We stayed at this hotel as the airline cancelled a flight. The hotel opened only for our small group and we had to be in quarantine. Thanks to COVID-19, we discovered such a nice hotel that treated us very nicely. The staff was kind and professional, with gourmet meals delivered at our door. Our upgraded room was very spacious so having to stay in our room for 3 days was not a problem. Unfortunately we couldn't visit the nearby landmarks, the Cabildo, the Cathedral, the Plaza de Mayo, the Government house, the Cafe Tortoni but we will stay at this hotel when we come back to Buenos Aires. Thank you for everything, NH Buenos Aires City!
we were making a chili tour 23 days and before return to turkey we wanted to finish our trip in a quality hotel with high standarts .before we had stayed nh hotel at cordoba spain and we were very happy .in B.A.there are many nh hotels but ı seached (ı always serch in many ways) 2 of nh hotels are 5 stars and ı decided city hotel because of the location.shortly ı write why ı wrote never again because our room 615 cooler system was terribly noisy even at low level ı kindly recommend that generaal manager of the hotel should try to sleep in this room for 15 minutes before that room should not given to customers.but when we get room we had 12 hours trip and tired we said o.k.we will open the window but no chance ,window was opening to backyard f the hotel and a machine ı guess a generator was non stop working loudly.other points 5 star hotel but refrigirator was empty and no drinking water as company favour.also as 5 star hotel there is no vale service we carried our heavy suitcases first from hotel gate to lobby which includes stairs and to the room.and no one accompanied to the room.finally breakfast was good and there were signs on the tables says if you want fried eggs or omlette order to steward ,when ı called steward ı said several times fried egg unfortunatelly he could not understand finally ı showed him the sign and about 20 minutes later another steward was asking to tables that who wanted this eggs.hotel management sould at least teach the breakfat staff english names of the breakfast items.good points.bathroom.was o.k.location is really good but except restaurant cafe name pertutti there is no close restaurant especiall tipical meet restaurant.but still location.is the main advantage of the nh city…
I booked this hotel after a cruise company had booked another Buenos Aires Hotel on behalf of my husband and myself. I read the reviews for the original hotel booked and became slightly concerned, as the reviews were not too good. I reviewed a few more hotels and decided to move our booking to the NH City Hotel. I was apprehensive regarding my choice, as I knew nothing of Buenos Aires, apart from some minor research. Both my husband and myself were delighted with the eventual choice of hotel. We really enjoyed Buenos Aires, as there was so much to see and do. We hope to return to Buenos Aires in the not too distant future and stay for longer than our 4 days. NH City Hotel would definitely be our choice. The hotel lounge/bar area is very spacious and attractive and our room was equally so. We found all staff members to be extremely helpful, recommending and arranging for us to visit various attractions. Breakfast was not outstanding, but was good with plenty to choose from. Many guests did not realise that they could order fresh omlettes and other egg options, together with capaccino & lattes, included in the cost. The hotel is in a fantastic location, just off the Plas de Mayo. There are a number of metro stations within very easy walking distance. The hotel is a few minutes walk from San Telmo and the popular Sunday market. We could also walk to the waterfront complex of Puerto Madero within 15/20 minutes. There are many nice restaurants and bars in the near vicinity of the hotel. The only downside of our visit to Buenos Aires was our flight home to Heathrow with British Airways. They repeatedly ran out of food and drink in the area we were seated. It was a long, hungry, thirsty and boring 14 hr flight, which was a sad end to a wonderful holiday. We must remember to book with another, and far cheaper, airline next time.…
The best thing about the NH hotel is it’s great location only a short walk from a Metro Station and a 4 minute walk from the nearest hop-on hop-off bus stop on the Avenue de Mayo. Rooms are dated and in need of refurbishment. We intended to eat dinner in the hotel but the restaurant is only open to serve breakfast. This turned out to be a lucky break as there are several great restaurants nearby including the excellent Pertutti which is only a 1 minute walk from the hotel. Reception staff are friendly but very slow and we had to wait 25 minutes to checkout despite there being only 2 people in the queue in front of us.
we spent four nights at this hotel having traveled from an excellent NH Hotel in Madrid. What a contrast! We arrived mid evening after a long journey. The hotel is in a great central location just off Plaza de Mayo. Our room was large and comfortable if a little dated. On arrival I noted that we had very welcome complimentary bottles of water with caps, however we could find no bottle opener to take off the cap. A request made at the bar which took 20 minutes was unsuccessful and the next day i was advised that bottle openers are not provided to rooms - why then provide capped bottles? I used a coin or knife with difficulty each day to open them. The mini bar also contains capped bottles. On check in we were advised that our booking was room only, however i demonstrated that I had written confirmation that our booking was inclusive of breakfast. This seemed to be accepted on the first morning but by the second morning we were asked 3 times for payment for breakfast including being embarrassed in front of other guests as we were followed from the restaurant. I went to reception and was again advised that breakfast was not included and they could not accept my confirmation as proof and I would have to arrange for the correct information to be sent again by the agent (British Airways), as the hotel records differed to mine! Even though I already had written confirmation, I, the guest, had to sort it out not the hotel. I asked to speak to a manager, there were none available! The 'stand off' and the questions about payment for breakfast lasted throughout our stay with a very difficult atmosphere and continued poor service from reception. I was not able to speak to a manager until two days later as we checked out. She promised to investigate the whole situation, took my email address and agreed to write to me with an explanation and apology. As I expected some two weeks later I had heard nothing. I might also add that i had emailed the hotel as soon as we booked to advise of our late evening arrival and to make inquiries of airport transfers etc. Again i heard nothing. When i raised this at reception too, I was advised that i must have sent it to the wrong email address! i still had my original email which of course was sent to the correct address.…
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