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Sheraton Buenos Aires Hotel & Convention Center

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Sheraton Buenos Aires Hotel & Convention Center
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1,849 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Buenos Aires Hotel & Convention Center
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Showing 677: English reviews
uk
Reviewed 19 February 2017

A Sheraton but not as you know it! Location is good, reception very fancy but that really is as good as it gets. I witnessed rooms on the 10th 16th and 18th floors,all were tired,dated and down right dirty. My room on the 18th floor had filthy carpet,just as it was in the corridor, wallpaper peeling off the wall in...

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Helpful?
Thank Yorkie1963
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Yorkie 1963, thank you very much for taking the time to review our hotel. We base our training and investments upon guest’s comments like yours. Therefore we treasure this information very much. We deeply apologize that your last stay with us was not as comfortable as should be. We did not meet your expectations regarding the room conditions and...

Armonk
Reviewed 18 February 2017

I've been to some fabulous Sheraton's and some decent ones. This was on the low end of the spectrum. The hotel seems tired. Decor is minimalist and there was really nothing inspiring about the room. Small bathrooms. Basic bed. I have come to expect more from Sheraton.

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Thank orrdin
London, United Kingdom
Reviewed 17 February 2017 via mobile

We arrived on the early b a flight and they took care of us immediately. the room was huge with 3 beds , beautiful big fluffy towels big comfy beds . They could not do enough can't wait to return tomorrow

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Helpful?
Thank sandra523
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you sandra523, we are happy to know that you have enjoyed your stay with us and the facilities and service experience were what you have expected and deserved. We appreciate your time in sharing with us your experience.

Reviewed 16 February 2017 via mobile

This place is great! I have stayed here since the late 90's and they have always provided an awesome service. They are at a great location . Their staff is friendly and a pleasure to see every time I return. I highly recommend you give the Sheraton Buenos Aires hotel a try on your next visit.

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Helpful?
Thank Juan G
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much Juan G for your comments regarding your last stay at Sheraton Buenos Aires. We are delighted to know that your experience with us was magnificent. We hope to have you soon with us again! Warm regards.

Reviewed 11 February 2017 via mobile

Top class Hotel with all the service you can imagen. Room was large and clean with a great city view. Top fitness facilities and pool area both inn and outdoor. Friendly english speaking staff. Excelent location in the city . Will come back.

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Thank Peter J
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Peter, we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.

Brighton, United Kingdom
Reviewed 10 February 2017 via mobile

This is fundamentally a standard 4 star hotel which could be anywhere in the world; the inside of Sheraton rooms are pretty uniform, wherever you are . But in fact this place is well situated with a newly renovated and gracious lobby and bar, a decent pool and gym and helpful staff. It is attached to the Park Tower which...

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Helpful?
Thank idandb
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear idandb, thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

Reviewed 7 February 2017 via mobile

Coordibationon without the stress..Cab are reasonable..Most drivers claim to not understand not read addressed...All eventually get you there... All took us dollar with a conversion... Your take the meter...Amount at end...Divide be 15.5 today. To find the attached s dollar owed. Always round up..All drivers have accepted our calculations then the see it done.... Appreciate the additional dollars for tips

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Helpful?
Thank Jupiter F
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Jupiter F, thank you for having chosen our hotel for your last stay. Regards!

Reviewed 2 February 2017

This was the first of a two part stay - in between we traveled to see the Iguazu Falls. The hotel did not have our reservation but were able to accommodate us with no problem. They hotel staff were able to assist us with reservations for dinner and for tours, to assist with transportation to the airport - everything we...

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Thank Jeanne D
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Jeanne D, we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.

Reviewed 30 January 2017 via mobile

This is a very good hotel. It has views from all rooms and has a great location. The food is good And the staff are always great The front desk is always helpful friendly and fast. Bellmen quick. The bar area is wonderful

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Thank James S
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear James S, we are delighted to know you have enjoyed your stay with us. Thank you for hightailing our staff performance, we really appreciate that. We hope to have the pleasure of welcoming you very soon in Buenos Aires.

Huntington Beach, California
Reviewed 29 January 2017

Hotel was beautiful. Service and staff excellent. Loved the front office staff, and the cocktail lounge in the walk through area. Rooms great. View perfect. They greeted us each time we were in and out like Kings and Queens.

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Helpful?
Thank marilynkamburis
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear marilynkamburis, we were delighted to hear that you had a wonderful stay with us at Sheraton Buenos Aires. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences. Thank you so much for staying with us...

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: Calle San Martin 1225 1275, Buenos Aires C1104AKC, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: €123 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
Reservation Options:
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Also Known As:
Sheraton Buenos Aires Hotel And Convention Center
Sheraton Buenos Aires Hotel Buenos Aires
Buenos Aires Sheraton
Hotel Style:
#31 Spa Hotel in Buenos Aires
#63 Family Hotel in Buenos Aires
#73 Luxury Hotel in Buenos Aires
#94 Romantic Hotel in Buenos Aires
#95 Business Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buenos Aires Hotel & Convention Center staff and other travellers.
13 questions
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Savannah, Georgia
Denver, Colorado
over a year ago
over a year ago

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Questions? Get answers from Sheraton Buenos Aires Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room with a nice view of the Torre Ingles and its huge clock. We always knew the time during our recent visit!”
PerryB137, 17 Apr 2017 | Read review
“Rooms in the top floors in the river view are the best.”
AlirezaTehran, 15 Apr 2017 | Read review
“I don't think there is a good room.”
  • toilet seat falling apart. can we really not get a new one?!
  • toilet seat falling apart. shouldn't be that hard to replace.
  • some damp rags the maid left behind resting on my computer and the room phone.
  • tired wallpaper revealing some mold. gross.
  • They sure don't use those rags to clean the switches and lamps. Once again... Gross!
Guyhabosha, 31 Mar 2017 | Read review
“We had a gorgeous room, slept peacefully. didn't notice outside. Spent litlle time in room!”
Tracey528, 19 Mar 2017 | Read review
“We enjoyed the view of the park - higher floors may have better views of the water as well.”
451jeanned, 2 Feb 2017 | Read review
5 of 5