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Sheraton Iguazu Resort & Spa

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Sheraton Iguazu Resort & Spa
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2,890 Reviews from our TripAdvisor Community

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Showing 1,924: English reviews
Phoenix, Arizona
Reviewed 4 August 2013

The location is ridiculous, stones throw from the falls and the only hotel for miles around (until you get to downtown Iguazu). The rooms are very clean and offer either a jungle view or a falls view. We had a jungle view, but to be honest once the sun goes down, nobody can see a thing from their balcony anyway....

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Thank tadders
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your review!! It is nice to know that you enjoyed our location and services!! I apologize if something during your stay was not to your liking. We look forward to welcoming you soon again. Sincerely, Cristian.

Sydney, Australia
Reviewed 29 July 2013

This particular Sheraton is good in terms of facilities and room amenities. The rooms are comfortable and clean. Where it can't be beaten, however, is in its location. Inside the national park, with direct views of the falls and within walking distance of the walking tracks, staying anywhere else is a huge waste of time. A nice bonus was the...

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Thank dre74
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your comments!! We are glad to know that you enjoyed our location and restaurante services!! We apology for the inconveniences you may have had with the shower. Our gues`t satisfaction is our top priority so we truly appreciate your constructive comments!! We look forward to see you again soon. Best regards, Cristian.

Cork, Ireland
Reviewed 29 July 2013

We recently spent two nights in this hotel. While the view is magnificent the staff were terribly unfriendly and never smiled. The rooms were ok but another puzzling thing was that in both Sheraton hotels we stayed in (one in Brazil) you had to pay extra for wi-fi access. In some pousadas we had free wi-fi and one would think...

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Thank valuable186600
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your reviews. First of all we would like to apologize for the inconveniences you`ve experienced during your stay with us, I can assure that those things are not representative of our services and standards. We truly appreciate your constructive comments and we hope to have the chance to meet you again. Sincerely, Cristian.

London, United Kingdom
Reviewed 20 July 2013

Very good five star hotel with everything you would expect from the Sheraton. We had a falls view room, which in my opinion was worth the extra money. I would recommend getting up early to beat the crowds at the falls, it gets super busy and it's a single file track so can be annoying if you are stuck behind...

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1Thank ME-review
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your review!! It`s nice to know that you enjoyed your stay with us. As you said, the entrance to the National Park is not included in the hotel rate, but being staying here you have to pay only once. We hope to see you soon again. Best Wishes, Cristian.

Toronto, Canada
Reviewed 16 July 2013

Stay 2 nights in April 2013. Had a room with fall view on the upper floor. The room was well equipped, recently renovated. The breakfasts are great and we were surprised by the high quality and variety of the dinners. The lunch is not impressive and you have more options in the park. Staff is very helpful and you cannot...

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1Thank babygranpa
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

It`s great knowing that you have enjoyed your stay at the hotel, is great to receive positive feedback from the services we offer. We look forward to welcoming you again on your next visit to the land of the falls. Sincerely yours, Cristian.

Auckland, New Zealand
Reviewed 15 July 2013

Very helpful staff, clean, decent sized room, free drinking water, breakfast -very good selection, and location excellent, being within walking distance of the upper and lower trails and the stations. Handy to Brasil side as well. My only real gripe -had to pay extra for wi-fi access.

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Thank bjm286
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your review!! We are very pleased to know that you really enjoyed your stay with us and specially our location!! We hope to see you again soon. Our best wishes, Cristian.

Sydney
Reviewed 15 July 2013

Stay: 1 night in July 2013 Room: Fall view on second floor Price: US$420 including tax Pro: By far the best location, excellent breakfast, great service, wonderful view. Con: expensive, and no free wi-fi. Although we only stayed for one night (two half days), we had the opportunity to appreciate just how prime this location is. As other reviewers have...

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2Thank kaisnowbird
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Great to know about your experience with us, thank you for sharing. We are so glad you enjoy our wonderful breakfast and our great location!! Remember that you can always get some great promotions on our web site!! We would love to host you again in a near future. Sincerely, Cristian.

silicon valley
Reviewed 9 July 2013

The view rooms give you a lovely view of the falls. Monkeys do come to the balconies in the evening. It is an old , worn hotel but has the basics in a convenient location to the falls trails. the breakfast is decent, with eggs and a selection of fruits.

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1Thank travel4fun111
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you for your review!! It`s great to know that you have enjoyed our location!! Our guest`s satisfaction is our top priority, that is why I ask you to accept my apologies if something in your stay was not to your liking. We truly appreciate your constructive comments an hope to see you soon back. Cordially, Cristian.

New York City, New York
Reviewed 5 July 2013

First let me say the customer service here is excellent. Everyone was friendly and helpful. The food was excellent (including breakfast). We ordered room service (the fish and risotto) both nights we were there and they were our favorite meals of the trip. They also sent us up a bottle of champagne and chocolates our first night because we were...

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3Thank Jackie J
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your reviews. First of all we would like to apologize for the inconveniences you have experienced during your stay. We truly appreciate your constructive comments. It`s good to know that you enjoyed our customer services. We look forward to see you again soon in Iguazú, so you can enjoy again our best meals. Sincerely, Cristian.

Indianapolis, Indiana, United States
Reviewed 25 June 2013

We booked 2 rooms and as SPG Platinum were upgraded to nice suites overlooking the falls. Location of the hotel is superb, the only hotel within the park and the views from the rooms or restaurant are terrific. The breakfast buffet was very good and the coffee shop and restaurant offered a nice variety . The rooms were clean but...

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1Thank Maher H
Cristian B, Guest Relations Manager at Sheraton Iguazu Resort & Spa, responded to this review

Thank you very much for your comments!! It`s great knowing that you have enjoyed your stay at the hotel and our location!! Thanks for the constructive comments, this helps us to improve our services every day. We hope to welcome you again soon. Sincerely, Cristian.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Iguazu Resort & Spa

Address: Parque Nacional Iguazu, Iguazu National Park 3370, Argentina
Region: Argentina > Litoral > Province of Misiones > Iguazu National Park
Price Range: €296 - €487 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Iguazu Resort & Spa 4*
Number of rooms: 176
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Also Known As:
Sheraton Iguazu Resort And Spa
Sheraton Iguazu Hotel Iguazu National Park
Sheraton Iguazu National Park
Iguazu National Park Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Iguazu Resort & Spa staff and other travellers.
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Questions? Get answers from Sheraton Iguazu Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to book a room with a view of the Falls”
 of 5 bubbles 675harrietl, 16 Mar 2017 | Read review
“Redeem Spg rewards for better value. Check-in begins at noon and check-out time is 10am.”
 of 5 bubbles yuyatex, 14 Mar 2017 | Read review
“Jungle views are fine to save $$”
 of 5 bubbles AlbertB967, 13 Mar 2017 | Read review
“You need a 'falls view' room otherwise its very ordinary.”
 of 5 bubbles tim0mara, 12 Mar 2017 | Read review
“buy the falls view”
 of 5 bubbles kauaijim5, 8 Mar 2017 | Read review
5 of 5