The staff are truely amazing. Even in the midst of the COVID pandemic they were friendly and very helpful. We were there in March before and when the quarintine was announced and they were incredibly trusting and helpful, even trying to find us accommodations when they had to temporarily close. The neighbourhood is amazing and we were able to walk or use transit to everything we wanted to see in Buenos Aires.
Wonderful location, charming venues, a wonderful and cozy pool area. It is like one of those houses with small doors, the ones you don´t pay any attention to, but when you cross that doors you find yourself in a beautiful, wonderful space, almost as if you were sent to another dimension. Definitely a must.
My husband and I stayed at L'Hotel Palermo both on arrival and departure from our shortened tour of Argentina. It is an oasis in Buenos Aires. Our experience was fantastic from the hotel itself to the management and staff. The inner treed courtyard is a lovely contrast to the hustle/bustle of the city and the breakfast served in the adjoining breakfast room is very good. The hotel is very close to many restaurants and also retail shops as well as a few currency exchange stores. The public transit is also nearby. The staff are exceptional in making their guests feel welcomed and comfortable. We had the added stress of dealing with a premature departure from Argentina due to the Coronavirus and the hotel staff went above and beyond their duties to make us feel safe and comfortable. Thank you!!! I would not hesitate to recommend this hotel to travellers to Buenos Aires. I would definitely stay there on a return trip.…
During the Covid crisis, our hotel was forced to hold us under quarantine for a few days but staff went out of their way to ensure we had every service available, including finding us ice for evening cocktails. Later during the crisis, L’hotel Palermo was forced to close and evict all guests. The hotel management took it upon themselves to find us alternate accommodations and safe transport when govt restrictions made travel increasingly difficult. They showed every kindness and consideration to their guests.
Stayed for 5 nights on our first trip to Argentina last month. It's very cool how it has no sign visible from the street, you ring the bell, the concierge (all male, and all incredibly helpful) lets you into a parlor that's a bit ornate, where they operate out of desks in the middle of the room, then you go through another door and emerge out in this surprise: a beautiful but purposely overgrown garden, and go to your room. Our room overlooked the very tasteful pool, from a balcony overgrown with ivy but useable, up a spiral stairway from where they had coffee all the time and a great breakfast in the mornings. The neighborhood was so good, we barely wanted to leave it to explore the rest of Buenos Aires.