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Sheraton Pilar Hotel & Convention Center

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Sheraton Pilar Hotel & Convention Center
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608 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Level Contributor
4 reviews
Reviewed 1 week ago via mobile

We stayed here while attending a wedding near by. This is a big hotel so you don't get that personal experience, rooms are comfortable & clean with all mod cons. The out door swimming pools are very big but as this is a big hotel even the pool area can get crowded in the busy months. Lots of good restaurants... More 

Helpful?
Thank sunlover4956
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 September 2016 via mobile

I spent 3 weeks here in a business trip. I hace to say that the employees can do so much but the facilities do not help them. The building needs a lift up. Here are few pictures. The shower and toilet seat were fixed the same day I told them, but just having it at my check in, it is... More 

Helpful?
Thank paeslima
Luciana C, Quality & Standrars Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Paeslima, Thank you for sharing feedback from your most recent stay. I will inform our Managers about your comments. I apologize about any inconvenience during your stay. Please, if you visit us again, contact me directly for additional assistance and I'd be happy to personalize your stay. Regards, More 

Buenos Aires, Argentina
1 review
Reviewed 8 August 2016

Room, breakfast, beautiful pool/garden area and overall installations - setting aside the limescale in the shower head - were all great. But that's about it. The rest was an absolute joke. For someone from Europe it was shocking to see that this hotel which sells itself as a full-on SPAs is part of the Sharaton brand. Lights in the sauna... More 

Helpful?
Thank bebetokastl
Luciana C, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Bebetokasti, Thank you for your feedback! I will contact you by private massage. Regards, Luciana Campilongo Quality & Standards Coordinator Sheraton Pilar Hotel & Convention Center More 

Brooklyn, New York
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 July 2016 via mobile

Nice location. Hotel staff was friendly and helpful. swimming pools and gym are nice. Enjoyed spa. Breakfast with fresh orange juice. Hotel has ATM machine, bar and nice restaurant. Walking distance to mall and other restaurants. I stayed for a week there for work and recommend this hotel .

Helpful?
Thank PDBPatel-NY
Luciana C, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear PDBPatel-NY, Thank you for sharing feedback from your most recent stay! we will be waiting for you very soon Regards Luciana Campilongo Coordinadora de Calidad & Estándares Sheraton Pilar & Convention Center More 

Richmond, Texas
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 May 2016 via mobile

First impression of the hotel upon arrival, it looks nice and beautiful, attentive lobby and check in staff, comfortable room, but.... 1. The hotel is old and lack of maintenance, you can tell from the condition of the facilities, old faucets and faded elevator button. 2. The only restaurant that opens everyday, although in their website states that it is... More 

Helpful?
Thank William6249
Level Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 February 2016

This is a remarkable hotel with beautiful gardens and swimming pools, nice restaurants, professional and friendly personnel and great infrastructure and facilities. It's the best bet in Pilar, Argentina, for sure. Highly recommended!

Helpful?
Thank Ricardo M
Lcampilongo, Quality & Standar Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Ricardo M, Thanks you for writing in the portal! It´s a pleasure to hear so nice feedback form one of our guest. We really appreciate. Regards, Luciana Campilongo Cooridnaodra de Calidad & Estándares Sheraton Pilar & Convention Center More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 February 2016

At first glance it looks like a nice place to chill. But then you start realizing it is not well maintained. The AC doesn't cool properly. They charge $200 pesos to use the gym (a first for me). The breakfast is pretty bad to say the least...

Helpful?
Thank Gabriel S
Lcampilongo, Quality & Standars Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Gabriel S, Thank you for sharing feedback from your most recent stay. I will inform about your comments to our Managers. We apologize for any inconvenience during your stay. Please, if you visit us again, contact me directly for additional assistance. Regards, Luciana Campilongo Quality & Standars Coordinator Sheraton Pilar & Convention Center More 

1 review
Reviewed 8 February 2016 via mobile

The room was ok. Staff could have been more helpful and the breakfast could have been better. The only complain is that it was impossible to go to the pool as it was completely crowded, after 30 mins of searching alone for a spot (no one from the hotel helped) I found somewhere to stay. As I said overall it... More 

Helpful?
Thank Tomas O
Luciana C, Quality & Standars Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Guest, Thank you for sharing feedback from your most recent stay We apologize if we couldn´t help you when you needed. Please, if you visit us again, contact me directly for additional assistance and I'd be happy to personalize your stay. Regards, Luciana Campilongo Coordinadora de Calidad & Estándares Sheraton Pilar & Convention Center More 

Austin, TX
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 November 2015

The hotel has incredible grounds and beautiful pool area but, the hotel and the rooms are not in good condition at all. This is a very poorly run Sheraton in my opinion. The food quality and taste in the restaurants was horrible. do not waste your money here. Most rooms come with breakfast included and it is horrible!. We did... More 

Helpful?
Thank clay3c
Lcampilongo, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear clay3c, Thank you for sharing feedback from your most recent stay. I will inform our Managers about your comments....honestly, it is a little complicated as we do not actually know the room you stayed at and specific dates, anyway I am sure we can supervise this issues more carefully..So, I really appreciate, thank you! Please, if you visit us... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 November 2015

Great hotel to stay. Nice food and great gardens. Bed are confortable and room is quite clear. Around hotel you can find shopping malls and nice restaurants. Services are quite good and people are very friendly .

Helpful?
Thank Carlos Augusto E
VictoriaSanfelice, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dr. Carlos Au..., Thank you for sharing feedback from your most recent stay! We will be glad to receive you again, Regards, Luciana Campilongo Coordinadora de Calidad & Estándares Sheraton Pilar & Convention Center More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Pilar Hotel & Convention Center

Address: Autopista Panamericana KM 49. 5, Pilar B1629MYA, Argentina
Region: Argentina > Central Argentina > Province of Buenos Aires > Pilar
Price Range: €219 - €272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Pilar Hotel & Convention Center 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Pilar Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Pilar Hotel & Convention Center staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Pilar Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the pool”
 of 5 bubbles clay3c, 18 Nov 2015 | Read review
“Ask if the room is aa smokers room”
 of 5 bubbles rogerperez, 12 Sep 2015 | Read review
“Look for those facing the swimming pool or the parking lot on the left (nice trees!) The front (north) rooms are noisy and the sun makes them extremely warm in summer.”
 of 5 bubbles DenisK694, 14 Aug 2013 | Read review
“Take a flashlight!”
 of 5 bubbles WheelzUpGal, 28 May 2013 | Read review
“Be sure to get all you need up front to not rely on staff.”
 of 5 bubbles marcelok_12, 25 Mar 2013 | Read review
5 of 5
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