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Extended Stay America - Phoenix - Mesa - West

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Phoenix - Mesa - West
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81 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Reviewed 11 April 2017 via mobile

My wife and I stayed here for a week while we were waiting for our house to close. It's a pretty basic room with a small kitchen bathroom and bed. It was clean and we could have our cats. Everyone there was nice and friendly. It was good for a week. Don't know if I would want to stay much...

Thank Budda11
00esa, General Manager at Extended Stay America - Phoenix - Mesa - West, responded to this review

Thank you for choosing to stay at Extended Stay America - Phoenix - Mesa - West. We are glad you, your wife and your pets were comfortable here and that your well-appointed suite was adequate for your needs. Thank you for your positive feedback. We would love to be of service again in the future. Sincerely, General Manager

Reviewed 25 October 2016 via mobile

They did a very nice job with the Renovation on the hotel rooms and office and roof and building paint and the just start updating hotel lighting to led lights for parking lot and building lights tv channels remain the same 24 channels but the wifi hear crashes a lot or works but bumps you off so you cant watch...

Thank Brian C
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa - West, responded to this review

The team and I appreciate your feedback. It is good to know you were welcomed at our hotel and that you favored the newest renovations we have in place. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Green Cove Springs, Florida
Reviewed 4 April 2017

Despite the staff being friendly and helpful the facility was awful. I always bring Lysol wipes for light switches, etc. When used on the kitchen and bathroom counters they were filthy! There were bugs in the bathroom (though not in the bed as far as I know) and the microwave was sticky to the touch. The shower didn't have an...

Thank susanxc2016
00esa, General Manager at Extended Stay America - Phoenix - Mesa - West, responded to this review

Thank you for being our guest and for sharing your feedback. We apologize for not providing you with a suite which had been cleaned to our companies high standards. Thank you for letting us know about the shower curtain and hangers. This lack of detail is not normal for our dedicated housekeeping team. We will share your feedback to ensure...

Reviewed 27 March 2017

We stayed here for several weeks and were basically happy with our accommodations. The room was clean, and the staff was very helpful and willing to help with any requests. The location was convenient, and it was easy to get to area attractions. Self-serve laundry was a nice option, and the grab-n-go breakfast was fine. The coffee served in the...

00esa, General Manager at Extended Stay America - Phoenix - Mesa - West, responded to this review

Thank you for being our guest at Extended Stay America - Phoenix - Mesa - West. It's good to know how much you enjoyed your stay, and that our location, as well as the service provided by our staff, were perfect for your needs. Thank you for your feedback, and we look forward to welcoming you back soon! Sincerely, General...

Missoula, Montana, United States
Reviewed 10 March 2017

This is a great location, central to everything we wanted. It sits back from the busy Dobson Road, lots of amenities around - Albertsons, restaurants, etc. The units are recently (2017) remodeled - new carpet, paint, curtains. The kitchen was not remodeled. It is efficient. They supplied 5 hangers. The bed seems average. It has a small 32' TV which...

Thank Betty B
Phoenix, Arizona
Reviewed 3 December 2016 via mobile

We checked into a room that had blood splatter EVERYWHERE. Sheets are made of 100 grit sandpaper and the duvets are printed onto the sheets. Only one person at the front desk without any training. My room number was announced verbally 2 times even after I asked him to not say it aloud. AVOID AT ALL COSTS!!!!

Thank AZMedicalStudent
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We appreciate you bringing your concerns to our attention. We are disappointed to hear that you did not have an enjoyable stay with us due to issues you mentioned. Your comments were reviewed by the staff, and we will work hard to ensure your...

Reviewed 18 November 2016 via mobile

What a surprise! We booked through Hotels.com so we did not anticipate this rate! Friendly helpful staff. Fully equipped kitchen which was great. Laundry on site too. The hotel is right off 60 pretty close in. Everything you might want is 20 minutes away. Clean and comfortable, reliable place.

Thank Bea M
Reviewed 30 October 2016

This is a great Place to stay, it's quiet the rooms are newly renovated and look great! Ryan goes above and beyond to make sure things here stay nice, I always see him checking the property to make sure everything is in order & quiet. Whenever I go to the office, I am always greeted by friendly, helpful staff! They...

Thank Jon L
Fort Collins, Colorado
Reviewed 4 October 2016

Room was clean but in need of renovation and the entrance door was improperly hung as it had a gap big enough for a roach to crawl in. There is a Starbucks nearby and it is pretty easy access to the freeway. Seems to be plenty of parking.

Thank David B
Reviewed 27 August 2016 via mobile

Front desk/whole staff very respectful & have great customer service... I was very pleased with my stay... ESA just remodeled so the rooms are fantastic... Really recommend for a day stay or wknd of vacation...

Thank Daisy D
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa - West, responded to this review

Thank you for taking the time to write a review and for choosing to stay with us. Your feedback regarding the customer service provided by our staff is satisfying. Also, I am glad you enjoyed the look of our new remodel and would recommend our hotel to others. Thank you again for your review. We look forward to seeing you...

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Mesa - West

Address: 1920 W Isabella Ave, Mesa, AZ 85202-5719 (Formerly Homestead Studio Suites - Phoenix - Mesa)
Region: United States > Arizona > Central Arizona > Mesa
Price Range: €52 - €71 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Mesa - West 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Homestead Studio Suites Phoenix-Mesa Hotel Mesa
Extended Stay America Mesa
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Questions & Answers

Questions? Get answers from Extended Stay America - Phoenix - Mesa - West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a longer stay, get a King bed room Book as far ahead as possible, but beware rates go up when dates or length of stay changes!”
MNSDMOSD, 27 Mar 2017 | Read review
“The best rooms are on the back (east) side, very quiet and does not get the afternoon sun.”
81bettyb, 10 Mar 2017 | Read review
“Rooms on the eastern side would be furthest from interstate noise”
809David, 4 Oct 2016 | Read review
“Go someplace else if you want a good room!”
timothywgray, 9 Mar 2016 | Read review
“Do not come.”
54brentq, 2 Dec 2015 | Read review
5 of 5
US$70* /night
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