Spa Hotel 3.5*
Number of rooms: 66
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Also Known As:
Sangay Hotel Banos
Hotel Style:
#5 Spa Hotel in Banos
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Questions & Answers

Here's what travellers have asked, with answers from Sangay Spa Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the main building on the top floor overlooking the water fall. Excellent.”
 of 5 bubbles Dance2Cuba, 8 Aug 2016 | Read review
“You have to spring for the upgrade”
  • Worth the extra 10 dollars.
 of 5 bubbles K3773VHmichaelp, 17 Jul 2016 | Read review
“This location is perfect if you wish to walk around in town is close to evertything and the services is excellent. Use the hot springs pools at 6AM is amazing and is such a great thing to do for those sore feet because Banos you do a lot of walking”
 of 5 bubbles MarianaMcGraw, 15 Jun 2015 | Read review
“Best & beautiful rooms are in the renovated area”
 of 5 bubbles henryg232, 29 Jan 2015 | Read review
“book on line the price is better that way”
 of 5 bubbles inesef1009, 23 Jan 2015 | Read review
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