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Iguazu Grand Resort, Spa & Casino

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Iguazu Grand Resort, Spa & Casino
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1,198 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Reviewed 3 weeks ago

It's a beautiful hotel, very quiet an peaceful, with a wonderful pool area. But the service it's really poor. First of all, I found cockroaches in my room, the bathroom door woudn't close and the outlets wasn't working. So I asked to change rooms and the staff was really rude!! The breakfeast was terrible, with a lot of options, but...

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Helpful?
Thank Andressa L
Guest S, Front Office Manager at Iguazu Grand Resort, Spa & Casino, responded to this review

Good Afternoon Andressa: We are very sorry about the disadvantages you had during your stay. We definitelly took care inmediatelly of everything you mentioned. Best regards, Marcela

Reviewed 3 weeks ago

Quiet resort, great spa. Very good location with you want to enjoy the cataratas and the city. The restaurant was okay. The casino is very small. Good place to stay for couple days only. Nothing much to do.

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Helpful?
Thank Nubia O
Guest S, Front Office Manager at Iguazu Grand Resort, Spa & Casino, responded to this review

Good afternoon: Thank you very much for giving your responce about your stay. Best regards, Marcela Morawicki

Las Vegas, Nevada
Reviewed 13 January 2017

We spent 3 nights at the Iguazu Grand Resort in August to visit Iguazu Falls following a trip to Rio de Janeiro for the Summer Olympics. And what a perfect stay it was for a relaxing end to our 2 1/2 weeks visit to South America! The resort is a very short drive (maybe 20 minutes?) from the Iguazu airport...

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Helpful?
Thank travelteamSDF
Guest S, Front Office Manager at Iguazu Grand Resort, Spa & Casino, responded to this review

We are very pleased to read about your stay at the Iguazú Grand Resort and very happy to fullfill your expectations and traveller needs. We hope to have you with us soon! Best regards, Marcela Morawicki

Malmesbury, United Kingdom
Reviewed 9 January 2017

An extremely comfortable hotel and place to stay when in Iguasu. The staff are happy, friendly, efficient and extremely helpful. The hotel is very ecco friendly with beautiful gardens, pools and outdoor areas. The rooms are very spacious with excellent bathrooms and comfortable beds. Good restaurants serving delicious food in a variety of areas. There is a casino next door...

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Helpful?
Thank MeanderingMagie
Guest S, Front Office Manager at Iguazu Grand Resort, Spa & Casino, responded to this review

Good eavening Ms. Magie: Thank you very mucho for getting in contact with us and share you great experience at the Iguazú Grand. We are working very had and with great pleasure to be an eco friendly hotel, we just certificated in Hoteles + Verdes. We wish to have you soon again! Marcela Morawicki

Reviewed 7 January 2017

This hotel and spa provided elegant rooms, wonderful facilities and particularly superb service. The staff made every effort to make our stay comfortable and they provided services that exceeded all expectations. Our stay was wonderful. I recommend this place highly

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Helpful?
Thank Edward S
Guest S, Front Office Manager at Iguazu Grand Resort, Spa & Casino, responded to this review

Good Eavening Mr. Edward: It is a pleasure for us to have your feed back about your stay at the Iguazú Grand! We are very happy to exceed your expectations! We hope to see you soon again! Marcela Morawicki

Washington DC, District of Columbia
Reviewed 2 January 2017

We stayed for two nights while visiting the falls. The property is showing its age here and there, but where it counted (the rooms and the pool grounds) it was well kept. Our room was comfortable, but nothing really special. The door to the shower leaked so after each use the floor in the bathroom was a bit treacherous. Other...

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Helpful?
Thank Eauboy
Guest S, Front Office Manager at Iguazu Grand Resort, Spa & Casino, responded to this review

Good Afternoon Mr. Eauboy: It is a pleasure for us to receive your feed back about your stay at the Iguazu Grand. We are very sorry for the leak at the bathroom door. We already fixed that. We will wait for your next visit and also enjoy our Restaurants Menu, barbeccue and gourmet. Best regards, Marcela Morawicki

Los Angeles
Reviewed 31 December 2016

Let me first start by state that I'm a Travel Agent so when I travel I try to be aware of how the hotel handles issues. I know that there may be issues that happen, but it's how you try to make it right is what's important to me. Our first experience at this hotel ended better than how it...

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Helpful?
Thank Elizabeth B
Guest S, Front Office Manager at Iguazu Grand Resort, Spa & Casino, responded to this review

Good Afternoon Mrs. Elizabeth: My name is Marcela Morawicki, I am in charge of the Reception and I talked with you on the phone during your stay. I am very sorry for the inconveniences you had at the hotel, unfortunatelly in this area and at this time of the year the mosquitoes are an issue. Besides the hot weather makes...

Germany
Reviewed 30 December 2016 via mobile

The room is beautifully decorated, the bed is big and comfortable. The grilled food in the barbecue restaurant is nice ( a bit pricy but acceptable). Only 15 minutes taxi from the hotel to the falls. Nice location.

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Helpful?
Thank Audry X
Guest S, Front Office Manager at Iguazu Grand Resort, Spa & Casino, responded to this review

Good Afternoon Audry: Thank you very much for taking your time to write your feed back about your stay at the Iguazú Grand. We hope to have you soon at the hotel. Marcela Morawicki

Auckland Region, New Zealand
Reviewed 5 December 2016

We had several nights in this hotel and it was very nice. It is clearly ageing however and there were a number of annoying little things as a result of this. For example while the bathrooms were large and beautiful there was no mixer in the shower and so you had to stand by there and fiddle around with the...

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Thank Waihua
Edinburgh, Scotland
Reviewed 4 December 2016

This is a large hotel set in extensive gardens close to the Argentina/Brazil border and therefore in a great position to visit the Iguazu Falls from both sides. My wife and I stayed here for 2 nights to do exactly that. The main town of Puerto Iguazu is a 20-30 minute walk away but there are restaurants close by. We...

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Helpful?
Thank Alastair_8

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located 15 minutes away from the Iguazu National Park and 20 minutes from the Puerto Iguazu Airport, the Iguazu Grand Resort Spa & Casino is the most luxurious hotel in the city of Puerto Iguazu, Argentina. It offers a wide range of activities for the whole family. Our playland is specially designed for children under 5. It has a playground with a ball pit, a mini-theatre, a soft playground, a bouncy castle and many recreational activities. Our Kids/Teens area has Playstations, Nintendo, Wii, computers, table tennis and foosball. The recreational team organizes great activities every day such as pool games, mini-golf, big-sized chess, climbing wall and zip line, themed parties, mini-chef cooking activities, juggling classes and art workshops. Our Spa del Paraiso offers different therapeutic treatments, massage, a water circuit that includes sauna, steam room, Scottish shower, relaxing room, indoor pool and a Roman bath. We invite you to discover the Iguazu Grand Resort Spa & Casino, one of the most well-known hotels in Argentina. ... more   less 

Additional Information about Iguazu Grand Resort, Spa & Casino

Address: Ruta Nacional 12 Km 1640, Puerto Iguazu N3370HKA, Argentina
Region: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Price Range: €182 - €322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iguazu Grand Resort, Spa & Casino 5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Iguazu Grand Resort, Spa And Casino
Iguazu Grand Hotel Puerto Iguazu
Iguazu Grand Puerto
Hotel Style:
#1 Business Hotel in Puerto Iguazu
#1 Spa Hotel in Puerto Iguazu
#1 Luxury Hotel in Puerto Iguazu
#2 Family Hotel in Puerto Iguazu
#6 Romantic Hotel in Puerto Iguazu
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Questions & Answers

Here's what travellers have asked, with answers from Iguazu Grand Resort, Spa & Casino staff and other travellers.
29 questions
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Questions? Get answers from Iguazu Grand Resort, Spa & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beautiful gardens, exceptional pools, bars and restaurants, exceptional service, large spacious rooms with lovely views.”
 of 5 bubbles MeanderingMagie, 9 Jan 2017 | Read review
“Check the sliding doors in the room to make sure they lock and check for mosquitoes”
 of 5 bubbles ElizabethB455, 31 Dec 2016 | Read review
“Ground floor rooms”
 of 5 bubbles gargantua, 1 Sep 2016 | Read review
“All rooms seem quiet.”
 of 5 bubbles almcclymont, 14 Jun 2016 | Read review
“Our party had two rooms on the ground floor and they were just right.”
 of 5 bubbles 301dickj, 9 Apr 2016 | Read review
5 of 5