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Sheraton Pilar Hotel & Convention Center

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Sheraton Pilar Hotel & Convention Center
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647 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Buenos Aires, Distrito Federal, Argentina
Reviewed 10 January 2017

We booked 4 rooms on the occasion of our daughter's wedding. Warmest day in December we had no AC in our room. No light in another room Stained carpets Holes of burnt cigarettes in the bed cover Loose curtains Rundown faucets and bathrooms Bathroom curtains with fungus

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Helpful?
Thank dgrlk
Lcampilongo, Quality & Standards Responsible at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear dgrlk, Thank you for your feedback, I will be sending you a private message to contact you. Regards Luciana Campilongo Quality & Standards Responsible Sheraton Pilar Hotel & Convention Center

Reviewed 6 January 2017 via mobile

This hotel is located on Panamericana Highway (Route 9) located in Pilar area Good and easy access, 48 kms far away from Bs As city Its servicews are good, very good accomodations, very nice swimming pool area, and its restaurant Las Vasijas For both either family or business trip is recommendable For business you can find very good meeting rooms...

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Helpful?
Thank JESlongo
Lcampilongo, Quality & Standard Responsible at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear JESlongo, Thank you for sharing feedback from your most recent stay! We hope to visit us again very soon Regards, Luciana Campilongo Quality and Standards Responsible Sheraton Pilar Hotel & Convention Center

Colombes, France
Reviewed 16 December 2016 via mobile

When you go to a Sheraton hotel, you know what you get. It's standard, no surprise in a positive or negative way. Hotel was expensive from my point of view 240 euros for a night. Swimming pool is very nice, park is huge.

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Helpful?
Thank isafrColombes_France
Luciana C, Quality & Standards Responsible at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear isafrColombes_France, Thank you for sharing your feedback . Regards, Luciana Campilongo Quality & Standards Responsible Sheraton Pilar Hotel & Convention Center

Reviewed 24 November 2016 via mobile

We stayed here while attending a wedding near by. This is a big hotel so you don't get that personal experience, rooms are comfortable & clean with all mod cons. The out door swimming pools are very big but as this is a big hotel even the pool area can get crowded in the busy months. Lots of good restaurants...

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Helpful?
Thank sunlover4956
Reviewed 15 September 2016 via mobile

I spent 3 weeks here in a business trip. I hace to say that the employees can do so much but the facilities do not help them. The building needs a lift up. Here are few pictures. The shower and toilet seat were fixed the same day I told them, but just having it at my check in, it is...

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Helpful?
Thank paeslima
Luciana C, Quality & Standrars Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Paeslima, Thank you for sharing feedback from your most recent stay. I will inform our Managers about your comments. I apologize about any inconvenience during your stay. Please, if you visit us again, contact me directly for additional assistance and I'd be happy to personalize your stay. Regards,

Buenos Aires, Argentina
Reviewed 8 August 2016

Room, breakfast, beautiful pool/garden area and overall installations - setting aside the limescale in the shower head - were all great. But that's about it. The rest was an absolute joke. For someone from Europe it was shocking to see that this hotel which sells itself as a full-on SPAs is part of the Sharaton brand. Lights in the sauna...

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Helpful?
Thank bebetokastl
Luciana C, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Bebetokasti, Thank you for your feedback! I will contact you by private massage. Regards, Luciana Campilongo Quality & Standards Coordinator Sheraton Pilar Hotel & Convention Center

Brooklyn, New York
Reviewed 1 July 2016 via mobile

Nice location. Hotel staff was friendly and helpful. swimming pools and gym are nice. Enjoyed spa. Breakfast with fresh orange juice. Hotel has ATM machine, bar and nice restaurant. Walking distance to mall and other restaurants. I stayed for a week there for work and recommend this hotel .

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Helpful?
Thank PDBPatel-NY
Luciana C, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear PDBPatel-NY, Thank you for sharing feedback from your most recent stay! we will be waiting for you very soon Regards Luciana Campilongo Coordinadora de Calidad & Estándares Sheraton Pilar & Convention Center

Richmond, Texas
Reviewed 23 May 2016 via mobile

First impression of the hotel upon arrival, it looks nice and beautiful, attentive lobby and check in staff, comfortable room, but.... 1. The hotel is old and lack of maintenance, you can tell from the condition of the facilities, old faucets and faded elevator button. 2. The only restaurant that opens everyday, although in their website states that it is...

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Thank William6249
Reviewed 21 February 2016

This is a remarkable hotel with beautiful gardens and swimming pools, nice restaurants, professional and friendly personnel and great infrastructure and facilities. It's the best bet in Pilar, Argentina, for sure. Highly recommended!

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Helpful?
Thank Ricardo M
Lcampilongo, Quality & Standar Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Ricardo M, Thanks you for writing in the portal! It´s a pleasure to hear so nice feedback form one of our guest. We really appreciate. Regards, Luciana Campilongo Cooridnaodra de Calidad & Estándares Sheraton Pilar & Convention Center

Reviewed 16 February 2016

At first glance it looks like a nice place to chill. But then you start realizing it is not well maintained. The AC doesn't cool properly. They charge $200 pesos to use the gym (a first for me). The breakfast is pretty bad to say the least...

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Helpful?
Thank Gabriel S
Lcampilongo, Quality & Standars Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Gabriel S, Thank you for sharing feedback from your most recent stay. I will inform about your comments to our Managers. We apologize for any inconvenience during your stay. Please, if you visit us again, contact me directly for additional assistance. Regards, Luciana Campilongo Quality & Standars Coordinator Sheraton Pilar & Convention Center

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Pilar Hotel & Convention Center

Address: Autopista Panamericana KM 49. 5, Pilar B1629MYA, Argentina
Region: Argentina > Central Argentina > Province of Buenos Aires > Pilar
Price Range: €184 - €274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Pilar Hotel & Convention Center 4*
Number of rooms: 140
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Also Known As:
Pilar Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Pilar Hotel & Convention Center staff and other travellers.
6 questions
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Questions? Get answers from Sheraton Pilar Hotel & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the pool”
 of 5 bubbles clay3c, 18 Nov 2015 | Read review
“Ask if the room is aa smokers room”
 of 5 bubbles rogerperez, 12 Sep 2015 | Read review
“Look for those facing the swimming pool or the parking lot on the left (nice trees!) The front (north) rooms are noisy and the sun makes them extremely warm in summer.”
 of 5 bubbles DenisK694, 14 Aug 2013 | Read review
“Take a flashlight!”
 of 5 bubbles WheelzUpGal, 28 May 2013 | Read review
“Be sure to get all you need up front to not rely on staff.”
 of 5 bubbles marcelok_12, 25 Mar 2013 | Read review
5 of 5