Hotel Neu 354
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Calle Pte Bernardino Rivadavia 354 Downtown, Neuquen Q8300HDH Argentina
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Room & Suite (39)
Dining (16)
About
#4 of 24 hotels in Neuquen
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in the city's micro-centre, only three blocks from the main street and banking zone. Hotel NEU 354 invites you to enjoy the unique sensations during your stay in our suites. Our staff offer touristic assistance. This Art-Deco themed hotel also offers coffee, concierge, laundry, on site secure parking and gymnasium. We also offer transport services (additional cost), such as to the hotel from the airport (upon request) as well as to and from the casino and city centre. High speed WI-FI access throughout the hotel is free of charge.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Banquet room
Baggage storage
Concierge
Wifi
Restaurant
Breakfast buffet
Shuttle bus service
Car hire
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Kitchenette
Flatscreen TV
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish, Portuguese
Location
Full view
86Good for walkers
Grade: 86 out of 100
39Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Calle Pte Bernardino Rivadavia 354 Downtown, Neuquen Q8300HDH Argentina
Name/address in local language
Getting there
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280Reviews5Q+A3Room tips
Reviews
Traveller rating
- 66
- 123
- 66
- 19
- 6
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- English
The location is very good , in the city center. The rooms are nice and clean , and the service was very helpful. I will recommend this hotel for your stay in neuquen. Also we had a nice view for our room
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Date of stay: April 2018Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from warrengdeswardt, Manager at Hotel Neu 354
Responded 12 Jun 2019
Thank you Petralona! We look forward to your next visit, Kind regards, Warren
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The room was small but very clean and updated. I had a decent view from my room but not much to look at with the hotel being downtown. The breakfast had a diencet variety and seemed of the normal selection for the area.
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Date of stay: November 2018Trip type: Travelled on business
Value
Cleanliness
Service
Room Tip: No exercise room in the hotel but they provide a voucher for the gym around the corner from the...
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Helpful
The hotel is well located, it looks very new. It has a small lobby. Rooms are ample, bed and pillows are quite hard. Minibar is empty. There is no coffee-maker nor iron-board. The bathroom is large enough, well illuminated. The shower is fine but not great. Bath tube has a non slippery floor and a good bar. Towels are new and clean. They have a hair dryer and only the essential amenities (no shower cap, no augmentation mirror). The room has a small TV set, there are a few plugs (all Argentinean sockets, you will need your adaptors). Breakfast has the usual sort of selection of this small hotels, the quality of the bread and sweet pastry is good, croissants not very good, the coffee should need to improve. Everything is very clean. The staff is kind and attentive, service is quite limited. Neuquen is not a touristic city, usual passengers are people on business who stay for one or two nights. Most of the hotels in the small non touristic cities in Argentina are similar. with limited customer service It is expensive for the service they offers, but Patagonia is 2000 km from everywhere, everything is more expensive there. It is not more expensive than similar other hotels in Patagonia non touristic city.…
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Date of stay: May 2018Trip type: Travelled on business
Rooms
Service
Helpful
Response from warrengdeswardt, Gerente at Hotel Neu 354
Responded 11 Sep 2018
Good afternoon Silvia Q, We appreciate your comments. We welcome the positive feedback and will definaitely be working on the weaker points. Thank you again. Kind regards, Warren
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Very poor customer service. Had to ask for a sheet change after 9 days and was surprised when arriving back at the hotel the same evening after a 12 hr working day to find the bedroom had not been cleaned. About 2 mins after arriving in my room there was a knock on the door by the duty cleaner who wanted to clean the room. She explained there was a do not disturb sign on my room and that is why it was not cleaned in the morning. Truth being I removed the sign at 9.00am on the Sunday morning when I went for breakfast.!
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Date of stay: July 2017Trip type: Travelled on business
Rooms
Location
Service
Room Tip: 12th or 14th floor.
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Helpful
Response from NEU354, Gerente at Hotel Neu 354
Responded 20 Feb 2018
Dear chrishT6091NX, In regards to this case, it was brought to my atencion by our housekeeping staff that you had the ¨Do not disturb¨ sign on your door for more than a week. It is our policy to obey our guests wishes, as we are a hotel that acomodates many guests during extended stays, it is very comon that guests require privacy. For this exact reason, we did not enter your room. Regards, Warren
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The hotel is ok, no more than that, ok for the price, but it really disturbed me that when I arrived with my car they told me they didn't have space inside for the car, instead you have to leave it outside. If I understood that from the beginning I could choose another one. No happy about this. Room is ok, clean and big
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Date of stay: January 2017Trip type: Travelled with family
Helpful
Response from NEU354, Gerente Operativo at Hotel Neu 354
Responded 5 Jan 2017
Estimado Sergio H, Gracias por habernos elegido durante su estadía en Neuquen y de tomarse el tiempo de compartir su experiencia. Lamentablemente la cantidad de cocheras disponibles no alcanza para cubrir a todos nuestros huéspedes, es por eso que solemos informar sobre otras opciones de cocheras muy cercanas al hotel. Lo esperamos en su próximo viaje a Neuquen. Cordialmente, Virginia Graziano
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PRICE RANGE
US$84 - US$104 (Based on Average Rates for a Standard Room)
LOCATION
ArgentinaPatagoniaProvince of NeuquenNeuquen
NUMBER OF ROOMS
62
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Claim Your Listing Frequently Asked Questions about Hotel Neu 354
Which popular attractions are close to Hotel Neu 354?
Nearby attractions include Museo Nacional de Bellas Artes (0.3 km), Filo Hua Hum (0.08 km), and Casa Museo Dr. Gregorio Alvarez (0.3 km).
What are some of the property amenities at Hotel Neu 354?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Neu 354?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Neu 354?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Hotel Neu 354?
Conveniently located restaurants include Atu Sushi & Cuisine, Estacion Q, and El Sandwichito.
Are there opportunities to exercise at Hotel Neu 354?
Yes, guests have access to a fitness centre during their stay.
Does Hotel Neu 354 have an airport shuttle?
Yes, Hotel Neu 354 offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Neu 354 located near the city centre?
Yes, it is 0.4 km away from the centre of Neuquen.
Are any cleaning services offered at Hotel Neu 354?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Hotel Neu 354?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Is Hotel Neu 354 accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.