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Holiday Inn Phoenix - Mesa/Chandler

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Traveller (51)
Room & Suite (35)
Dining (11)
Overview
  • Excellent22%
  • Very good34%
  • Average23%
  • Poor13%
  • Terrible8%
Travellers talk about
“great pool”(8 reviews)
“breakfast buffet”(10 reviews)
“business trip”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (279)
There are newer reviews for Holiday Inn Phoenix - Mesa/Chandler
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24
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All reviewsgreat poolbreakfast buffetbusiness tripbiscuits and gravypool area isupon checkthe room was nicemini fridgewafflesdeskdryerhighwaypets
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21 - 25 of 271 reviews
Reviewed 25 April 2017

We stayed here for one night while playing a baseball tournament in the area. Positives: Front desk staff were very friendly, pool area was great for kids. Negatives: This place is TIRED and very much in need of a face lift, inside and out. We...More

Thank Jacki L
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 27 April 2017

We are glad that you had time to enjoy our pool during your visit. I'm so sorry that you has such a bad experience in the restaurant & I will definitely speak to the restaurant manager about this.

Reviewed 19 March 2017

I booked eighteen rooms at this hotel for a conference my company was participating in at the Mesa Community College. We arrived around 1:00pm and only a few of our rooms were available. We left to have lunch and returned around 2:30pm and they were...More

Thank David C
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 21 March 2017

I'm so sorry that unlike the rest of your group you did not enjoy your stay with us. All of the 1st floor rooms no longer have direct pool access because of the local fire code.

Reviewed 14 March 2017

We got a suite and it was in a building facing the freeway. All bedrooms in the suite building face onto the freeway. All rooms open directly to the outside onto an open balcony over looking the pool. The traffic noise kept me from getting...More

Thank Tom B
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 15 March 2017

I apologize that your stay did not meet your expectations. We do hope on your next trip you stay with us so we can make sure you have a memorable stay.

Reviewed 11 March 2017 via mobile

I filed a police report due to their housekeeping going in our room when I had a do not disturb sign on the door as well as told the front desk I did not was any service during my stay and an item was stolen....More

Thank Gary B
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 15 March 2017

I'm very sorry that you had such a bed experience during your stay. Your housekeepers service your room everyday unless there is a do not disturb sign posted.

Reviewed 7 March 2017 via mobile

Stayed 3 nights, help always courteous and smiled, ordered to go from restaurant and meal delicioys. Did not pay the requested $10 for breakfast. Facility is very clean, just seems outdated. Air conditioning controlled from actual unit, versus wall thermostat and is loud and not...More

Thank Cathy D
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 8 March 2017

Thank you very much for choosing to stay with us & we really appreciate your positive review. We hope that you visit us again the next time you are in the Valley of the Sun.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$99 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (35)
Dining (11)
Pool & Beach (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
kriscrrll
25 February 2016|
AnswerShow all 7 answers
Response from Jack C | Reviewed this property |
No it does not offer any kind of service to the airport.
1
Vote
nanberger721
26 September 2015|
AnswerShow all 3 answers
Response from Joost B | Property representative |
We serve breakfast and dinner in our Red Stone Restaurant. Breakfast is not free however can be purchased as part of a package with your room rate. Our Best for Breakfast package is a popular choice. We offer a full buffet... More
0
Votes
Ashley S
1 July 2015|
AnswerShow all 3 answers
Response from Iris M | Property representative |
We don't. Due to Arizona liquor license law. Thank you.
0
Votes
Room Tips
"Be very specific about room requests, they seem to make mistakes often."
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"staff was very helpful"
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"I recommend get a west-facing room to avoid the loud streets."
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"Request a room overlooking the pool & spa."
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