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The positive: very good location in the center of the city, kind an helpful staff, room small but tidy (with very comfortable bed), and nice city view from the roof top where the breakfast/dining room is. Breakfast Ok for Argentina average
The dissapointment. Many rooms...More
Forst of all hotel looks very nice lobby restaurant. But room conditions are terrible
1. Heater in room was disconnectedfeom other power source could not find cable.
2. Room is too small no desk for work
3. Hot water is a big deal let the...More
Response from HotelMendoza, Gerente at Hotel MendozaResponded 26 July 2018
Dear Sr/ Miss:
We are very sorry abou all you concerns. Did you let us know about the problems you had? Maybe we could solve it
hotel must , take into consideration some important things,
first of all, we are in the middle of a cold nasty winter, should repair inmediatly, heat and hot water. In addition, shower in order to work, must wait, at least 10 minutes to have hot...More
Thank Gloria P
Response from HotelMendoza, Gerente at Hotel MendozaResponded 12 June 2018
We are very sorry about your days here in our Hotel. We never have those type of problems, but you are right we are having a very cold days. So we will take in consideration your requests.
Sorry again. Hope you come whenwe have...More
This was the least successful hotel of a 3 month trip.
Pro: Good location , helpful staff, clean
Cons: Tiny, dated bedroom, smokey hallway, basic breakfast offering, grubby looking pool ( beyond tiny), poor value for the standards offered, unreliable wifi
Response from HotelMendoza, Gerente at Hotel MendozaResponded 27 February 2018
We greatly regret our Hotel did not meet your expectations of a three star hotel.
We are also glad that the location, staff and cleaning were to your liking
at your service
The location is useful for business trip and for tourism, the hotel seams to be renovated but the service is a complete disaster. I booked a family room (3 beds plus double bed apartment) the first night once I arrived, the lock was not working,...More
Response from HotelMendoza, Gerente at Hotel MendozaResponded 3 January 2018
Estimada Flavia lamentamos mucho los inconvenientes y que su estancia no fuese lo que esperaba.
Le agradecemos mucho sus comentarios...More