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Sofitel Buenos Aires Arroyo

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Sofitel Buenos Aires Arroyo
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1,090 Reviews from our TripAdvisor Community

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Showing 634: English reviews
London, United Kingdom
Reviewed 27 February 2014

Lovely hotel to stay in at the start of a wonderful holiday in Jan to the Falklands.South Georgia and the Antartic.We stayed before and after the cruise and both rooms were very nice.Loved the bathrooms and the doorways into them.Great breakfasts in Le Sud.All in all a very nice stay and the staff were all very nice and courteous.

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Helpful?
2Thank karonmoore
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, We highly value your opinion and thank you for your comment. It is very motivating and rewarding for all our embassadors to receive such positive feedback, as we strive to offer the best possible service to our guests We hope you had a wonderful time in Buenos Aires and that you will choose us again as a future...

Kalamazoo, Michigan
Reviewed 24 February 2014

Loved staying here - rooms were great (stayed in two different rooms - one before Antarctica trip and one after the trip). Bathrooms were large as well as room - free wifi and great cable TV. Ate at Le Sud for both breakfast and one dinner - found the food to be delicious and a lot of variety. Location was...

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Helpful?
1Thank Nancy O
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Arroyo Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Southport
Reviewed 22 February 2014

We stayed two nights at this hotel prior to boarding a Princess Line cruise ship for a 14 day cruise. The hotel was the perfect start to our holiday. The staff were helpful and always met you with a smile. The room was well furnished and very clean with a lovely bathroom etc., I would certainly recommend this hotel to...

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Helpful?
2Thank southportsooty
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Arroyo. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your comments, and it is our hope to welcome you again in the near future....

Buenos Aires, Argentina
Reviewed 19 February 2014

This place is awesome. Its near everything! The rooms are really nice and the attention is as good as you can expect ! The food at restaurant was quite good but I only ate there once. That's all I have to say but this guys require 200 characters.

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Helpful?
Thank imendi
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Arroyo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Cordoba, Argentina
Reviewed 19 February 2014

While we stayed with my familiy in this hotel, we found everything friendly. We stayed only 3 nights but everyone in the hotel gave us suggestions about different places to visit. The rooms have good place and the breakfast was really complete.

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Thank A M
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you for taking the time to share your impressions on our hotel. We are glad you enjoyed your stay with us and look forward to welcoming you in a near future at the Sofitel Buenos Aires Arroyo. Best regards, Philippe Seigle General Manager

Cornwall
Reviewed 16 February 2014 via mobile

What a miserable end to a fabulous trip. Just spent a month in Chile and Antarctica, ending with two nights in Buenos Aires. Such a comedown it's hard to put into words. No turndown service unless you're a VIP, I was told. Why would a supposedly 5 star hotel be so rude to its guests as to say so?! Warm...

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Helpful?
Thank Catherine15
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Arroyo. I am genuinely sorry to hear that your experience was not satisfactory; please allow me to express my most sincere apologies. At Sofitel, we strive to provide a “Magnifique” service experience for every customer; therefore your feedback is very important...

Chicago, Illinois
Reviewed 15 February 2014

After a long and unpleasant flight from Chicago (screaming children, sardine seating, inedible food that was probably rejected by Bangladesh), the Sofitel was quiet, clean and refreshing. The breakfast buffet was excellent, and dining in the cafe was reasonable and convenient, with a generous assortment of free appetizers. Buenos Aires was the starting point for our cruise to Antarctica, and...

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Helpful?
Thank pianoprincess10
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear guest, We are pleased to receive such a postive feedback from you and appreciate you taking the time to share it with us. We daily emphazise our service on personalizing it and are glad to know you had a great starting point for your trip. We remain at your disposal for any request and look forward to receiving you...

San Diego, California
Reviewed 12 February 2014

With my wife we had an outstanding experience at this property. From the arrival upon our check out everything rolled out on a very enjoyable way. Friendly and attentive staff, the hotel service is noted to be oriented into details.

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Helpful?
Thank Rob G
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear guest, Thank you for taking the time to share your opinion on our Hotel, your feedback is very important since it guides our ambassadors on how to bring the service our guests expect, and that extra step forward. It has been a pleasure for us having you and your wife, and we look forward to receiving you again at...

Miami, Florida
Reviewed 12 February 2014

A wortderful discover in Buenos Aires. Beatiful property & architecture, great food service, specially at the restaurant. Stylish rooms. We were honored at the check in by a room upgrade. No doubt a place to be recommended in town.

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Helpful?
Thank Beth W
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, We appreciate you taking the time to write your opinion on our hotel. We make a day to day effort in order to take our service to the level of our client’s expectations and to offer the environment you describe; and there relies the importance of our client’s feedback. It has been a pleasure for us having you...

Knysna, Western Cape, South Africa
Reviewed 8 February 2014

The hotel has a great position in the city close to some good restaurants and it is a good base from which to sightsee, but we found our two night stay there to be impersonal and unmemorable. The front desk staff were polite but not particularly friendly. Our room was disappointing in that it had no view at all and...

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Helpful?
1Thank Karin M
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Sofitel Arroyo Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Please...

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of guests and giving them the feeling of being where true luxury sits. ... more   less 

Additional Information about Sofitel Buenos Aires Arroyo

Address: Arroyo 841 | C.A.B.A, Buenos Aires C1007AAB, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: €244 - €385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Buenos Aires Arroyo 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Sofitel Buenos Aires Arroyo Hotel Buenos Aires
Buenos Aires Sofitel
Hotel Style:
#9 Business Hotel in Buenos Aires
#17 Romantic Hotel in Buenos Aires
#19 Luxury Hotel in Buenos Aires
#36 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Buenos Aires Arroyo staff and other travellers.
16 questions
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Questions? Get answers from Sofitel Buenos Aires Arroyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are nice, but the best scenery is the lake.”
  • Lots of greenery
  • View from room
 of 5 bubbles mariacR8741AN, 13 Feb 2017 | Read review
“All rooms are quiet, but I always ask for one not near an elevator.”
 of 5 bubbles Elizanda, 1 Feb 2017 | Read review
“Can only comment on my room which was lovely, especially the comfy bed and refreshing shower”
 of 5 bubbles Molliewong, 24 Jan 2017 | Read review
“Only stayed once.”
 of 5 bubbles TWWHaddon, 5 Jan 2017 | Read review
“I had a room on the 7th floor and one on the 3rd. Both faced the street and were quiet. The street is not very noisy.”
 of 5 bubbles ValerieL373, 26 Oct 2016 | Read review
5 of 5