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Residence Inn Phoenix Mesa

302 reviews
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Traveller (33)
Room & Suite (40)
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Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Residence Inn Phoenix Mesa
Special Offer: Spring Training Package
Hotel packages
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (302)Write a Review
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163
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6
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All reviewssocial hourevery morningliving area and kitchennice residencedirector of salesfront deskhousekeeping staff arelong term staybasketball courteasy access to highwaydaily breakfaststayed at the marriottspecial thanksone bedroom suitemeeting roomfull kitchenphoenix mesa
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1 - 5 of 301 reviews
Reviewed 5 days ago

We ended up here as part of a package...well worth the money...kitchenette in our room, a big free breakfast every day and three dinners with free beer or wine every week. Very good value, though I think they need to consider replacing the room carpets...

Thank BillBC
Hotel's Favourite
Reviewed 11 November 2017

Typically I do not write hotel reviews, however the hotel experience I had at the Residence Inn in Mesa was by far was second to none. The warm welcome and greeting by the entire staff was exceptional from the GM, Lorena ,Bianca, AGM, MaryAnne ,...More

Thank Richard H
Reviewed 1 week ago

Very comfortable and clean room, friendly and accommodating staff. Great breakfast overlooking the outdoor pool. Great location for visiting the Phoenix, Scottsdale and Apache Junction areas. Nothing more than 20 minutes away, close to light rail if you do not want to drive into Phoenix....More

Thank Joanne H
Reviewed 15 January 2018 via mobile

A half hour before checkout, the toilet clogged. I called the front desk twice, to request a plunger. After 2 calls & 15 minutes of waiting, I went down to the lobby to see why nobody cared about a toilet that was literally full to...More

Thank CountryGirlFromPA
Response from Lorena M, General Manager at Residence Inn Phoenix MesaResponded 17 January 2018

Hi there CountryGrilFromPA, We truly appreciate all of your candid feedback regarding your recent stay. I want to assure you that we will be addressing these issues you experienced and that these are not typical of our property. I am truly sorry that you were...More

Reviewed 29 December 2017

The furnace in the room wouldn't heat, the in room coffee is the worst I have ever had, they definitely need a new supplier. The bed was supposed to be a queen it was a double. Plenty of street noise. Breakfast was unremarkable but certainly...More

Thank spudcatCentralCove
Response from Bianca M, Manager at Residence Inn Phoenix MesaResponded 1 January 2018

Hello spudcatCentralCove, Thank you for your review. It's extremely unfortunate that you were unable to experience an Exceptional Stay with us during your visit. The appropriate team has been notified about the furnace and we apologize for any inconvenience this may have caused during your...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Heated pool
Details
Price range
US$139 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Mesa
#10 Family Hotel in Mesa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$139 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Mesa
#10 Family Hotel in Mesa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (40)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Laini1
18 January 2017|
AnswerShow all 5 answers
Response from macey2951 | Property representative |
Hi there! Thanks for reaching out. We do not have a resort fee and in fact offer all the amenities you could imagine completely complimentary- parking, basic WiFi, a full hot breakfast buffet, a 24 hour fitness center and... More
1
Vote
JLH041116
1 December 2016|
Answer
Response from macey2951 | Property representative |
We would be happy to help set up outside transportation for you to Sloan Park. Our hotel does not have a shuttle however. Please reach out if we can answer any further questions before your visit! Macey D, General Manager
0
Votes
RhondaSmi
19 October 2016|
AnswerShow all 3 answers
Response from macey2951 | Property representative |
Marriott properties are 100% smoke free but we do have convenient areas on the exterior of the hotel buildings where smoking is permitted. We look forward to seeing you during your trip to Mesa! Macey D, General Manager
0
Votes
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123
Room Tips
"Ask for a courtyard view"
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"I would ask for a room on the top floor because we could hear the people stomping around on the floor above..."
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"All rooms were excellent."
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"Request a room on the upper floor if possible"
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