The hotel has a great view, but it is very nosy and dirty. The room had hair in the bathroom and the floors were unclean. I was not able to walk in my room without shoes. When I tried to use the sauna I found pieces of skin on the seat.
This hotel is absolutely stunning: located 3 km from centre of Villa angostura centre,easily done by foot All rooms and restaurante spa with glass windows to the beautiful lake NAhuel Huapi spa and pool as well. highly recommended.Restaurante has kind of limited choice but excellent breakfast
The hotel is okay a bit dated. But the bed and shower was okay. I had my hopes up for the spa and that is more a swimming pool, small then a spa I hoped for. The views were still nice. I did not understand that in your room you have the towels for the spa and I looked for them in the spa. The selling point is the view. You are on the lake and bit above it and to wake up with this view is really worth waking up. Breakfast was just okay. Not a lot of choices. But still sufficient. I think if you update a bit of the rooms or just mention pool instead of spa or really make a spa that this would be the number one location in town. It is a bit at of town, a 20 / 25 minutes walk but only a 5 minutes taxi ride.
Perfect fit for a relaxation escape! Best views in town from every spot in the hotel with lake and mountains landscape. Super comfortable room, nice breakfast variety and very helpful staff! The location is premium and the in/out pool is a must no matter the weather. Hope to go back soon!!
We arrived at the hotel at 10pm with 7 adults and 3 babies. We asked for food and they told us that we could drink water (3 bottles for 10), I insisted to get food and they suggest we go sleep. The room was not the same room we booked, and they said that the hotel was overbooked and could not give us our room. We decided to change hotel and they refused to reimburse the prepaid value. Poor service, very impolite employees and the manager PABLO is the most impolite of the hotel. We will NEVER go back!
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