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Hilton Phoenix/ Mesa

CancelonUS$84*
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#7 of 57 Hotels in Mesa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$157*
US$84*
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US$119*
US$119*
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Hilton Phoenix\/ Mesa
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1,005 Reviews from our TripAdvisor Community

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Showing 987: English reviews
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Lake Stevens, United States
Reviewed 5 days ago NEW

The guest rooms are located along the perimeter of the building. The center houses a small bar/restaurant and the noise migrates up to the guestrooms. It was loud until about 11:45 each night (I had to work early). I could also hear EVERYTHING happening in the room next to me - meaning I could tell you what show he watched...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 709tarynp
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

709tarynp, Thank you for taking the time to share your recent experience. Please accept my apologies for our inability to not shutting down a group which was finally closed down at 11pm. We did have a group in house which cleared later than normal. Our team has discussed this situation so this does not happen in the future. I hope...

Bellevue, WA
HOTEL’S FAVOURITE REVIEW
Reviewed 3 April 2017

Stayed here while in town for baseball. Very clean, convenient, staff is very friendly and helpful. It looks like they may have undergone a remodel recently as the rooms looked really refreshed and the bathroom is lovely. Great shower and amenities. Although there wasn't really a balcony you could go out and sit on, it still offered the ability to...

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Helpful?
Thank Jean O
About Hotel's Favourite Review
Management response:

Dear Jean O, Thank you for taking the time to share your recent experience at the Hilton Phoenix/Mesa. We greatly appreciate the feedback and I am so glad to hear you had a great stay with us. Like you mentioned, we recently had a full renovation in our rooms and this summer we will continue renovating the hotel. Come back...

Washington, United States
Reviewed 6 days ago NEW

Great hotel. All amenities and room were exceptional. Staff were very friendly and helpful. Always greeted me as I was coming in and out. I love the digital key and being able to select my room in advance and receive notification when my digital key was active.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kristinar951
Management response:

Dear kristinar951, Thank you so much for staying with us! We are glad to hear that you had an enjoyable stay! We appreciate your kind words regarding our property! Come back and visit us again soon! Kind Regards, General Manager

Reviewed 1 week ago

I stay at Hilton hotels all the time, this location has been my only disappointment thus far. The refrigerator froze all my food, $50 gone! The mattress was horribly uncomfortable, hard as a rock. Then there was the construction noise...horrible. I brought this to the clerk's attention at time of check out and I didn't even get an apology. She...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Peggy F
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

Peggy F, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not meet your expectations. Your comments have helped us with our refrigerators in our rooms as we will turn them down through our maintenance program. Please contact me personally...

Chandler
Reviewed 1 week ago

I have been bringing my wife to this location for her Mother's Day Brunch for over 25 years! I only changed twice in those 25 years and that was a huge mistake. If my wife ever found out that we were not going to this location for Mother's Day's brunch she would be highly disappointed. Actually the 2 times that...

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Helpful?
Thank roderickc985
Management response:

Dear roderickc985, Wow! let's now talk about loyalty! thank you thank you thank you! I'm so amazed by your comments, I can not wait to share this with my team! I guarantee you they will be proud of themselves for putting so much work to the brunch to make it go perfect! Thank you again for your kind words! We...

London, United Kingdom
Reviewed 1 week ago

Staff on arrival friendly and attentive , some rooms recently refurbished with new bathrooms , decent pool area with hot tub , breakfast was always good , not much in the area around the hotel , deffinately need a car to get around . There is a bar in hotel foyer serving bar snacks , funny set up as huge...

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Helpful?
Thank jangovey1
Management response:

Dear jangovey1, Thank you for staying at The Hilton Phoenix/Mesa. We know how valuable and precious your time is and we truly appreciate your willingness to share your insight and experience. We were delighted to learn that you enjoyed your visit and we are so very grateful to you for your kind words and suggestions regarding our hotel and staff....

Monmouth, United Kingdom
Reviewed 2 weeks ago

I was here for a three-night business trip and whilst overall i was very impressed with the hotel and staff I was not happy with the allowed behaviour of the fraternity that was allowed to almost block book the hotel. Moving on...my room was superb with plenty of facilities and was spotless. One area that could be improved was even...

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Helpful?
Thank Iain M
Management response:

Dear Iain M, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry that the piece of business staying with us did not meet your expectations. I do hope you will consider us again in the future if you make it to the...

Manchester, United States
Reviewed 2 weeks ago

Clean bathroom and room. Could use a bit of noise dampening because I was near the elevators. A/C unit is a bit loud. Breakfast was very good for a hotel breakfast. Staff was friendly and very fast check in/out. Conveniently located right off the highway.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank brandonbK8282AK
Management response:

Dear brandonbK8282AK, Thank you for taking the time to share your recent stay at the Hilton Phoenix/Mesa. Your Feedback makes us improve and I will share your comments with our Engineering department to make sure all the A/C units are maintained. Come back and visit us again soon! Kind Regards. General Manager

Mesa, Arizona
Reviewed 2 weeks ago

I booked this route home with their on line app they did not have my room so I had to upgrade and pay more after trying to check in. They would not adjust price or compromise either I stayed with them or I could leave.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank wesleys103
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

wesleys103, Thank you for taking the time to review your stay. I saddened to read that we missed the mark on your reservation or there was some kind of confusion in the making of the reservation. I would certainly be available to speak with you in person to see what we can do to make it right. Pleas contact the...

London, United Kingdom
Reviewed 2 weeks ago

Thankfully the staff here are excellent and try very hard to make you feel welcome. Sadly the hotel seems to suffer from bad design. The rooms are noisy because of the Atrium design and the use of the lobby area for large events means noise carries into the corridors where the rooms are. The air conditioning ion the room starts...

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Helpful?
Thank markzz2
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

markzz2, Thank you for writing your review and for the feedback about your recent stay. I am sorry to hear that the hotel fell below your expectation in regards to the amenities available. The Fiesta District and the Mall located west of the property is going through a renaissance as our hotel has done with renovation to our rooms. The...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Phoenix/ Mesa

Address: 1011 W Holmes Ave, Mesa, AZ 85210-4923
Region: United States > Arizona > Central Arizona > Mesa
Price Range: €80 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Hilton Phoenix/ Mesa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Mesa
Hotel Style:
#3 Business Hotel in Mesa
#7 Family Hotel in Mesa
#8 Romantic Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix/ Mesa staff and other travellers.
11 questions
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Questions? Get answers from Hilton Phoenix/ Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from rail track at night you can hear the horn , quiet noisy”
jangovey1, 11 May 2017 | Read review
“Avoid large parties staying here!”
iainm129, 10 May 2017 | Read review
“Ask for a room far from Atrium”
markzz2, 5 May 2017 | Read review
“Since this is Arizona, ask for a room on the east side so you don't get the afternoon sun”
JeanO97, 3 Apr 2017 | Read review
“had golf course view.. room 814”
robbQ1525HP, 30 Mar 2017 | Read review
5 of 5
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US$84* /night
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Prices are for 1 room, 2 adults
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