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Palacio Duhau - Park Hyatt Buenos Aires

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Palacio Duhau - Park Hyatt Buenos Aires
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1,678 Reviews from our TripAdvisor Community

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There are newer reviews for Palacio Duhau - Park Hyatt Buenos Aires
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Showing 1,041: English reviews
Reviewed 23 December 2014 via mobile

While the Park Hyatt buildings are indeed lovely the service appears to be resting on its laurels. Returning from a tango show at midnight we were told the only bar open was the cigar-friendly library bar. On further inquiry we were told if we wanted to have a cocktail we should go to the Four Seasons. Having stayed there last...

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Helpful?
4Thank Joanne K
PDParkHyattBA, Director of Sales at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Thank you for choosing Palacio Duhau – Park Hyatt Buenos Aires during your recent visit to our city. I was distressed to learn of your dissatisfaction with our hotel. On behalf of the entire team, please accept my sincere apologies for the unpleasant experiences you outlined. As we continue to improve our hotel and services, comments like yours...

Fort Collins, Colorado
Reviewed 20 December 2014

This is a gorgeous hotel in a great Recoleta location. Room had lots of space and was very modern with outlets for US devices. Housekeeping was especially good and did an excellent job. We attended their wine/cheese and tango event, which was OK, but not sure it was worth almost 500 pesos per person. Fitness center and spa are very...

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Helpful?
1Thank Krivokrasov
PDParkHyattBA, Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear Guest, Greetings from Palacio Duhau - Park Hyatt Buenos Aires! We really appreciate your comments regarding your experience in our hotel. Please, do not hesitate to contact me if there is anything I may assist you with and we look forward to welcoming back to our house in the near future. Kind regards, Pilar Pose Marketing & Communications Manager

Dallas, Texas
Reviewed 18 December 2014

Everything surpassed my expectations. Everything! The hotel was beautiful, the staff was excellent, my room was incredible, and the location was fantastic. I normally can ramble on for quite some time when reviewing a hotel. Nope, perfection! This hotel is for most travelers - business, pleasure, family trip, indulgent solo traveler and especially a great place is you are honeymooning...

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Helpful?
Thank Theodora8
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Thank you for choosing Palacio Duhau – Park Hyatt Buenos Aires for your recent stay. Your thoughtful comments about our facilities and service are very much appreciated. Please, rest assured that we will shall pass on your comments with the entire team. Looking forward to welcoming you back and I stay at your disposal for any assistance you...

36,000 ft.
Reviewed 14 December 2014

It's an absolutely lovely hotel, with beautiful grounds and rooms and pleasant staff. But I'll leave that to the other reviewers - this hotel moved into another category for me during my stay. I left a small bag in the regular taxi I took from the airport. I asked the front desk to see if anything could be done, but...

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Helpful?
2Thank outthereandback
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Thank you for taking the time to share your comments with us. It is my pleasure to read you had a memorable stay with us and you have enjoyed your stay with us. We were delighted to receive your positive comments regarding your recent visit, particularly those which commended the professionalism and dedication displayed by the hotel’s team,...

Reviewed 14 December 2014 via mobile

We had been there for dinner and brunch before and this time decided to stay. And were not disappointed. Rooms were ample and very comfortable. Breakfast was fantastic. Sunday brunch is a must. The patio is fantastic. One of those that give a hotel a full personality. We will sure repeat!!

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2Thank daniel d
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Warm greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for taking the time to share your comments with us. We were most pleased to know that you have enjoyed your stay with us. Thank you for considering Palacio Duhau – Park Hyatt Buenos Aires as " One of the best urban hotels”. Please rest assured...

Nyc
Reviewed 8 December 2014 via mobile

This was my third visit to the hotel. It surpassed and met all expectations. Beautiful room, exceptional service, centrally located, and a magnificent courtyard. Thank you for adding to a beautiful memory of a very special family occasion. ECN

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1Thank LIz N
PDParkHyattBA, Director of Sales at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear Guest, Warm greetings from Buenos AIres! Thank you very much for sharing your wonderful experience at Palacio Duhau - Park Hyatt Buenos Aires on this special occasion. I am sure our staff will be more than happy to read your comments. Please, do not hesitate to contact me if there is anything I may assist you with and we...

Houston, Texas
Reviewed 6 December 2014

We only stayed here one night after disembarking from a cruise and before flying to Iguazu Falls but the hotel and the service were just outstanding. We were given a corner suite in the new towers (even though I booked with Hyatt points). The room was fantastic with a huge bathroom and separate living area. Service at the hotel from...

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1Thank gatortexan
PDParkHyattBA, Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Warm greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for taking the time to share your comments with us. We were most pleased to know that you were pleased with the service provided by our team as well as our hotel’s facilities. Please rest assured we shall share your comments with our team, that each...

Jackson, Wyoming
Reviewed 4 December 2014

OK, so saying this is our favorite place is saying something since there are a number of excellent options around the city some call "The Paris of South America". And it should be noted that the Palacio Duhau - Park Hyatt is two hotels in one -- the old part that combines three palatial old family mansions on Calle Alvear,...

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1Thank svletas
PDParkHyattBA, Director of Sales at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Thank you for choosing Palacio Duhau – Park Hyatt Buenos Aires and for taking the time to share your opinion with us. We feel honored to know you have enjoyed your stay with us. I will share your comments with the entire team. Please, do not hesitate to contact me should you require any further assistance and we...

Emeryville, California
Reviewed 2 December 2014

We had three very enjoyable nights at the Palacio Duhau last month. As a Hyatt elite member we used points for our room, but did use most of the facilities and really enjoyed them. The cafe overlooking the courtyard was perfect for a late breakfast or evening. We found the staff to be friendly, conversational and they really wanted us...

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Helpful?
1Thank Barry T
PDParkHyattBA, Guest Relations Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear Guest, Warm greetings from Buenos AIres! Thank you very much for sharing your wonderful experience at Palacio Duhau - Park Hyatt Buenos Aires. I am sure our staff will be more than happy to read your comments. Please, do not hesitate to contact me if there is anything I may assist you with and we look forward to welcoming...

Palmerston North, New Zealand
Reviewed 1 December 2014

We visit the library bar every time we are in BA because they make an awesome tapas platter for two to share along with an amazing wine list. The surroundings are probably the best of all hotels in BA and its a really great treat to go there.

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2Thank Kiwibodge
PDParkHyattBA, Director of Sales at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear Guest, Greetings from Palacio Duhau - Park Hyatt buenos Aires! Thank you very much for your comments. We are pleased to read that you have enjoyed our tapas, drinks and cigars. Please, do not hesitate to contact me should you require any assistance and looking forward to welcoming you back in a not distant future. Best regards, Lucía Bo...

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Staying in Recoleta

Neighbourhood Profile
Recoleta
Characterised by the French-style mansions which are the legacy of its aristocratic past, Recoleta is the true “Paris of the South.” Walking around this neighbourhood is an experience like no other in Buenos Aires: its streets are lined with elegant apartment buildings, exclusive boutiques, and former mansions turned into high-end hotels and embassies, which exude an alluring air of sophistication and class. You'll also find a rich cultural scene centred on the National Museum of Fine Arts, the National Library, and the Recoleta Cultural Center; as well as some great shopping spots, like the Buenos Aires Design Mall with an artists' fair set up in Plaza Francia every weekend.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Los Salones del Piano Nobile
Los Salones del Piano Nobile
Cuisines: French, European, Argentinian
Gioia Restaurante & Terrazas
Gioia Restaurante & Terrazas
Cuisines: Italian, European, Argentinian
Oak Bar
Oak Bar
Cuisines: Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Beautiful gardens, surrounded by the elegant architecture of the Palace, create a magnificent atmosphere. ... more   less 

Additional Information about Palacio Duhau - Park Hyatt Buenos Aires

Address: 1661 Alvear Avenue, Buenos Aires C1014AAD, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Price Range: €444 - €614 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio Duhau - Park Hyatt Buenos Aires 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Hyatt Buenos Aires
Buenos Aires Hyatt
Hotel Style:
#3 Business Hotel in Buenos Aires
#5 Spa Hotel in Buenos Aires
#8 Family Hotel in Buenos Aires
#9 Romantic Hotel in Buenos Aires
#10 Luxury Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Palacio Duhau - Park Hyatt Buenos Aires staff and other travellers.
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Questions? Get answers from Palacio Duhau - Park Hyatt Buenos Aires staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a garden view room”
 of 5 bubbles CMXCMX, 3 Jan 2017 | Read review
“The only thing I found hard to work were the lights in the room. Ask them to show you how they work.”
 of 5 bubbles choco_nut_9, 27 Dec 2016 | Read review
“The higher the floor, the better the view”
 of 5 bubbles Cocolo47, 9 Dec 2016 | Read review
“All the rooms are quiet, confortable and modern.”
 of 5 bubbles Andrenalini, 7 Dec 2016 | Read review
“The suites are great for a girls trip (3 girls)”
 of 5 bubbles KNH2128, 28 Nov 2016 | Read review
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