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Sheraton Pilar Hotel & Convention Center

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608 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Pilar Hotel & Convention Center
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Showing 38: English reviews
Buenos Aires, Argentina
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 September 2015

With its combination of outdoor activities such as horseback riding, biking, or golf and modern malls and convention centers, Pilar allows opportunities for business and relaxation. It is a very nice hotel with great staff, a fantastic pool and grounds. Closer to the hotel lies Temaikèn Park. There, both grown-ups and children learn to respect biodiversity and preserve the environment... More 

Helpful?
Thank Jar2212
Lcampilongo, Quality & Standars Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Jar2221, Thank you for sharing feedback from your most recent stay! We are happy to hear that our Staff was great with you! We hope to see you again soon Regards Luciana Campilongo Quality & Standars Coordinator Sheraton Pilar & Convention Center More 

London, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 September 2015

I stayed as part of a group of 21 people at the hotel for just over two weeks as I was delivering a course there in the capacity of tutor. During my stay, the following happened; - The air conditioning was defective the whole time there, so when the weather was cool, very cold air blowed, and when warm, hot... More 

Helpful?
Thank rogerperez
Lcampilongo, Quality & Standares Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Guest, Thank you for sharing feedback from your most recent stay. Our sales manager will be in contact with you by email to see what happend. We apologize for any inconvenience. Please, if you visit us again, contact me directly for additional assistance and I'd be happy to personalize your stay Regards, Luciana Campilongo Quality & Standares Coordinator Sheraton... More 

Miami, Florida
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 August 2015

The hotel sits in the outskirts of Buenos Aires. not many options around that area. That would explain why Sheraton has not put too much effort into keeping this property updated. Overall experience was average. Very dated bathrooms, average service, I requested a wine opener at the lobby bar, and they didn't have one. Hard to believe that in a... More 

Helpful?
Thank Camilo R
Lcampilongo, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review
Google Translation

Estimado Camilo R, Gracias por dejar su comentario en el portal! Esperamos nos visite muy pronto nuevamente. Siempre estamos trabajando... More 

Mexico
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 9 July 2015

Great choice of breakfast The plates and water cups/glasses etc are not nice... the are broken but glued together - this looks very unprofessional.... Aircondition was not working Very comfortable and big bed nice staff Location: far away from downtown, very Close to Panamaericana There are several Swimming pools - but due to the current weather Situation i didnt go... More 

Helpful?
Thank Sanna987
Lcampilongo, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Guest, Thank you for sharing feedback from your most recent stay. We will take your comments to improve our service. It´s very important for us your feedback. We really appreciate, thank you! Please, if you visit us again, contact me directly for additional assistance and I'd be happy to personalize your stay. Regards, Luciana Campilongo Quality & Standares Coordinator... More 

Seattle, Washington
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 March 2015

If you're looking for the feel of Argentina then this is not the place. It could be anywhere. But it is a very nice hotel with great staff, a fantastic pool and grounds. Right near the highway and lots of parking. A perfect place to relax.

Helpful?
2 Thank Don K
VictoriaSanfelice, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Emmanuel R, Thank you for sharing feedback from your most recent stay! I hope a new visit from you, soon. Regards, Luciana Campilongo Coordinadora de Calidad & Estándares t - 0230 4385 011 f - 0230 4385 005 sheraton-pilar.com | encontranos en facebook | seguinos en twitter SHERATON PILAR HOTEL & CONVENTION CENTER Panamericana km 49,5 - Pilar, Buenos... More 

Boca Raton, Florida
Level Contributor
433 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 8 February 2015 via mobile

You need to understand where it is to understand how to use it. Pilar is far away from Downtown Baires...more than 1hr away at best. So this hotel is good if you need to stay near or in Pilar. We used it many times for longweeks to get away or for Xmas or new years party... The rooms are nice... More 

Helpful?
1 Thank alvimangles
VictoriaSanfelice, Coordinadora de Calidad y Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Guest, Thank you for sharing feedback from your most recent stay. It´s great to know that you have used it many times for longweeks to get away or for Xmas or new years party And it´s true that we are from an hour to the downtown. We hope to have a new visti from you soon. Regards, Luciana Campilongo... More 

London
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 December 2014 via mobile

Our room had plumbing and electric issues that were sorted out but took up our time on the first day. Shower was very hard to use. Breakfast was disappointing - no granola or mouselli of any kind. Charging for internet was also very irritating and very unusual these days - free internet is expected these days. Even the expensive service... More 

Helpful?
3 Thank dacol
VictoriaSanfelice, Responsable de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Guest, Thank you for sharing feedback from your most recent stay. Unfortunately, after reading your comments I realized that you pinpoint a Sheraton Experience, that is not the one we aim to provide our guests. I am tryly sorry this happened to you. As a gesture of my concern, I have recorded on our base system an special courtesy... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 30 September 2014

The hotel is nice, service was good, the food was good too, but the same dishes were served every day of the week and the room that I stayed smelled cigar. In addition, the hotel was far away from the touristic attractions downtown Buenos Aires.

Helpful?
Thank Guilherme T
VictoriaSanfelice, Responsable de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Guest, Thank you for sharing feedback from your most recent stay! I will inform our Chef & Rooms Manager about your comments....honestly, it is a little complicated as we do not actually know the room you stayed at and specific dates, anyway I am sure we can supervise this issues more carefully..So, I really appreciate, thank you! Please, if... More 

Buenos Aires, Argentina
Level Contributor
691 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 338 helpful votes
Reviewed 22 September 2014

I attended an annual conference and found the hotel suited all our needs as attendees. Its premises contributed to create a relaxed atmosphere and its manicured gardens allowed us to stretch our legs in between plenaries. The hotel is about 50 km from downtown but it has excellent access from Panamericana. All food served was high quality in terms of... More 

Helpful?
1 Thank SILVIABRE
VictoriaSanfelice, Responsable de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Guest, Thank you for sharing feedback from your most recent stay! Please, if you visit us again, contact me directly for additional assistance and I'd be happy to personalize your stay. Regards, María Victoria Sanfelice Quality Rep. More 

Brasschaat
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 May 2014

The place was interesting for its location and the friendly maintenance staff, all the rest was below standard, especially at this cost. The rooms are your standard old american rooms, but which have aged (toilet seat had wood showing, really not very hygienic!), are not very large and very pricy! Reception staff was cold and not very helpful and the... More 

Helpful?
2 Thank jcs001
VictoriaSanfelice, Responsable de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Guest, Thank you for sharing feedback from your most recent stay. Unfortunately, after reading your comments I realized that you pinpoint a Sheraton Experience, that is not the one we aim to provide our guests. I am tryly sorry this happened to you. As a gesture of my concern, I have recorded on our base system an special courtesy... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Pilar Hotel & Convention Center

Address: Autopista Panamericana KM 49. 5, Pilar B1629MYA, Argentina
Region: Argentina > Central Argentina > Province of Buenos Aires > Pilar
Price Range: €219 - €272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Pilar Hotel & Convention Center 4*
Number of rooms: 140
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Also Known As:
Pilar Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Pilar Hotel & Convention Center staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Pilar Hotel & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the pool”
 of 5 bubbles clay3c, 18 Nov 2015 | Read review
“Ask if the room is aa smokers room”
 of 5 bubbles rogerperez, 12 Sep 2015 | Read review
“Look for those facing the swimming pool or the parking lot on the left (nice trees!) The front (north) rooms are noisy and the sun makes them extremely warm in summer.”
 of 5 bubbles DenisK694, 14 Aug 2013 | Read review
“Take a flashlight!”
 of 5 bubbles WheelzUpGal, 28 May 2013 | Read review
“Be sure to get all you need up front to not rely on staff.”
 of 5 bubbles marcelok_12, 25 Mar 2013 | Read review
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