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Sheraton Buenos Aires Hotel & Convention Center

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Sheraton Buenos Aires Hotel & Convention Center
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1,795 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Buenos Aires Hotel & Convention Center
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Showing 662: English reviews
Brighton, United Kingdom
Reviewed 2 weeks ago via mobile

This is fundamentally a standard 4 star hotel which could be anywhere in the world; the inside of Sheraton rooms are pretty uniform, wherever you are . But in fact this place is well situated with a newly renovated and gracious lobby and bar, a decent pool and gym and helpful staff. It is attached to the Park Tower which...

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Helpful?
Thank idandb
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear idandb, thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

Reviewed 2 weeks ago via mobile

Coordibationon without the stress..Cab are reasonable..Most drivers claim to not understand not read addressed...All eventually get you there... All took us dollar with a conversion... Your take the meter...Amount at end...Divide be 15.5 today. To find the attached s dollar owed. Always round up..All drivers have accepted our calculations then the see it done.... Appreciate the additional dollars for tips

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Helpful?
Thank Jupiter F
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Jupiter F, thank you for having chosen our hotel for your last stay. Regards!

Reviewed 3 weeks ago

This was the first of a two part stay - in between we traveled to see the Iguazu Falls. The hotel did not have our reservation but were able to accommodate us with no problem. They hotel staff were able to assist us with reservations for dinner and for tours, to assist with transportation to the airport - everything we...

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Helpful?
Thank Jeanne D
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Jeanne D, we are delighted to know you have enjoyed your stay with us. We hope to have the pleasure of welcoming you very soon in Buenos Aires.

Reviewed 4 weeks ago via mobile

This is a very good hotel. It has views from all rooms and has a great location. The food is good And the staff are always great The front desk is always helpful friendly and fast. Bellmen quick. The bar area is wonderful

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Helpful?
Thank James S
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear James S, we are delighted to know you have enjoyed your stay with us. Thank you for hightailing our staff performance, we really appreciate that. We hope to have the pleasure of welcoming you very soon in Buenos Aires.

Huntington Beach, California
Reviewed 4 weeks ago

Hotel was beautiful. Service and staff excellent. Loved the front office staff, and the cocktail lounge in the walk through area. Rooms great. View perfect. They greeted us each time we were in and out like Kings and Queens.

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Helpful?
Thank marilynkamburis
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear marilynkamburis, we were delighted to hear that you had a wonderful stay with us at Sheraton Buenos Aires. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences. Thank you so much for staying with us...

London, United Kingdom
Reviewed 4 weeks ago

The main upside of this hotel is the location. The staff are helpful and friendly even when it's very busy. The rooms are a decent size but are relatively tired and need to be refurbished. The room I stayed in had wallpaper peeling off, the under-side of the bed was coming away and cracked plug sockets. Not somewhere I would...

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Helpful?
Thank CandG2011
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear CandG2011, thank you for taking the time to review our hotel. We deeply apologize that your last stay with us was not as comfortable as should be. We did not meet your expectations regarding the room conditions. I have shared your comments with the management to make improvements and take the necessary measures to avoid repetitions. I would like...

Reviewed 4 weeks ago

We understand that it was built in late '60s. But the rooms, bathrooms and corridors look "tired" and mold smelling. Location is a bit remote, but very close to Avenida Florida. The city is huge anyway. The hop on- hop off City Tour is lousy. The drivers are speeding, the audi explanation are succint and most of the time too...

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Helpful?
Thank Daniela P
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Daniela P, Thanks very much for taking a time to review our hotel. We base our training and investments upon guest’s comments like yours. Therefore we treasure this information very much. We have already shared your comments with the management. Again, thank you for the comments because we are always looking for ways to improve our service. Regards.

Los Anglees
Reviewed 19 January 2017

I am one of those people who researches hotels before they stay in them but this is one instance where the hotel was selected by someone else and what a good choice it was. I was left stranded in Buenos Aires due to a paperwork issue that would not let me board my cruise ship. After 22 hours of travel...

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Helpful?
Thank Duckdoger
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Duckdoger, I am sorry to hear about the bad experienced you had in the cruise, otherwise I am glad to know that your stay with us was wonderful. We feel so proud when our guest highlight our staff performance, we work hard to create memorable experiences in our guests. We hope to have the pleasure of welcoming you very...

London, United Kingdom
Reviewed 13 January 2017

This hotel is exactly as you would expect. in fact you could be in the USA if you didn't know better. the staff were friendly and the concierge desk was very helpful in recommending restaurants and places of interest. The pool was clean and lots of sun chairs, I would comment that they need to invest in a lot more...

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Helpful?
Thank barrygibbon
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear barrygibbon, we were delighted to hear that you had a wonderful stay with us at Sheraton. It was nice to hear that you have enjoyed all our facilities. Thank you so much for your suggestions about the pool area, I will share your comments with the person in charge of the Sheraton Fitness. We hope to see you in...

Mexico City, Mexico
Reviewed 11 January 2017 via mobile

Ok hotel, but no great. It's your typical Sheraton with the old look and feel that could use some upgrade in the rooms. Staff was helpful and managed to accommodate my early check in request, although they had to switch me from a king bed to twin... Location is good, you can easily walk to many places nearby. Personally, I...

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Helpful?
Thank Fer T
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Fer T, thanks very much for taking the time to review our hotel. We are sorry to hear that we could not fulfill your expectations regarding the room conditions. Otherwise we are glad to know that our front desk staff has made an effort to accommodate you earlier than our check in time. Certainly our location is very good...

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: Calle San Martin 1225 1275, Buenos Aires C1104AKC, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: €137 - €272 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
Reservation Options:
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Also Known As:
Sheraton Buenos Aires Hotel And Convention Center
Sheraton Buenos Aires Hotel Buenos Aires
Buenos Aires Sheraton
Hotel Style:
#30 Spa Hotel in Buenos Aires
#63 Family Hotel in Buenos Aires
#71 Luxury Hotel in Buenos Aires
#94 Romantic Hotel in Buenos Aires
#95 Business Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buenos Aires Hotel & Convention Center staff and other travellers.
10 questions
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Denver, Colorado
over a year ago
Sparks, Nevada

See all questions (10)

Questions? Get answers from Sheraton Buenos Aires Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed the view of the park - higher floors may have better views of the water as well.”
 of 5 bubbles 451jeanned, 2 Feb 2017 | Read review
“Excellent access to elevators - room had beautiful view”
 of 5 bubbles marilynkamburis, 29 Jan 2017 | Read review
“Upper floors are quiet. Ask view to La Plata”
 of 5 bubbles danielapV7933LK, 28 Jan 2017 | Read review
“Ask them...I prefer my view to the River!”
 of 5 bubbles Y3350LYjosem, 3 Jan 2017 | Read review
“Higher floors were more quiet”
 of 5 bubbles MH9727, 20 Dec 2016 | Read review
5 of 5