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Because of the delay by the airline (see other review) we didn't arrive at the hotel until almost 3AM. We found the room to be comfortable and well laid out. A breakfast buffet was included and the staff was very helpful in arranging transportation to...More
Response from Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention CenterResponded 6 February 2018
Dear AMKennedy, we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.
Sheraton Buenos Aires in Retiro area is conveniently located just walking distance from the main shopping, cinema and theatre district of Buenos Aires. I was upgraded to an executive room on the 21st floor with great views of the city. The staff was very helpful...More
Thank Pablo C
Response from Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention CenterResponded 3 February 2018
Dear Pablo C, we were delighted to hear that you had a wonderful stay with us at Sheraton. Thanks very much for such positives comments and we hope to see you in a near future.
Hotel but mostly Convention center. There are crowds everywhere: at the reception desk there were 20m(!!) lines on a Sunday, the entry hall is often full of conventionnists and airline crews and if you want a spot at the swimming pool you better get there...More
Response from Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention CenterResponded 30 January 2018
Dear hubair26, I am sorry to hear about the circumstances you described. Guests’ comfort is one of our top priorities and we strive to provide an all-ready environment for guests to relax. Feedback like yours is how we learn about areas for improvement. With that...More
Booked in here by Furlong when we were not allowed to board Celebrity Cruise Ship, for reasons to be offered in a different review.
Good hotel, staff very helpful and efficient. Husband needed a doctor's note for cruise ship, and this was arranged by the...More
Thank Sandie Y
Response from Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention CenterResponded 27 January 2018
Dear Sandie Y, thank you for your review. We are glad to know that your stay with us has fulfilled your expectations, although it was unexpected for you.
Our staff is very professional and we are happy they have helped you with the doctor service....More
For a hotel of his standard, it lacks of a few essentials. First, a kettle or coffee maker in the room.
There's hardly any plug near the bed, or difficult to access. It's very hard to charge your phone on the bedside table. That should...More
Response from Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention CenterResponded 23 January 2018
Dear Lavanturier, we have received your comments regarding your last stay with us. I am sorry to hear your experience with us, indeed we count with some facilities on request like adapters, kettles, iron and ironing boards, tea and coffee bags.
I would like to...More
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with
ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.