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Hotel de las Americas

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444 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Boston, Massachusetts
Reviewed 9 January 2016 via mobile

If you want to choose this hotel, I have to leave my common to remind you to be careful with the lying staffs.When we check out from the hotel today, our friends came with a taxi to send us to airport.And then ,the staffs who hold our bags told me that there is FREE service to drive us to airport...

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Helpful?
2Thank Tiantian W
Marcelo L, Director General at Hotel de las Americas, responded to this review

Dear Tiantian W, I am the CEO of the hotel. We have gone through the incident in detail and I want to offer you my sincere apologies and explain to you our mistake. The bellboy that assisted you with your luggage assumed that you had booked the room with one of our travel agencies that offers airport transfer. While we...

Johannesburg, South Africa
Reviewed 5 January 2016 via mobile

Definitely not near the standard of a four star hotel. Basic breakfast, old building, poor state of refurbishment, poor television channel choice (only one English news channel with sound). We found the hotel reasonably quiet and the room comfortably sized but the bathroom way to cramped and the shower requires one stands in the bath.

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1Thank staplesh
Wendover, United Kingdom
Reviewed 27 November 2015

A little disappointing with a very basic breakfast (which seems to be the norm in Argentina) but the room was okay if a little tired. Plenty of hot water and the TV had BBC world news (again rare in Argentina and Chile)

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1Thank ruth95
Córdoba, Cordoba, Argentina
Reviewed 20 July 2015 via mobile

I booked this hotel because it was part of a package. I was very pleased to find out that it is 1 block from Santa Fe avenue and 9 de julio avenue. There are subway stations near and bus stops as well. Breakfast is very good, they serve fruit salad, cereal, yogurt, different kinds of bread, cheese, ham, jam, eggs,...

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2Thank Luisa341
New York
Reviewed 8 June 2015

BEWARE! I booked this online selecting to pay at the hotel as is necessary given Argentina's dual exchange rate (otherwise you pay 30% more). To my surprise, they DEMANDED UPFRONT PAYMENT for the WHOLE stay. Since it was 8 pm I was unable to exchange dollars. Although I pointed out to the manager that the whole matter revolved around giving...

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3Thank Gerardo N
Marcelo L, General Manager at Hotel de las Americas, responded to this review

Dear Mr. Gerardo. Thank you for your email and I feel very sorry that you might have had a bad experience at our hotel. My sincere apologies. We have reviewed the issue in detail with our Front Office Manager and it seems there was a misunderstanding on the payment method. While our non-refundable reservation typically allow guests to benefit with...

Tewkesbury, United Kingdom
Reviewed 30 April 2015

Although the Hotel is well located, it is dirty , and in desperate need of refurbishment. We did not find the Reception staff, or the Bar staff very helpful, or friendly- everything appeared to be too much trouble for them, even though we had stayed at the hotel for 5nights!!! We did, however, find the porters very helpful, and accomadating....

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1Thank Ann F
Montreal, Canada
Reviewed 14 March 2015

We stayed there for 4 nights in February 2015. Convenient location, good value for the price. Very clean, staff very friendly, were allowed a late check-out without any other fees. There is a convenient store across the street where you can buy snacks and water. We had problems with the toilet, we called the front desk and 5 minutes later...

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1Thank Suzie B
Torrey, Utah
Reviewed 6 March 2015

Just a block off the 9 July Avenue, this modest hotel is in a convenient city location and a good value. We appreciated being able to walk to many of the downtown restaurants and shopping areas. It was in a quiet neighborhood with some little shops nearby to grab water or snacks. Jorge, the evening front desk manager, was helpful...

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1Thank Twinder
Raleigh, North Carolina
Reviewed 22 February 2015

We stayed here for 3 nights. The location was excellent and the 7th floor king size room comfortable and quiet. There is a Carre Four express supermarket conveniently located across the street. The breakfast was good but featured the same hot egg dishes each day. We found the staff appeared disgruntled and unfriendly. It appeared more like a business hotel.

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2Thank Pamela P
Paris, France
Reviewed 3 January 2015

Well located to visit Buenos Aires. Comfortable bedding. Good breakfast buffet but still the same (we stayed 4 nights). Serviable staff does not speak french and medium english. In France, it would be a 2/3 stars only. Excellent choice for mid-range budget.

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10Thank BEATRICE L

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Neighbourhood Profile
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Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A finest hotel in elegant aerea near shopping, best women clothes and beauty shops, theaters, commercial and financial district. Wi Fi free available every place at the hotel. Very complete buffet breakfast. Facilities for both touristic and commercial people. ... more   less 

Additional Information about Hotel de las Americas

Address: Calle Libertad 1020, Buenos Aires C1012AAV, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: €63 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel de las Americas 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
De Las Americas Hotel
De Las Americas Buenos Aires
Hotel De Las Americas Buenos Aires
Hotel Style:
#101 Business Hotel in Buenos Aires
#126 Romantic Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de las Americas staff and other travellers.
4 questions
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Questions? Get answers from Hotel de las Americas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high room for better views.”
 of 5 bubbles HeidiC43, 1 Jun 2016 | Read review
“Ask for a room with windows into courtyard.”
 of 5 bubbles Rafal, 6 Dec 2014 | Read review
“Avoid the weekend as it does not matter what room have, you will hear the city.”
 of 5 bubbles JNA1956, 25 Nov 2014 | Read review
“Don't take room 805.”
 of 5 bubbles seniortravel2014, 22 Mar 2014 | Read review
“I would stay again in back room where you can open windows”
 of 5 bubbles 63RobertM63, 17 Jan 2013 | Read review
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