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Australis Kauyeken

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Australis Kauyeken
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212 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016

When you think you have seen it all, this establishment will prove you wrong. They do not even honour their reservations. Total lack of seriousness. A pitty because they are well located. But the management is the worse ever. Unconsiderate, unreliable and thoroughly untrustwothy.

Helpful?
Thank Steffy E
Lausanne, Switzerland
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 January 2016

First of all the location is far away from Ushuaia centre. There is absolutely no phone network. To make a long story short, we checked in and out without staying a night (we were 4 ppl, had booked 3 nights) due to: old rooms with dirt on walls and the old woolen bed covers, inexistant service, horrible Restaurant experience (after... More 

Helpful?
Thank any_1010
Hoteles Austral... H, Gerente at Australis Kauyeken, responded to this review

Dear any_1010, Thank you for leaving your comment. We have already answered for the same stay to another (not) stay companion in early October last year. Unfortunately if you make a purchase and paid through an agency or Internet portal should seek reimbursement through them , the hotel cannot return the money directly. Best regards, Gaston Cardoso Manager More 

Travellers are raving about these Ushuaia hotels

Bariloche
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 January 2016

I booked 2 nights through Booking and I did not even thought of checking if they had wifi service as I can't believe nowadays a hotel would not have it, but they do not, and it is explained in the Booking.com site but I did not see it. When I arrived there, it is around 20 minutes from Ushuaia downtown... More 

Helpful?
Thank Violinbariloche
Hoteles Austral... H, Gerente at Australis Kauyeken, responded to this review

Dear Violinbariloche, Thank you for leaving your comment on our hotel. As you say, our hotel does not have internet service and with very little mobile phone signal . We are looking for alternatives for connectivity but we also believe that our surroundings benefits us to disconnect and relax. The conventional network services that we have are natural gas and... More 

Bamberg, Germany
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 November 2015

The view from the restaurant into the valley is great. Breakfast is standard for Argentinia, fruit salad, coffee and hot choclate were very good. The room is oldfashioned, but clean. One of the windows was not closing completely, so we had to improve a little bit, which was not really a problem. The staff is very friendly, all of them... More 

Helpful?
Thank slimboyt
Hoteles Austral... H, Gerente at Australis Kauyeken, responded to this review

Dear Slimboy, Thanks for your great coments. We are glad you enjoy you stay with us Hope to see you again at the endo of the world, Sincerily, Gaston Cardoso Manager More 

Switzerland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 October 2015

perhaps one of the worst hotels I have ever seen. Not only it is the furthest hotel from the city, it has no internet nor mobile signal. That could be a positive thing if there were things to do there. there is no tv in the rooms and the restaurant is dreadful. rooms were dirty and cold. the so called... More 

Helpful?
Thank vgat0
Hoteles Austral... H, Gerente at Australis Kauyeken, responded to this review

Dear vgat0 , Thank you for leaving your review of our hotel. As you said we are one of the most remote city hotels located in one of the slopes of Monte Olivia , the highest peak of all the mountains of Ushuaia and Rio Olivia front . , Just 15 minutes from downtown Ushuaia. For our location the cell... More 

Boca Raton, Florida, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 August 2014

We paid for 4 nights at the hotel and left in less than 45 minutes loosing money but not being afraid that we would be bitten by a bug while sleeping. Other than the view, the hotel is a rip off. The rooms are dirty and the hotel and room carpet have not been cleaned in over two decades. The... More 

Helpful?
2 Thank Sara C
Sao Paulo, SP
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 May 2014

The bedrrom was ok, the breakfast was exactely the same every day and frequently we had to ask for basic things that were missing, on the other hand, the dinner at the restaurant (this was not included at the price for the room) was very, very good!!! I had to use the laundry services and it was good. The staff... More 

Helpful?
Thank PatriciaIezzi
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 January 2012

First of all the distance from the center of Ushuaia is on everything web site a lie : it is at 12.9 km from the center with no sufficient shuttle.... So it Will take you about 20 25 minutes to get to the center... When the hôtel pretends to be at 5 or 6 km it is not acceptable The... More 

Helpful?
7 Thank Faneo
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 January 2012

My wife and I stayed one night. The place is just fine and set up in the mountains in a pretty area, but it is a 10 minute cab ride out of town. The room was average, staff friendly, and we were satisfied, but with it being so far out and having no internet we opted to move to other... More 

Helpful?
4 Thank travellingllamas
Bath, United Kingdom
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 February 2011

I would certainly agree with other reviews about the Australis Kauyeken Hotel. This is the worst hotel that we stayed in when traveling around Argentina. The rooms were dated and in serious need of refurbishment. I also think that the cleaning standards were questionable. The staff seemed friendly enough but as I was with a Spanish speaker I was not... More 

Helpful?
7 Thank MarkfromBath

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
Services
  • Free Parking
  • Free Breakfast
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Multilingual Staff

Additional Information about Australis Kauyeken

Address: Ruta Nacional 3 KM 3044, Ushuaia V9410NEA, Argentina
Region: Argentina > Patagonia > Province of Tierra del Fuego > Ushuaia
Price Range: €398 - €471 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Australis Kauyeken 3*
Number of rooms: 48
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Hotel Style:
#7 Spa Hotel in Ushuaia
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Questions & Answers

Here's what travellers have asked, with answers from Australis Kauyeken staff and other travellers.
7 questions
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Questions? Get answers from Australis Kauyeken staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not go there if you need to be connected!”
 of 5 bubbles Violinbariloche, 17 Jan 2016 | Read review
“101 has the best view”
 of 5 bubbles slimboyt, 22 Nov 2015 | Read review
“apparently there is a suite which they upgrade you to if you complain.”
 of 5 bubbles vgat0, 1 Oct 2015 | Read review
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